File a Complaint against Hathway Broadband Internet
Case Details
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathway Broadband Internet?
If you are not satisfied with Hathway Broadband Internet, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathway Broadband Internet and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathway Broadband Internet
But before filing a complaint, you should
a. Contact the customer support of Hathway Broadband Internet first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hathway Broadband Internet - Internet not installed Open
I called Hathway to query for internet services on *rd of November **** when I moved to a new location. Instantly I got a call from the sales department asking when they can come to house. I was busy and could not fix an appointment straight...
Nov 11, 2019 by Aditya Bhardwaj
Hathway Broadband Internet - Non provision of internet services Open
My account number is **********. I have complained that the internet could not be connected to TV and requested for sending technician. Even after * complaints and after ** days, the problem is not solved. The password provided by the company i...
Nov 09, 2019 by Nandela Ram Reddy
Hathway Broadband Internet - Internet speed Closed
i have been complaining about my internet speed from january **** since than i have constantly complaining about the speed to hathway and each time they promise that it is solved or will be solved in * days. I even filed a grievance on consumer...
Oct 20, 2019 by Aakash Gupta
i am living in indore madhaya pradesh and i am regular custmer of hathway brodband indore .my custmer i.d. is ********** on date **/*/**** i registered reinstallation to hathway custmer care because i am changing my house to ***A slaice *scheem...
Oct 14, 2019 by sanjay sharma
Hathway Broadband Internet - Complaint false Promises Closed
Hii I have called hundred of times to hathway they are giving false promises of solving my issues I have all there executive voice recordings of their false promises....
Sep 23, 2019 by Shubham sharma
Hathway Broadband Internet - False commitments did Open
I am residing in Adambakkam, Chennai. I ordered Hathway net connection on **th Aug **** based on the flyer came to my house. Sales Lead Marish - ********** came and took the order and committed that *. playbox will come within * or * days. ...
Sep 07, 2019 by Govind
Hathway Broadband Internet - Hathway payment declined but money deducted Open
I was charged on my bank account for a declined transaction. It's been more than ** hours now. When I reach out to the Hathway team they talk to me rudely saying they didn't get anything. I have the transaction ID with me....
Sep 01, 2019 by Anand Subramanian
Hathway Broadband Internet - Hathway broadband is not ready to give relocation connection Open
Recently I moved to road no ** from road no * in HMT Swarnapuri Colony. I raised relocation request for Hathway broadband. Their technician came four times and said that we need different wire since we had high tension wires near your apartment...
Sep 01, 2019 by Rajeswararao Vennam
Hathway Broadband Internet - Harassment calls to renew Hathway account Open
I want to discontinue hathway Broadband services but communicated the same with Hathway customer care. But everyday i m getting call from different number insisting me to recharge or continue my Hathway Broadband service. Its a torture to talk...
Aug 30, 2019 by Suriya Prakash
Hathway Broadband Internet - Broadband service issue Open
I have subscribed for Hathway Broadband service since last month. From day * it has an issue of poor connectivity and disconnection. I have reported it to Hathway Customer Card many times still no resolution was provided. I am expecting a spee...
Aug 27, 2019 by PAVAN KUMAR SURE
Hathway Broadband Internet - Harrassed by Hathway falsely filed a case on me in consumer court Open
Allegedly filed a case on me in consumer court and harassed me multiple times to make Rs ****/- online even though my outstanding amount is showing as Rs. */-. I had received multiple calls from consumer court to make the payment immediately el...
Aug 22, 2019 by Sanath Kumar
Hathway Broadband Internet - Play box not provided as promussedmis sell Closed
I was promised a play box along the installation. I payed Rs. ****..** on **-**-****. My account number is **********. I have not used the broad Band. I raised complaint #********w****** Iam yet to get a resolution. I'm completely not happ...
Aug 20, 2019 by Meenakshi Sundaram
Hathway Broadband Internet - Hathway extremely poor customer service Closed
Hathway agent said that we would get * months free on making a payment for one year of service. But now that it’s a year they refuse to go or the promise and the agents number is switched off. Called customer care * times and have been told t...
Jul 30, 2019 by Anthony Silveira
Hathway Broadband Internet - Not providing the service after payment Open
I have recharged a plan on **th May **** but no one came to install modem at that time. I have called the customer service centre about this but nothing happened then my plan got expired on **th June ****. Then they came to install the modem on...
Jul 11, 2019 by Shashi Prakash
Hathway Broadband Internet - My PF is not clear from my last company Open
I am Purnendu Mandal Emp. Id . AEMP************ I was employee of Hathway Broadband . My joining Date was **-**-**** After my resignation of **-**-**** but its not metioned on my PF account . Thatwhy I am unable to received my PF. Man...
Jul 10, 2019 by Purnendu Shekhar Mandal
I have subscribed for Hathway new connection in Hyderabad location on **th June. I have paid amount ****₹ and registered for the Hathway broadband on **th June. Hathway technician has not completed the modem and router connection till date an...
Jul 05, 2019 by Ankita Asalkar
Hathway Broadband Internet - Wrong information provided Open
I had registered with Hathway for * months internet connection with speed ***mbps unlimited data. I paid **** for it. They told me I will be getting the connection by end of the day but they did not turn up. Next day they called me and said I ...
Jun 28, 2019 by Srinivas Makkapati
Hathway Broadband Internet - Help regarding harassment through telephonic calls and sms Open
I am mentally harassed by Hathway Internet Guys from *years they are calling and sms to me and I raised compaints to Nodal officier the issue is not resolved there are calling me and sms for there plans of internet at morning , evening or night...
Jun 25, 2019 by Yogesh Raosaheb Badhe
Hathway Broadband Internet - Improper service Open
im one of the costumer of Hathway broadband internet, surat. Every month we have to complain for internet issues twice and out of ** days we are getting service of only **-** days, rest all days we have to complain and getting replies that issu...
Jun 20, 2019 by Rajesh sopariwala
Hathway Broadband Internet - Package not delivered for 11 days Closed
i booked on **-*-** my internet connection today is **-*-** till not yet recevied my moderm and wifi kindly i dont want your connection kindly refund my amount of rs ****.** immediatly my ac no ********** dated **-*-** **.**...
Jun 20, 2019 by Kamesh
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