File a Complaint against Grofers India Private Limited
Case Details
Personal Info
Resolution
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Grofers India Private Limited?
If you are not satisfied with Grofers India Private Limited, file a complaint now:
1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Grofers India Private Limited
But before filing a complaint, you should
a. Contact the customer support of Grofers India Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Grofers India Private Limited - Refund not received Closed
I had cancelled the order on *th July **** and was assured the refund within seven day every time I call they say there is a technical issue at their end trying to fool people around.ORD *********....
Jul 23, 2020 by Amit
Grofers India Private Limited - Refund not processed Open
Done a online txn and same was failed. partial amount got refunded however refund for txn id ********* was not given. grofers cash debited but amount not refunded. raised complaint * times via chat. * times told will be refunded in * working da...
Jun 14, 2020 by Vivek Manchanda
Grofers India Private Limited - Refund not done in my bank account Closed
I was order **th March **** ,grofers was cancelled my order ** match **** now today ** days finish ,grofers not refund my money ...
Apr 16, 2020 by Sunny
Grofers India Private Limited - My account have been blocked Closed
I have placed an order at it was delivered to me on *-**-**** where one item goodnight mosquito reffils pack of * was missing when I raised my complaint they told me all the items were delivered to you and we have confirmed from our delivery...
Apr 15, 2020 by Ankur tripathi
Grofers India Private Limited - Grofers did not refund against their cancellation Closed
I had an order from ** March and Grofers could not deliver in due time. Then they extended the due date saying due to covid ** situation, but provided assurance that they still deliver and also they will first deliver existing orders before tak...
Apr 14, 2020 by Vivek Kaul
Grofers India Private Limited - Account has suspended without informing me Open
I have ordered grocery at Grofers on ** March **** but it was cancelled by Grofers on * April ****. After that they have suspended my account without informing me. I am unable to login now. They have returned amount back except Rs. ** which was...
Apr 04, 2020 by Alok Singh Chauhan
Grofers India Private Limited - Cancellation of orders by Grofer Open
Dear Sir, I am a regular customer of Grofers (An e commerce consumer products company) for last two years. Recently i placed an order with them for ****/- on **/**/**** & after waiting for * days they cancelled my order (despite paying premiu...
Apr 02, 2020 by Surendra Vijay
Grofers India Private Limited - Order is not delivered but got Delivery message Closed
My order is not delivered and I got delivery message. My order number is :-ORD********* Delivery boy name and number :- Nanasaheb Pawale Mobile number :-********** Delivery boy from grofers didn't deliver my products but instead was talk...
Mar 08, 2020 by Neha Maner
Grofers India Private Limited - Malai paneer not delivered Open
I ordered overall ** items from Grofers. They delivered only ** items . Two paneer packet was missing. They also delivered rotten ladyfinger. When I complained, they clearly denied for either replacement or refund. For all this, they took almo...
Jan 23, 2020 by Vikash ranjan
Grofers India Private Limited - Dhara oil pouches not delivered Closed
I purchased *litre Dhara rice bran oil can on which * litres of Dhara oil pouches were free total cost amount for ***. But I didn't get * litres pouches....
Jan 02, 2020 by Swapnisha Chandratre
Grofers India Private Limited - Different brand with sticker of other brand Closed
i ordered do bhai flip flop but they have delivered any other with hiding the other brand with do bhai sticker...
Dec 27, 2019 by alka
Grofers India Private Limited - CASHBACK NOT CREDITED Open
SUBJECT:- I have place an order on *nd October at grofers of * packets of Vijaya Ghee worth ***/- and at checkout page i have applied "ORANGE**" coupon code, which stated that i am entitled to get *** "GROFERS CASH" Post delivery of the produ...
Oct 13, 2019 by Sandesh Agarwal
Grofers India Private Limited - Package not delivered Open
The order was placed between **rd to **th of September **** as there was a change in location ( I had submitted wrong location) asked the delivery agent to cancel... After that * other delivery agents call me asking me the location... After a f...
Oct 01, 2019 by Rashmita Ravi
Grofers India Private Limited - Order not delivered Open
I placed an order on Grofers and selected the date of the delivery which was Thursday **th September **** *-*pm. Firstly there was no communication was received from Grofers for the delay in delivery. I called on the delivery executive number a...
Sep 07, 2019 by Kuldip Singh Latt
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