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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Gxglasses?
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4. Get refund / replacement / damages from Gxglasses
But before filing a complaint, you should
a. Contact the customer support of Gxglasses first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Gxglasses - The quality of glassess is worst Closed
The company return policy says they will take back the product if we don't like. We would need to send them mail first to contact, but the email id is fake. support@gxglasses.com Now I lost my ***rs as well as product quality is worst. ...
Feb 18, 2019 by Pankaj Jagshettiwar
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