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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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4. Get refund / replacement / damages from Gopal Singh
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a. Contact the customer support of Gopal Singh first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Resolution
Gopal Singh - Rescheduling refund of my booking cancelled due to Covid19 Closed
I have booked * tickets from Bangalore-Delhi-Bangalore having PNR-FEIIVA/BBWN*T/RP*Y*U/VG*PQV., trying to reschedule these ticket from last * month but unable to use credit shell. when called air line they confirmed that they have refunded the ...
Jun 27, 2020 by Gopal Singh
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