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Hathaway
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Hathaway?
If you are not satisfied with Hathaway, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Hathaway and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Hathaway
But before filing a complaint, you should
a. Contact the customer support of Hathaway first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Hathaway - Harrasment by Hathway Open
Mental harrasment is being done by hathaway internet. I have blocked atleast ** numbers from them, they still keep calling me everyday from different numbers trying to sell internet. Please help me, this is driving me crazy...
Jan 30, 2023 by Dr. Tanmay Ailani
I get spam calls thrice every day from Hathaway center. This happened when I disconnected the internet. It kept going on for * months in different numbers and drove me to the desperation that I paid for * months. Now that time isn't over and th...
Apr 06, 2022 by Tejus Vamshi K
Hathaway - Unethical Behavior SPAM SMS CALLS Closed
I was a Hathway consumer who disconnected their services * years ago because I moved out. But now i am spammed with daily calls and SMS asking to reactivate my account even after asking them to stop calling multiple times. PLEASE STOP THIS! I v...
Jan 19, 2022 by Aghil V Raveendran
Hathaway - Telecalling marketing calls Closed
I m getting * - * calls everyday and I still get calls even after blocking their numbers. It’s really irritating and please help me to get rid of Hathaway marketing calls. ...
Dec 12, 2021 by Naveena
Hathaway - Keep on Calling for Activation Open
I moved from Bangalore to Native and requested for deactivation. But customer service guys keep on calling everyday for activation. It's like tortured. ...
Sep 02, 2021 by Suresh
Hathaway - Wifi not giving range and misbehaving of the service giy Closed
Our wifi is not giving proper range until * months back everything was proper and even I could give my online exams until one service guy came and changed the router to tp link and took away our Hathaway router and then again things were messed...
Apr 20, 2021 by Harsha sharma
Hathaway - Repeated calls and messages for reconnection and offers Open
Its been more than * years since i had stopped using Hathway internet. But I'm still getting messages and calls for bill payment and reconnection. I checked if i had any past dues, which i didn't. The user id has been assigned to someone else, ...
Dec 24, 2020 by Soinik Pandit
The person took money from me saying he will provide internet connection immediately. I had wfh, so agreed. Now he is not picking up the calls. The customer support is also not helping. The router they have given, but no connection and services...
Dec 15, 2020 by Kshipra Dwivedi
Hathaway - Hathaway harassments Closed
I have emailed the helpdesk multiple times around cancelling the connection, given the address for collection of the router, yet I get almost */**, I have lost count in a day, asking me to renew, reminding me to renew, giving me an offer to ren...
Nov 26, 2020 by Drishti Bhattarai
Hathaway - MODEM faulty and no proper response from customer care an other office barers Open
Hi Team, My Account No. ********** and have subscribed on **/**/****. I have been given a router and cable has been done have paid **** rs however after so much things I have not been getting internet connection. Customer care have given c...
Sep 15, 2020 by Shailesh Krishna Guhagarkar
Hathaway - Net pack is not yet activated even after recharging with data pack Open
Payment of Rs ***.** has been initiated toward your Hathway Broadband **********, Txn ID **********_**********_********, Please keep this Txn ID for future refe...
Apr 15, 2020 by Shruti pathak
Hathaway - Could not connect the internet from day 1 Closed
Hathway seems one of the worst internet service provider in recent times. They will lure you by showing great and cheapest offers. I was also impressed them when then said they will give resolution in * minutes. Believe me never go for hathway ...
Mar 05, 2020 by Shilpi Rao
Hathaway - Subscription auto renewed with base Karnataka FTA Closed
I had subscribed on **th Nov **** which expired on **th Dec ****. Since I was going out of station from Bangalore I chose not to subscribe after expiration date. When I came back and sat to renew my subscription on *st Jan ****, I saw that base...
Jan 10, 2020 by Nayeem Pathan
Hathaway - Annoying calls from Hathway Internet Closed
I have been receiving calls from Hathway on a daily basis for renewal of my internet. I have told the representatives not to call me as i have switched my internet from Hathway to Reliance. However the call center representatives call me on a d...
Dec 11, 2019 by Ramitha Binumohan
Hathaway - Hathaway company harassing to return modem Open
I discontinued using Hathaway * months back and even told them to take back their modem. Noone ever came. They actually are the worst service providers. They have pathetic connection and customer service so I switched to ACT fibrenet. Now after...
Aug 23, 2019 by Shruti Gollamudi
Hathaway - Recharged but connection disconnected by hathway Open
TODAY I HAVE RECHARGED THROUGH ONLINE MODE VIA HATHAWAY APP (DATED - *TH AUGUST ****) MY SETUP BOX V.C NO.************ BUT OUR CABLE TV SERVICE HAS BEEN DISCONNECTED BY THE SERVICE PROVIDER (SHU-BHO CABLE NETWORK) THOUGH WE HAVE PAID THE MONTHL...
Aug 08, 2019 by SURAJ KUMAR CHAURASIA
Hathaway - They are promising with the speed of 50 Mbps but it fluctuates between 4 Mbps to 30 Mbps Open
They are forcefully attaching their own custom router if we have to change our password we can't and also this is also fibre net. It fluctuates horribly. I told them clearly I want a stable network they told to me it comes with minimum Mbps ** ...
Jun 14, 2019 by P Kotireddy
Hathaway - Connection not completed Open
I am not provided with the WiFi connection yet. As per Hathway, the dealer has said that the connection will be provided in ** hours but it been almost * days. I haven't received any update from Hathway and still waiting for the connection. Reg...
May 21, 2019 by Venkatesh A
Hathaway - Recharge not done on time Open
Recharge money paid on **/**/**** but recharge was done on **/**/****. The reason given for late recharge is that set-box activation failed. A failure on part of Hathway. Now today on **/**/**** it shows that recharge is over. Recharge gets ove...
May 11, 2019 by Sanjay Manuel Fernandes
Hathaway - Denial of Service Open
Hathway customer account no-**********. This is the pre-paid broadband connection. I had paid twice (this was due to Internet glitch) during the month of April, which is accounted for both April and May **** service. The same has been conveyed ...
May 11, 2019 by Sreenivas
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