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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Gotmatter Pvt. Ltd.?
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Gotmatter Pvt. Ltd.
But before filing a complaint, you should
a. Contact the customer support of Gotmatter Pvt. Ltd. first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Gotmatter Pvt. Ltd. - Replacement TV not dispatched Open
I have purchased the tv from www.gotmatter.com on **.**.**** and after one month it has been delivered to me but there was a defect in the tv. After many complaints, they arranged the pickup of the tv by FedEx courier and they received the prod...
May 20, 2019 by Pradeep kumar
Gotmatter Pvt. Ltd. - Ridaex Nuke 43 inches TV Open
I had ordered(Order Id: Gmo-*******N********) Ridaex Nuke ** inches Television on *-Jun-**** and it got delivered on **-Jun-**** then installed on **-Jun-**** but the Television screen size is **.* inches not ** inches. Video and Audio quality ...
Jul 18, 2018 by Arul Kumar
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