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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Gurudaya Infotech first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Gurudaya Infotech - Product key of MS-office not provided Closed
I purchased Dell Vostro laptop from Gurudaya Infotech Jabalpur in September-October ****. They did not provide me with the product key of MS-Office which was included with the pc. Now the MS-office software asks me to activate the product key e...
Apr 12, 2019 by Ms Anshuta Mishra
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