GTPL - GTPL broadband Shifting not done on time ^Closed

I requested offline to shift my broadband connection on **th January **** and engineer said it will be done in * days. But it was not done so on **th I raised a request on customer care they said it will take * days meanwhile my current live...

Feb 02, 2021 by Sushil Kumar

GTPL - Internet is not working form las one week ^Closed

Dear Team, as we are all aware of the situation for few months. as I am one of them, working from Home. to work from home apply for GTPL broadband in Udaipur. However, since Last Friday my internet service is down. I made several complaints...

Jan 30, 2021 by yogendra joshi

GTPL - GTPL Shifting Not done more than 45 days ^Open

I request shifting on **-**-****. but more than ** days gone but no process is done by GTPL I complain on GTPL ** times but all-time say process working. please help me. My Registered mobile no. ********** My Name Mahesh Chaudhari...

Jan 28, 2021 by Mahesh Chaudhari

GTPL - My wifi is not connection internet ^Open

Hello, I have brought a new connection on ** Jan ****. and I have a problem with the internet connection and disconnection. I have complained about this but not given a proper solution. so please look into this. I am frustrated now. this...

Jan 22, 2021 by Smit Dudhat

GTPL - Very pathetic internet service mostly no internet ^Closed

Took *year GTPL broadband package of **MBPS for WFH , but most of the time their having issue with network. because of this king of interrupted service i have lost my credibility in my office and loosing my job. I request to provide *mbps but...

Jan 20, 2021 by SHADAB ZAHID KHAN

GTPL - Provides worst speed almost 0 5 upload and download speed ^Closed

ON ONE HAND, INDIA IS BECOMING DIGITAL AND ON OTHER HAND COMPANIES LIKE GTPL HAS REDUCED INTERNET SPEED TO LOWEST. HAVE COMPLAINED TO CUSTOMER CARE FOR THREE TIMES, BUT NO ONE IS LISTENINING. ...

Jan 12, 2021 by HIREN PATEL

GTPL - 365 days 1 year broadband GTPL pack ^Closed

My GTPL Broadband is stoped at * jan ****. I SEVERAL COMPLAIN ABOUT IT BUT DIDN'T SOLVED THAT in last *:days so I want to axtend benifit of my lost * days net benifit on my *** days net pack This is not my fault but it's fault of gtpl company...

Jan 09, 2021 by Ashish Makwana

GTPL - Speed issue in Broadband Connection ^Closed

I raised ticket since since * months but they just closed it without my consent in next ** hr. I have **Mbps plan of GTPL Broadband but What I get is merely * Mbps. sometimes it goes *Mbps since last * Months. Every time GTPL team assure ...

Jan 05, 2021 by Vinay Patel

GTPL - Internet not working since 3 months and no one is replying to my complaint ^Closed

No Internet connection from gtpl since last * months approx. during this lockdown, work and education from home is evenly mandatory for all but due to no Internet connection, I have lost ₹** lakhs(as a part of my business). This thing is also...

Jan 01, 2021 by Kavan priyadarshi

GTPL - No internet from 9 30 pm to 9 00 am ^Closed

I have done same complain *-* times I dont get internet after *:** pm till *:** am. Gtpl customer care and technician are this much stupid that they check connectivity while its on but not on the mentioned timing ??? ...

Dec 24, 2020 by Tirth

GTPL - GTPL broadband worst service in gujarat nither getting connection shifted nor giving refund ^Open

I got GTPL broadband connection for * months. After *-* months, I had to move to another city due to work. First thing I checked in new city was to make sure which Internet service provider is available there. The residents said GTPL is availab...

Dec 11, 2020 by samir

GTPL - No one is responding the request of Connection Shifting ^Open

We have requested for Connection Shifting before more than * Month. No one is responding. Calling on Customer Care every day. Called to Mr. Mukesh Chaudhary. He is also avoiding calls and not giving response. Please refund us. We will Switch of...

Dec 03, 2020 by Vandana

GTPL - GTPL Not provided refund to me even after 45 days as they have promised ^Closed

I have booked a GTPL plan from a salesperson on *st of Sep and till **th of Sep they don't gave a call and when I was asking for update, company says the request is in process and sale person don't pick my calls. On **th Sep, I raised a refund ...

Dec 01, 2020 by Kulal Shreya S

GTPL - WORST SERVICE EVER ^Open

Its not even been * months i have taken the connection of Gtpl due to the covid situation going on and in these * months itlself i have faced connection issues more than * to * times. Everytime i call to file complaints, they just say they wil...

Nov 24, 2020 by Anjali Grover

GTPL - GTPL Broadband installation not possible ^Open

As per GTPL staff come to.my location and said that yes I can provide you service at your location but when the technician come at my location they told me connection couldn't possible here. I am totally trapped here even the guy who take money...

Nov 15, 2020 by Ravi Kumar

GTPL - Complaint against SAMIR KHUSHWAHA ^Open

File complain against SAMIR KHUSHWAHA - *****. Please find below the reason. *) Break the trust as he committed to give the connect the next day and forcibly asked to do payment and called many time for the same to do the payment around *-*p...

Nov 13, 2020 by Kanchan Langal

GTPL - GTPL neither provided connection nor refunding the amount ^Open

I requested for new GTPL connection but they delayed it for more than a month to provide the connection they processed the payment without providing the connection and now when I am at their back for my refund they are ignoring calls even calle...

Nov 13, 2020 by Priyanka Patel

GTPL - Broad band not running ^Open

Dear sir I shiftng my house on *.**.** from this date i was not received the gtpl broad net All procedure for shifting the net connection including there fees was paid but not a single day surfing the his net, pl solve my issue....

Nov 12, 2020 by Rakesh V Devare

GTPL - Net connect disconnect ^Closed

September ** I took connection from that day connection breaking. I have registered lots of complaints. Without resolution they closed. I also have recorded video. They told me net is properly working there is no entry in our system of disconne...

Nov 11, 2020 by vijaysingh gurjar

GTPL - Local broadband provider disconnecting my internet ^Closed

I Kashinath Mahato had opted for gtpl broadband connection last month. I have been lodging complain regarding no internet connection for every day minimum * hours from past many days. Sir i have paid Rs **** for the connection and also ****rs f...

Nov 03, 2020 by Rohit Kumar Mahato

GTPL - Wifi signal not showing from router to mobiles or laptop ^Closed

I have a Broadband connection, the connectivity shows ok in the router, but from router no wifi icon or signal is showing in mobiles or laptop. I have lodged several complains at call centre but shockingly the complains are closed by GTPL stati...

Nov 01, 2020 by SUNIL LEKHRAJ VASWANI

GTPL - No resolution to slow internet speed ^Closed

I have been repeatedly facing slow internet speed in gtpl. My broadband plan is of **gbps and the speed am getting is *.*'s mbps DAILY. I have been calling customer care almost daily for this but they register the complaint and close them after...

Oct 27, 2020 by Nishant Trivedi

GTPL - GTPL broadband ^Closed

Hame ye log pareshan kar rahe h * mahine se...hamare paise lene k bad **days bhi network nahi aaya ..hamne rat din call kiye to bahot gamda reply dete rahe ye log.. please help kare aap log.....

Oct 22, 2020 by Ranjan Prajapati

GTPL - Broadband connection issue ^Closed

Dear Gtpl team We have been constantly lodging the complain regarding our WiFi not working since past ** days , every time ticket is being opened and closed without any resolution The services are pathetic n of no use as till date our WiFi...

Oct 20, 2020 by Riddhi desai

GTPL - Wifi not working from last 10 days ^Closed

Wifi is not working from last ** days we have suffering from a lot of network issues ...

Oct 15, 2020 by Preksha Jain

GTPL - No internet ^Closed

Internet has been down for a certain period of time....

Oct 15, 2020 by Abhisehk

GTPL - Poor broadband service ^Open

...

Oct 14, 2020 by Kanan

GTPL - Internet service not consistently No internet many times ^Closed

Internet stop working every alternet day...no pint in raising every day query...

Oct 02, 2020 by Ajay

GTPL - Poor internet service ^Closed

I have been using services of GTPL for last ** months. For last * months, the internet service has gone down. There is connectivity issue, local manager doesn't respond to complaints, I have lodged the complaint twice at CC, but none of the tec...

Sep 29, 2020 by Pradeep Mishra

GTPL - Internet not working ^Closed

despite several complains gtpl internet donot work and they themself send complaint closure message...

Sep 28, 2020 by prakash roongta

GTPL - Very low internet Speed issue from after 2 months only ^Closed

I bought **mbps plan for * month, and after * month my speed is max *.**mbps. have complained about it, but no satisfied solution and they closed the complain without even asking me. complain no : ******* such a worst customer care serv...

Sep 25, 2020 by Nishit Patel

GTPL - Worst service from GTPL ^Closed

Worse service ever. Why are government allowing this type of company they are all corrupt. I have no internet from past *week and not able to file a complaint because their application is not working(see the review of people in the review s...

Sep 23, 2020 by Mak

GTPL - Worst Service and product ^Closed

I live in Varanasi, I took gtpl internet connection of **mbps for * months at **** Rs about a month ago, before the connection, a lot of promises were made that the connection is very fast and support is good, but after the connection was made ...

Sep 10, 2020 by ANUJ AGRAWAL

GTPL - Money Not refunded ^Closed

Hi Team, I want my money back. I requested a new connection on **rd of july but still i didn't get my new broadband connection hence i want my money back. User ID:-BB********...

Sep 07, 2020 by Pavan

GTPL - Not solving problem permanently ^Open

I got new internet connection of gtpl * months ago. But net goes off in every few days I have complained a lot of times to the customer care. Even visited the head office of gtpl in Ahmedabad but no permanent solution is provided. All they do i...

Sep 04, 2020 by Keyur gupta

GTPL - Money refund GTPL broadband service not received ^Open

In july, i have applied for GTPL broadband connection and i paid ****/- Rs and a week, they refused to install broadband connection so demand refund of money that i have paid.since * month , i have still not received refund and now they are not...

Sep 02, 2020 by Paresh Muliya

GTPL - Installation not done by date ^Closed

Installation not done by the date And poor service by customer care and hom branch...

Sep 02, 2020 by Milan ghoghari

GTPL - No Internet ^Open

I'd paid Rs *****/- for annual connection from GTPL but out of ** months the internet worked only for * months, even after regular follow up and *** complaints from my side no one bothered to fix the connection. On ( **/**/**), their technician...

Aug 31, 2020 by Harshal Bhati

GTPL - Broadband connection ^Closed

Our network connection is not working completely from * weeks. We lodged complaint multiple times on customer care and also mail. We had also visited office but we haven't get any reply from GTPL Gandhinagar office....

Aug 30, 2020 by Vivek

GTPL - Gtpl Cable Issue connect ^Closed

We have taken GTPL broadband connection at office use. But the broadband connection is cut the cable since last week. We registered a complaint with the company as soon as we reach the office every morning, but there is no solution. In a week w...

Aug 29, 2020 by Punit Jariwala

GTPL - Dissatisfaction about GTPL Broadband service ^Closed

I have GTPL broad band connection. When I have renewed connection, immediately after renew on ** th May **** connection doesn't work for * days. Recently I face the problem of continous connect and disconnect of the service for last *-* days. I...

Aug 27, 2020 by Hardip Shah

GTPL - Internet issue ^Open

I had a bad experience with other internet service providers as they would shut down during rains hence I went for GTPL BROADBAND as they have cable systems and it doesn't get affected by rains It's been almost *-* months I installed the gt...

Aug 16, 2020 by Manan Pandya

GTPL - Wire Torn Off and not replaced since a month ^Closed

Since more than a month we are requesting GTPL team to replace the torn off broadband cable, but no technician has turned up. Pathetic Service....

Jul 30, 2020 by A

GTPL - SLOW SPEED ^Closed

FROM DAY ONE BROADBAND SPEED IS SLOW. I COMPLAINT MANY TIMES ABOUT IT BUT THERE IS SUCH BAD RESPONSE FROM GTPL OFFICE....

Jul 26, 2020 by GAURANG PATEL

GTPL - Net not working after installation ^Closed

**nd evening installation done but net not working after then not once...

Jul 24, 2020 by Dhruvbhai Tripathi

GTPL - Gtpl Broadband not getting installed ^Open

since ** days passed yet no one came for installtion of gtpl broadband every day thay says today your broadband will be installed ...

Jul 24, 2020 by Het Patel

GTPL - Delaying in new connection of internet ^Closed

Before ** days we have paid the money(****/-)of our internet package of 'fiber optic conection(**mbps)', but still today no one came for the connection of our internet. And we are inneed of fast internet at our home. So connect the internet ...

Jul 21, 2020 by Mustafa Saiyed

GTPL - Gtpl broadband ^Closed

On **th july we registered our gtpl broadband (BB **********) through Gtpl sales manager Ronak Patel. On **th July we have been asked to pay Rs.**** and we paid it through online banking and we were given assurance that your broadband will be f...

Jul 20, 2020 by Varsha Rajpal

GTPL - Very poor wifi service frequently gets disconnected ^Closed

I am very disappointed by GTPL broadband service. I am not getting desired speed as per plan of **MBPS. Moreover, my wifi always gets disconnected in mid of works I m going thru at home. I humbly request to please attend and resolve at the ea...

Jul 19, 2020 by Vivek Singh

GTPL - Advance full taken no one coming ^Open

I paid **** at his first visit in advance around * or * july, I was told it will be up by ** July then today is **. One day a game to put wire, after some day we called they said no router is available, then after many chase calls, router guy c...

Jul 19, 2020 by Deepali

GTPL - Complaint closing without Resolving ^Open

I have registered complain regarding fault in router three times. Everytime they are saying they will solve problem and they close complain without solving within two days. They don't even call for resolve issue. They Directly close it....

Jul 17, 2020 by Nairutya Patel

GTPL - Not resolving the IP address issue ^Closed

I am calling GTPL since last * days to setup a static IP address in my device all they say is someone from the technical team will come today but no one came in these * days. When I ask for the status or progress they have no clue about it and ...

Jul 17, 2020 by Mansi Raval

GTPL - Regarding poor internet service ^Closed

I'm having a GTPL broadband connection in Ahmedabad, with ** Mbps speed. For * month, my connection is dropping frequently, speed is also very low sometimes I get ** Mbps, sometimes even less than * Mbps. I called them so many times, have raise...

Jul 13, 2020 by Mox Shah

GTPL - Not giving connection ^Open

I call the GTPL Office at my location but they are giving me the stupid reason like: First call: we don't give connection at your location. *Now there is connection in front of my house and they are telling me that we are not giving connectio...

Jul 10, 2020 by Bhavesh Solanki

GTPL - Broadband connection is not working ^Closed

Broadband connection is not working properly from morning....

Jul 09, 2020 by ANILKUMAR RAVAL

GTPL - Bad service ^Closed

I installed the gtpl connection and after * month I ran into a problem. My power modem was faulty for that I called in customer care * july **** and they said it will be done by tommorow and tommorow never came after few days around * july ****...

Jul 09, 2020 by Parth Tilokani

GTPL - Internet not working ^Open

Today installation of new connection at my home. Internet is not working ...

Jul 09, 2020 by ANDE VENKATESHWARLU

GTPL - Internet not working at last 24 hours ^Closed

My internet connection is not working at last ** hours. This is not today problem but everyday * or * hours internet not working. I'm every time calling your agent in my area but he's switch off the phone every time. ...

Jul 09, 2020 by Viral Sukhdevbhai Bhakta

GTPL - Connection ^Closed

I started to connect with GTPL from March * month package. in this package total of * months no connection. I complain to customer care but they are didn't solve again I try to renew this package but again the same issue no one cares about the ...

Jul 09, 2020 by Yogendrasinh chavda

GTPL - Broadband not replaced ^Closed

My tj** connector or lan cable is damaged they are not fixing it. It's benn * days since i filed the complaint but no action has been taken...

Jul 09, 2020 by Anirudh sharma

GTPL - Indravadan Parmar ^Closed

I have subscribed for your broadband connection at my residence by making a payment of Rs.*,***/- (Receipt No.***** - dated : **.**.****). Though wiring and installation had been done on **.**.****, I and my family members are unable to make u...

Jul 07, 2020 by Indravadan Parmar

GTPL - GTPL Broadband installation not done ^Open

I've paid Rs. ****/- for subscription of GTPL broadband on **th June and I received message from GTPL that they have received my payment. I was told by their advisor that setup will be done in * days. It's been more than ** days but till today ...

Jul 07, 2020 by Manish Tulsiani

GTPL - Slow wifi speed ^Closed

i have pay rs and buy ** mbps wifi plan,..but gtpl don’t give that much speed,...and they provide such a slow speed internet,..i cant watch videos without interruptions....and sometime like in last week zero internet for * days due to technic...

Jul 05, 2020 by dr monik patel

GTPL - Net not seepd why check my problem ^Closed

**,gutam park society near Samrat society Surat punagam Gujarat ...

Jul 03, 2020 by Savan Moradiya

GTPL - GTPL Broadband connection ^Closed

I Paid in advance for ** months GTPL plan and they promise me to get connection in *-* Days. But still after **Days i did not get any information or Connection for My Broadband. i tried to connected to the person who process my services but is ...

Jul 02, 2020 by tarunkumar H. Kathiriya

GTPL - Closed broadband plan early before due date ^Closed

the written confirmation of * months extension of our broadband plan(in lieu of D P Power point charge) is denied -not accepted by GTPL Devraj mall Bapunagar Branch. It's unfair and misleading act by sales department.As D P Box charges are not...

Jun 30, 2020 by Dharmendra Pawar

GTPL - Service not provide properly ^Open

Service not provide properly .when I purchase GTPL that time to yet cable network not perform and service executive told him .you go and complaint .** days ....

Jun 30, 2020 by Akshay natwarlal rathi

GTPL - GTPL Broadband is down since 6 days ^Closed

Hello Team, My broadband service is down since **th June Afternoon. Raised multiple tickets on call. However, tickets are closed without any action. First Ticket: Raised on **th June. It was closed on **th June without any resolution....

Jun 28, 2020 by Harish Kumar Mudaliar

GTPL - GTPL Broadband refund ^Open

I have a complaint regarding extreme bad service from GTPL. We have paid an amount of Rs **** via Gpay ( receipt is attached) on ** May ****, for which connection is not done till today. There * ids made for the same one connection we want- Use...

Jun 25, 2020 by Pralika Kakani

GTPL - GTPL internet connection not received after 5 months ^Closed

I paid for my GTPL internet connection in February. Within ** days * different people came to analyze and brought the wire till the point. From then on till date I haven't received any router or other device. I have tried talking to them over p...

Jun 17, 2020 by Harikrishna

GTPL - Broadband not working from past 2 weeks ^Closed

I have done telephonic complain several times but they have not solved my complain and my broadband is not working since part * week. ...

Jun 17, 2020 by Yashvi

GTPL - Internet service is down more than 10 days ^Closed

My internet connection is down since last Friday *th June and I have created cases but I have got no response till now. The tickets are getting closed unaddressed. I am a software developer and I am doing work from home in this pandemic...

Jun 15, 2020 by Taral Vaghasia

GTPL - Gtpl Broadband Installation not done ^Closed

I HAVE DONE PAYMENT IN THE MONTH OF MAY **** AFTER ASKING FOR ASSURED SERVICE FROM THE SALES PERSON I.E. * TO ** WORKING DAYS NOW YOU CAN CALCULATED THE DATE AS OF TODAY NO ONE IS TAKING COMPLAINT IN CUSTOMER CARE SERVICE ASKING ME TO CALL SALE...

Jun 15, 2020 by UTKARSH YAGNIK

GTPL - Gtpl robbed me ^Open

They took my money on **th March and assured me that Installation will be done within a week, now it's almost * months, there is no sign of Installation and if I'm asking for refund, no one is responding me...

Jun 13, 2020 by Naman Shukla

GTPL - Delay in New Broadband connection ^Open

I applied for new broadband connection on *st June, its **th and no one in GTPL is listening, after making payment neither sales person nor technician taking calls I even tried their Boss but he is also not taking calls, not replying my messg...

Jun 10, 2020 by Shankar Dyal Shukla

GTPL - GTPL BROADBAND NOT WORKING ^Open

I have GTPL broadband connection. i have paid * year unlimited ** Mbps plan. but in lock down not a single day it work properly full day. half hour it work great and then after three to four hours it is not working. for complian we have try **...

May 20, 2020 by T K SHAH

GTPL - Broadband connection setup not done ^Closed

Last week I had submitted an enquiry on GTPL website to setup a broadband connection at my residence, based on the enquiry submitted I got a call from the sales person of GTPL (Mr. Umesh Parmar) and after a brief discussion with sales person I ...

May 16, 2020 by Shinoj Oommen Sajan

GTPL - Service is deficient ^Open

Dear sir, I want to draw your attention towards poor quality of service provided by GTPL, Kolkata.Kindly note that i have contacted my local cable operator( Amit with phone number : **********) with issue of poor quality of service of cable(...

May 14, 2020 by Priyanka Kedia

GTPL - I have been calling customer care for the last 4 days But nobody is talking to me I am not talki ^Closed

I have been calling customer care for the last * days. But nobody is talking to me. I am not talking to anyone. My wifi is off. I need to turn emergency wifi on....

May 07, 2020 by Ratan lal khatik

GTPL - Still not installed ^Closed

I already deposited **** for internet connection for GTPL, Guy called Nayan said it will be done within * days and now its going to be a month. This hampered my work from home and due to I paid him in advance not able to take service from anoth...

May 04, 2020 by Krupali Purohit

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