Hathway Hyderabad
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Complaints
Hathway Hyderabad - Threatening emails and calls Closed
I have used hathway internet in hyderabad location. After my job got relocated...I have shifted from hyderabad to andhrapradesh...before shifting i tried to reach hathway customer support but didnt got proper response from them for collection o...
Aug 13, 2024 by K.pavan nagendra
Hathway Hyderabad - Harressing me with multiple calls Closed
Hello, I am not using the hathway internet ,but am getting multiple calls from their side everyday . can you help me to stop this ,as i am already submitted the router to the hathway also. Regards, Khusbu...
Apr 20, 2024 by khusbu saha
Hathway Hyderabad - Harassing by calling 20 times Open
They are calling me everyday more than ** times. even after i have closed their connection for more than * months...
Dec 19, 2023 by Mayank Shrivastava
Hathway Hyderabad - Hathway Fraud Open
I had paid Rs **** for the internet connection more than a week ago (**-Sep). But the installation could not be done by the team since the area was not operational. I'm calling Hathway customer care frequently but they just ask to wait and "pro...
Oct 07, 2023 by Rahul Jain
Hathway Hyderabad - After Router return also Hathway team doing mental torture Closed
I haven't received any Acknowledgement No from Hathway Office Gachibowli(near DLF Cyber City) while giving the router to Hathway Gachibowli office on DEC ****. I don't understand why they didn't give it to me. I am receiving a call from the ...
Mar 29, 2023 by Sure Venkatesh
Hathway Hyderabad - Harrasing with phone calls Closed
Am a hathway wifi customer, i have taken wifi connection with the hathway, my usage will be very less, whenever i visit the hyderabad, i recharge for *month, its more enough for me, once the recharge date will expire, am getting horrible calls ...
Mar 02, 2023 by Shaik Abdul Rahman
Hathway Hyderabad - Account deactivate request Closed
I have registered and used for just * Months, after that I relocated to another location and the broadband was not available at the place so I requested to deactivate my account but still am getting lot of calls daily and its too much waste of...
Jan 29, 2023 by Dinesh
Hathway Hyderabad - Internet not working Closed
I've been trying to use the app to complaint the issue. . it's not loading at all, and if loads, not showing chat optin within app. *) Toll free number asks me to be in line waiting, and suddenly gets disconnected...
Dec 30, 2022 by Srivallabh
Hathway Hyderabad - Refund Closed
I have paid for new connection amount * months back but connection was not given as line was not available in my area but till now no response I have mail to nodal officer several times but till now no response Please help...
Oct 24, 2022 by Sk Hafeezuddin
He called me more than *-* times to take the connection. Finally i agreed after a long discussion. then i paid money through online by website. but now they haven't given my connection till now and not responding my calls and texts. ...
Oct 17, 2022 by jitendar addanki
Hathway Hyderabad - Wifi disconnected from yesterday Closed
From yesterday I'm not getting wifi I'm calling them again and again they will resolved today but till now they dint if I'm calling them they not even responding ...
Oct 09, 2022 by Shalini
Hathway Hyderabad - Hathway wifi activation pending Open
I took a new hathway connection on *st of sept **** and was done with the payment on the same day and the device got the hardware installed on *nd September.The technician who came to fix the device informed that the connection will be activate...
Sep 14, 2022 by Vaibhav Lendekar
Hathway Hyderabad - Internet not working Open
I have taken connection from hathway broadband in last week of May. I have been facing internet issue from then. But for the last one week the internet is totally gone. I tried calling customer care, local office, technician but no use....
Sep 02, 2022 by Md Tabish Mahtab
Hathway Hyderabad - 48 hours installation is a fraud Open
I have opted for a diamond pak on *th august and they have promised to install the internet on the same or on *th... it is **th today and yet there is no call from any technician. Sales rep who processed my request stopped answering my calls an...
Aug 10, 2022 by Prathyaksh
Hathway Hyderabad - Calling and harassing Closed
I disconnected hathway and installed ict fibrenet ** times i told them not to call i m not using hathway. Stil they call in my working hours ...
Jun 14, 2022 by Priya lalwani
Hathway Hyderabad - Telemarketing Spam Closed
Hathway telemarketing team has been calling and disturbing for a long time, even after telling them to delete the number from their list. I have been receiving a minimum of * call per day which is really annoying and frustrating for the past fe...
May 26, 2022 by Ashish
Hathway Hyderabad - Internet connection terminated due to their own wrong records Closed
I have initially subscribed for the super speed ***mbps internet service on Feb *rd **** which is for * months. Then the next day the hathway executive informed us that the specific high speed service is not available and I can opt for general ...
May 05, 2022 by Geethamruth Anand
Hathway Hyderabad - Hathway Internet Connection Open
Hello, I would like to raise a complaint against Hathway broadband Hyderabad. I have been relocated to my hometown after Covid outbreak in **** and asked them to terminate connection. Even after multiple follow up the request was not comp...
Feb 22, 2022 by Mohammad Sarfaraz Alam
Hathway Hyderabad - Hathway Financial Harrasment Closed
I have shifted the house from one place to another in hyderabad, i have raised movment request . on that time there was no hathway in the place were i shifted and they have closed the ticket with no network service. after * month they have st...
Jan 12, 2022 by Venkatesh Ramanadham
Hathway Hyderabad - No service Closed
Charged for services but no services no response and ignoring us unacceptable ...
Jan 08, 2022 by B. Kranthi kumar
Hathway Hyderabad - Non stop Daily Mental Harassment calls Open
From last * years i have been receiving calls from Hathaway (both spam & personal numbers) daily multiple times both working hours and also at nights. I requested them not to call me but it seems they ignore that everytime. I have also blocked ...
Dec 06, 2021 by SHREYA PATEL
Hathway Hyderabad - Asked for termination but reactivated my account Open
Hi, I have applied for termination for my Hatway broadband and they asked me for some payment. I made the payment and send them the screenshot. Instead of termination, they reactivated my account and now I am getting hundreds of calls on a dai...
Nov 17, 2021 by gumma varun kumar
Hathway Hyderabad - Hathway Cable And Datacom Limted Hyderabad Please Refund my Amount Open
Hi, my Hathway Account No is :********** I have paid for new connection for * months through online payment **** in Hyderabad on *th October ****. They accepted money with out checking feasibility of their service in my allocation(given addres...
Oct 23, 2021 by anusha
Hathway Hyderabad - Internet Issue from day 1 of new connection since 3 days Closed
From Day * (**-Sept-****) where I got a new broadband connection, there is no internet. I called some hundred times to the customer care and no one is responding properly with the correct time of resolution. I got frustrated and raised a req...
Sep 22, 2021 by Jayanth
Hathway Hyderabad - Cheating agent Open
I had seen the advertisement on my house gate and i contacted the person through phone call to take the brodband connection. He told that present there ia offer that is if u take * months plan u will get one month free. But now the plan is stop...
Aug 26, 2021 by Kancharla pavan kumar
Hathway Hyderabad - Bad speed Closed
We have installed the broadband on *th Aug but internet is not working. Want to refund the amount as raised many complaints but team is unable to resolve it....
Aug 16, 2021 by Surender
Hathway Hyderabad - Internet service very pathetic Open
Internet service provider HATHWAY agreed to give ** MBPS speed but I am not getting **MBPS also. They are not working on it. ...
Aug 12, 2021 by Srujan
Hathway Hyderabad - Not refunding money Closed
I paid ****rs for Hathway connection and it's been more than a week and there is no response from them. A complete fraud...
Jun 19, 2021 by Lingam Sai Koushik
Hathway Hyderabad - New Connection Not Activate and no support from Area Sales Closed
It's been * days, I have paid money for the new hathway connection, the installation is done but they have not activated the connection. I am not getting any help from support, no response from area office, The sales guy and installation guy i...
Apr 19, 2021 by Shivam Gedam
Hathway Hyderabad - Not get the Internet Service Open
I have paid my for new connection amount for Hathway Broadband on **-**-****, But still they are not provide the connection....
Apr 13, 2021 by Akhil
Hathway Hyderabad - Installation was not completed Closed
I have activated the plan with Hathway broadband internet connection..there is no modem installation till now...
Mar 30, 2021 by Chiguru Naveen
I am not using hathway since * or * months because they are not providing service in my new area. they called me in January **** and asked to pay the penalty otherwise i could face legal notice. I paid and they promised to close my account. Bu...
Mar 18, 2021 by Mohammad Faisal
Hathway Hyderabad - Hathway broadband stole my money Closed
I paid hathway broadband Rs.****/- for transfer of connection from one building to another. They said, they don't have feasibility and they will return my money in ** days. I sent mails and also called the customer care numerous times. They a...
Mar 16, 2021 by Shailendra Kishore
Hathway Hyderabad - Refund Closed
I have made a payment of around RS.*** to renew my account but till now it's not activated because the plan is not available the technician saying, but I conformed with customer care team after only i paid the money....
Mar 14, 2021 by Naresh
Hathway Hyderabad - Hathway harassment Open
I have taken the hathway internet service in **** March and I used for * months after that I recharged again but due to corona I had to relocate and the promised me they would help me in giving the service in this particular nee location but th...
Feb 26, 2021 by N priyanka
The following email was sent to Hyderabad Hathway help desk on **th October ****. ___________________________________________________ "" Hi Team, My Broad band account Number is **********. Due to Covid Situation, We moved temporarily t...
Feb 23, 2021 by Sridhar Sana
Hathway Hyderabad - No response Open
no response.. they have taken * months subscription fees...
Feb 01, 2021 by varma ramesh
Hathway Hyderabad - Router not installed Open
We have taken hathway internet connection for three months with *g Router for **** Rs on jan *th ****.the agent gave the connection and told us next day he will install *G Router. As promised he didn't turn UP. And we called him he didn't answe...
Jan 29, 2021 by santhosh raju
Hathway Hyderabad - Cheating the customer Closed
i have taken hathway connection.. i chose the plan of * months and paid accordingly (the message i received from them for billing) but the disconnected the call saying i didn’t pay the amount.. i have raised the complaint and the team called ...
Jan 28, 2021 by Naveen
Hathway Hyderabad - Hathway threatening for legal notice for not returning the Modem Closed
I have used Hathway Connection when I was in Hyderabad due to COVID I went to my hometown. So I’m not using the connection because all my friends move to their homes. So Hathway team called and said they are taking legal action for not submit...
Jan 22, 2021 by VISHNU VARDHAN
Hathway Hyderabad - Amount paid for the Service and Service not provided Yet Closed
I Have paid for internet service sum of the amount **** for three months and for the amount payment they call me for number of times once after renewal amount paid they even not responding and services also not resumed If i contact customer...
Dec 30, 2020 by Srikanth Thokala
Hathway Hyderabad - Unwanted Renewal calls from Hathway Open
Continuously getting Renewal calls from Hathway even after informing to deactivate the calls. Tried multiple times to avoid but this is now more like harrassment. ...
Dec 30, 2020 by Satyendra
Hathway Hyderabad - Refund not provided by Hathway after connection termination Closed
I had requested to close/terminate my hathway account permanently as they are not providing service at my new house location. But company is not processing my request and not providing any refund for the prepaid bill payment for one year. Alrea...
Dec 27, 2020 by Kishore Kumar Kasi
Hathway Hyderabad - Low Speed and No respone on Complaint Closed
The Provider promised *** mbps speed which is totally false.The provided modem coverage is also not good.There is no response on complaints...
Dec 05, 2020 by Kishnaja
Hathway Hyderabad - Hathway calls and refund issues Closed
I had made a payment of ***/- on **th march **** and ***/- on *rd of November **** but they didn't provide any service more over they are irritating me daily by there calls...
Dec 05, 2020 by REPAN BIKSHAPATHI
Hathway Hyderabad - Hathway Internet No installation after payment Open
I recently shifted to Hyderabad from Mumbai, as we are assigned to work from home we need Wi-Fi facility to work, I contacted hathway to install Wi-Fi to my new rental home. They took all my details and asked me to pay, I paid and shared hathwa...
Oct 15, 2020 by Danish Rafeeq
Hathway Hyderabad - Wifi not working Closed
My WiFi is not working since * days my account no ********** Hyderabad begumpet area...
Oct 14, 2020 by Nagarjun
Hathway Hyderabad - Getting Lower Speeds for 200 MPBS Hathway Broadband Subscriptions Open
I'm Naveen Gogineni, holding account number **********. I'm facing slow issues since the date of activation. And I've raised a ticket on this on the same day. And the same thing is conveyed to the Sales Person. But unfortunately, until toda...
Oct 13, 2020 by Naveen Gogineni
Hathway Hyderabad - Hathway Broadband Internet Internet is not working Closed
Your Request for Hathway has been generated with a Service ID -********W****** Your Request for Hathway has been generated with a Service ID -********W******...
Oct 06, 2020 by Udaya Kiran Ayinala
Hathway Hyderabad - Internet not available since one week Closed
I have shifted the internet address from srinagar colony to Nizampet. since the day connection is given on ** sep ****, despite of numerous calls the internet is still not working with all fake promises and blocking our numbers. ...
Oct 01, 2020 by sreepadma pasupuleti
Hathway Hyderabad - Broadband connectivity Open
we are facing connectivity issue since ** days. but no resolution. please we have complained about this ** times but no proper resolution. we are unable to do our work from home Lsi. our children classes are also distrubing. Even nodal officer ...
Sep 28, 2020 by chandrasekhar
Hathway Hyderabad - Worst internet issues with hathway broadband Open
I have been experiencing NO CONNECTION issues since last * months. I have been raising requests with them almost every week and month. These guys close the ticket without any solutuon? ...
Sep 28, 2020 by Vijay ram reddy
Hathway Hyderabad - Network Issue Closed
From past one week unable to browse the internet, raised multiple complains in help desk, Nothing got resolved my issues. Unfortunately beaten up with customer escalation issues with low band-width & connectivity issues multiple times...
Sep 25, 2020 by Madhu
Hathway Hyderabad - Hathway not responding after Payment Closed
Hello Team I’m Dasu. I have taken Hathway broadband unlimited plan connection * months ago. For * months i have used only ** GB, such a worst plan it is. So after multiple requests for upgradation, last friday thieir agent Abhiram who is ...
Sep 23, 2020 by Dasu Sala
Hathway Hyderabad - Internet connection disconnected Closed
This is regarding Service request number , ********M******, ********W****** ,********W****** I nearly lose my job. got * warning from my Manager. I spent unnecessary RS **** for bad service Hathway Broadband. ...
Sep 22, 2020 by Biswa Ranjan Dwibedy
Hathway Hyderabad - No internet Closed
From two days I'm not getting internet. Costumer care services are not even responding. A red light is popped up on loc. They said that they will come fix yesterday still it's not done yet. Place: sardarpatel nagar ,Hyderabad....
Sep 09, 2020 by Charan
Hathway Hyderabad - Hathway not responding to complaints about Internet connection issue Open
It's been more than * days since I lodged a complaint regarding my internet connection issue with Hathway customer care. I haven't been able to browse the internet since Friday noon. No one has contacted me regarding solving this. When I am try...
Sep 08, 2020 by GOURAV KUMAR SAHU
Hathway Hyderabad - Hathway broadband relocation Closed
Service ID: ********W******. Requested relocation of services and its been * weeks not resolved so far ...
Sep 07, 2020 by Nagarjuna Reddy
Hathway Hyderabad - Internet connection denied after payment Open
I BOOKED INTERNET CONNECTION FROM HATHWAY BROADBAND ON **-**-**** FOR MY HOUSE.I PROVIDED ALL DOCUMENTS THEU ASKED ONLINE.THEY TOLD THEY WILL GIVE CONNECTION WITHIN ** HOURS AFTER PAYMENT.I PAID THE AMOUNT THROUG THE LINK PROVIDED BY THEM.ONTHE...
Sep 05, 2020 by Peruri srinivas
Hathway Hyderabad - Internet not working and customer care not responding Closed
Hi, I am using Hathway broadband from almost * years. Everytime there is issue with there connectivity, in renewal time they call and send messages from * month before, but after that leave the customer, there connectivity is so pathetic that e...
Sep 04, 2020 by Jitendranath Alaparthi
Hathway Hyderabad - False advertising and harrassment Closed
I paid for a *+* months broadband connection with Hathway and they have de-activated the account after * months. I tried to get this resolved but there was no proper response. In addition to this, I keep getting these calls from their team t...
Aug 28, 2020 by Shashi Kumar
Hathway Hyderabad - Hathway Harass Customers Open
i raised a complaint on **th Aug about LOS of my hathway broadband. till now it's not resolved. Hathway don't provide ticket tracking sytem, they are not ready disclose who is working on ticket? i spend almost *hr in total from Aug **th talking...
Aug 23, 2020 by Naveen Kolli
Hathway Hyderabad - Hathway connection not activated even after making payment Closed
Hi i have paid Rs.****/- to Hathway on August *th. Transaction ID : *********** My account number is : **********. Inspite of multiple complaints the connection is not given or activated.This is absolute fraud....
Aug 18, 2020 by Venkata Raghavendra
Hathway Hyderabad - Miss use of my account Closed
Hey this is vinayak benawadi. Account number :********** Last year in November **th **** I closed my broadband account with account number as mentioned above. And returned all the devices like modem. And I moved to karnataka but my account...
Aug 17, 2020 by vinayak benawadi
Hathway Hyderabad - After getting amount not responding switched off Closed
hi Team, *days back taken hathway internet connection, they asked me to recharge first, after that technician will come and setup the connection, i made payment. after that they switched off and not at all responding. hathway person name Ra...
Jul 27, 2020 by Chandrasekhar J
Hathway Hyderabad - Account renewed but no internet Open
On * of July I've renewed my account by paying *** rs. It's been more than week I'm not able to receive internet. I've raised tickets and called customer care executives. No use is it. No one visited my place yet. ...
Jul 19, 2020 by T Rohith
Hathway Hyderabad - Broadband Internet connection Closed
Braodband connection is very unstable with low speed and frequently getting disconnected. Hathway Customer care is careless and irresponsibly closing the complaints without resolving and my son has lost online classes since * days and is contin...
Jul 16, 2020 by Chitrapu Hema Sri
Hathway Hyderabad - Very slow internet Closed
Very very poor internet connection.Eventhough we had a pack of ****gb per month, it's becoming futile due to weak connection. It's very important for us right now as we are working from home. Kindly resolve this issue. It's a humble request fro...
Jul 09, 2020 by Srilaksmi
Hathway Hyderabad - Renued the amount but not able to use network Open
I called the Hathway customer care the next day of the recharge to broadband but they said we have some technical issue this will be fixed by tomorrow but today upto three days from renewal I'm not able to browse net...
Jul 02, 2020 by D.saijagadeshwar
Hathway Hyderabad - Internet is not working from 5 days Closed
I failed complaint on the first day but till now it was not rectified. Due to covid ** we all are working from home and we know the situation is bad but the service people are coming and going but they are not solving the issue here. if i raise...
Jun 29, 2020 by Kiran
Hathway Hyderabad - No internet connectivity Closed
This is suyash agrawal, yesterday I applied for Hathway connection for *year and paid amount ****. Today morning **th June **** technical person came to my home and fixed modem and told me that it will start working by *pm and I'll get a call f...
Jun 27, 2020 by Suyash Agrawal
Hathway Hyderabad - Fault Router Provided Open
I have subscribed a new hathway connection and it's been **days but it shows no internet and I have submitted complaint multiple times and went to their office to seek assistance but they still haven't resolved the issue. And the agent is not e...
Jun 20, 2020 by K Raghavaiah
Hathway Hyderabad - Connection address change Closed
I raised a complaint regarding address change for my connection a week ago but still no response from hath even i raised the ticket in hathway app....
Jun 16, 2020 by Venkatesh chandubatla
Hathway Hyderabad - No internet connection Closed
My internet connection is not working from * days. I tried calling customer care but they didn't respond. I Mailed the nodal officers, messages in twitter still my problem is not solved. Also I amde a payment for extra GB which is not added to ...
Jun 15, 2020 by AINDALA Dinesh
Hathway Hyderabad - Slow and no Internet by the broadband provider Closed
My internet provider hathway is not giving me the promised internet connection, and I'm frquently getting low or no Internet at all, this us severally effecting my work from home and im getting complaints from my company, this may result into w...
May 28, 2020 by shubam sam
Hathway Hyderabad - Internet service is not very bad Open
HI Sir, I raised multiple tickets for the issue of internet and wi-fi not working, but without resolve those the tickets has closed. What is the process to close the ticket without my confirmation. Below are the ticket numbers. *. ***...
May 25, 2020 by Pardha
Hathway Hyderabad - Internet slowness Open
I am facing internet issue . please respond and resolve as soon as possible.....
Apr 20, 2020 by meganath tukaram
Hathway Hyderabad - Internet connection is not being provided Closed
I have paid an amount of Rs.****/- against my internet pack. They have called me until I pay the amount, but once after the amount is being paid, they have come to do the setup and now that they are not even answering my calls and though if the...
Apr 13, 2020 by Madhavi Dusari
Hathway Hyderabad - No Internet connection since more than 3 days Open
I understand the current situation and less resources are working at service provider end. But to close an issue i don't you think it will take more than * days. More than *** times I called the call center to get the issue resolved, but the s...
Apr 07, 2020 by Krishna Reddy
Hathway Hyderabad - Hathway refund Closed
Please help to refund my money which I paid for New hathway connection in Hyderabad Account number ********** It's been ** days they haven't installed till date Lot of negligence from their side...
Mar 29, 2020 by Sarada
Hathway Hyderabad - Internet not working Open
I have Hathway internet connection. There is no internet connection from morning and no representative of Hathway is responding or attending calls. Tried to call toll free number to complain but in vain. There is no information even about what...
Mar 26, 2020 by Deepika
Hathway Hyderabad - Worst service by hathway Open
I have been a customer of hathway from **mar,****. I have made complaint on Friday in the morning . I have been informed that technician would arrive by EOD and fix it. But they didn’t and I have called back on Friday night and sat morning an...
Mar 23, 2020 by Ruchika
Hathway Hyderabad - Router is not delivered Open
Hathway connection worst service I ever seen this type of network. * days is completed, I paid money **** for * months pack, but connection is not available till now. Service engineer told me that within ** hrs net connection processing will ...
Mar 21, 2020 by Ratnakar
Hathway Hyderabad - Hathway service sucks Open
I have booked hathway broadband on ** and sales person said it will be up by ** Feb. Since I made payment sales person is unresponsive and if I call customer care they are making fake promises but no one is addressing this I have sent email bu...
Feb 18, 2020 by Azhar Khan
Hathway Hyderabad - Shifting not happening even after 8 working days Open
I made a service request for shifting my connection and they said it will take *-* working days but it's been * working days still no progress not even a single call from technical support. I am calling their customer care from past * days and ...
Feb 08, 2020 by Surendra Battula
Hathway Hyderabad - Collected money no internet activation Open
Dear sir, this is kishore kumar, Hathway internet customer no. **********, I renewed Account on **-**-****, and paid through Phonepe, RS *** /- UTR NO. ************, after that i got call from mob. ********** , he collected **** rs by cash, did...
Dec 10, 2019 by Kishore
Hathway Hyderabad - Connection not installed Closed
I thought of subscribing Hathway as per executive I have subscribed for * months . The executive mentioned that the installation will be done in * hours but it has been * days. No response. Not picking calls and not replying to message....
Dec 07, 2019 by K Sudhakar
Hathway Hyderabad - Service delivery is bad Open
I have made payment through online for hathway broadband Hyderabad.I have called the customer care people but they are postponing activation process.They don't have any responsibility. Its been * days. Every time they are saying within one hour...
Nov 10, 2019 by Bukya Raju
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