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Hathaway - Recharged but connection disconnected by hathway ^Open

TODAY I HAVE RECHARGED THROUGH ONLINE MODE VIA HATHAWAY APP (DATED - *TH AUGUST ****) MY SETUP BOX V.C NO.************ BUT OUR CABLE TV SERVICE HAS BEEN DISCONNECTED BY THE SERVICE PROVIDER (SHU-BHO CABLE NETWORK) THOUGH WE HAVE PAID THE MONTHL...

Aug 08, 2019 by SURAJ KUMAR CHAURASIA

Hathaway - They are promising with the speed of 50 Mbps but it fluctuates between 4 Mbps to 30 Mbps ^Open

They are forcefully attaching their own custom router if we have to change our password we can't and also this is also fibre net. It fluctuates horribly. I told them clearly I want a stable network they told to me it comes with minimum Mbps ** ...

Jun 14, 2019 by P Kotireddy

Hathaway - Connection not completed ^Open

I am not provided with the WiFi connection yet. As per Hathway, the dealer has said that the connection will be provided in ** hours but it been almost * days. I haven't received any update from Hathway and still waiting for the connection. Reg...

May 21, 2019 by Venkatesh A

Hathaway - Recharge not done on time ^Open

Recharge money paid on **/**/**** but recharge was done on **/**/****. The reason given for late recharge is that set-box activation failed. A failure on part of Hathway. Now today on **/**/**** it shows that recharge is over. Recharge gets ove...

May 11, 2019 by Sanjay Manuel Fernandes

Hathaway - Denial of Service ^Open

Hathway customer account no-**********. This is the pre-paid broadband connection. I had paid twice (this was due to Internet glitch) during the month of April, which is accounted for both April and May **** service. The same has been conveyed ...

May 11, 2019 by Sreenivas

Hathaway - Internet is not coming ^Open

We are paying money every month. We are not getting the internet every day. We are getting issues with the internet....

May 08, 2019 by Sudheer dussa

Hathaway - Internet data cable issue ^Closed

I am a non-pensioner senior citizen. On the last day and due to the pressure I paid for ** months fee of about ₹*****. I was not aware of the plans for personal and residential use. I requested Hathaway to check my usage for the last one yea...

Apr 24, 2019 by Sunil Kulkarni

Hathaway - Internet device not working after renewal of plan ^Open

After the relocation of the connection, I renewed my plan online. After this, I called many times to Hathaway bill department and also customer support. But they have the same response that we have registered your complaint and it will be re...

Apr 21, 2019 by Gajendra Kushwah

Hathaway - Unable to deliver the package ^Closed

As per Hathaway's website, the package I choose will be at Rs. ***/- with taxes. However, my cable operator has the minimum available package at ***/- with no sports channels in it. I have sent an email on **th Feb regarding the same to my cabl...

Mar 21, 2019 by Sameer Kolambkar

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