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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
GOYANTRA.IN - Fraud Company Open
The product which was showed on the webpage and product delivered is completely different and the number provided to call is switched off and no response on mail too...
Nov 13, 2019 by Jaynesh Patel
GOYANTRA.IN - Wrong Fake product Open
Dear Sir, This is to state that i ordered wireless earbuds on Dt.**-*-** from the advertisement shown on Instagram and getting the delivery on Dt. **-*-** but i am very shocked to see that product not as per the description which was shown on ...
Nov 04, 2019 by HARPREET SINGH
GOYANTRA.IN - OTHER MATERIAL RECEIVED Open
Received Item is totally different i was order total * items and received * items and its different as per them specification. I was mailed but they don’t reply or any other answer. Fraud website or Fraud people...
Oct 05, 2019 by BHAVIK PATEL
GOYANTRA.IN - Package was not delivered Open
I have order hifi earbuds its cost of **** & i paid by card **** i get a message your order is confirmed you'll receive a text when your order is ready but still now i dint get anymail r message from goyantra.in ...
Sep 18, 2019 by karthick
GOYANTRA.IN - Return a product and refund my money because i received wrong product Open
i order form Goyantra is HiFi Wireless Earbuds with *** Hours Playtime Ambient Mode, Bluetooth *, Noise Cancellation, Waterproof (IPX*), Wireless Power Bank, ***H Battery!! but i got wrong product and i m complain on there mail (helpgoyantra@g...
Sep 13, 2019 by Divyesh Sojitra
GOYANTRA.IN - Wrong package received Open
What i order is this Hifi Wireless Earbuds With *** Hours Playtime Ambient Mode, Bluetooth *, Noise Cancellation, Waterproof (Ipx*), Wireless Power Bank, ***h Battery!! But i got wrong parcel i*S tws pod My order image and what i got se...
Aug 27, 2019 by Sagar menezes
GOYANTRA.IN - Wrong shipment done Open
I ordered something different. Ordered Hi-fi wireless earbuds. They mentioned it on order slip, but sent a very different cheap product Got different earbuds... It don't hv wireless power bank feature Sent mail to goyantra.in in time, but ...
Aug 25, 2019 by Hemant mathur
GOYANTRA.IN - Wrong product delivered for order (gy9648) Open
I ordered hifi wireless earbuds with *** hours playtime ambient mode, Bluetooth *, noise cancellation, waterproof (Ipx*), wireless power bank, ***h battery. But the product delivered to me is i*/*s dual wireless earpods | android & ios compatib...
Aug 22, 2019 by Jagadeesh Kumar K
GOYANTRA.IN - Full combo package didn't receive Open
Hi Team, I ordered Gear x Smart watch+ M* Smart Band+ Illusion wireless on *th Aug **** through goyantra.com..as per commitment of products purchased, I didn't receive the full set of products on **th Aug ****, received Smart watch+ an ear pod...
Aug 22, 2019 by Guruprasanth
GOYANTRA.IN - Cancel my order Closed
I had ordered a pair of truly wireless earbuds from goyantra.in and woukd like to cancel it. I tried reaching them they are not responding to my mails and i am not even getting their customer care number...
Aug 18, 2019 by Shaswat
GOYANTRA.IN - Wrong product plus the delivered product not working Open
Via facebook link I purchase wireless blitooh earphones hours battery and wireless power bank on *th August. It comes to me on **August and when I opened it this device is not as per description. In website wrong product recived page only sh...
Aug 11, 2019 by Jitin Rajani
GOYANTRA.IN - Wrong Package/not as per description Closed
I places an order for HiFi Wireless Earbuds with *** hours playtime online throught Goyantra,in for ****/.But they send me wrong item which was not as per description Order GY****...
Aug 09, 2019 by Ronald
GOYANTRA.IN - Wrong product delivered Open
I ordered a doogee y* plus smartphone from GOYANTRA.IN at rupees ****. But I get a normal Nokia keypad phone instead of y* plus smartphone. I contact the seller but I didn't get a response. Also, I contact through email but no response from GOY...
Jul 25, 2019 by SURESH MONDAL
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