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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Hastkam com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Hastkam com - Wrong product delivered Closed
I ordered lingerie set from website www.hastkam.com when I received my order ,it was totally different products not even worth of ** rupees.. highly disappointed it was my first order. I msg them on instagram they didn't reverted and I mailed t...
Aug 21, 2020 by Sandhya Chaudhary
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