File a Complaint against Goibibo India Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo India Private Limited?
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c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Issue Request Number: ******** I am writing to you regarding British Airways Flight PNR number PMEMUG. This flight was scheduled to depart from Dusseldorf airport on **-**-**** at *.** am. We are a regular customer of Goibibo and book our fl...
Apr 08, 2019 by Vineet Bhardwaj
Goibibo India Private Limited - Refund amount not received for a long time Open
PNR: TL***YU against which a total amount of Rs.****/- against Booking ID GOFLDMOB*cf*b********** has been processed on **.**.**** March at **.** am vide ARN:************************. Till date no payment received. Made several chatting but no ...
Apr 03, 2019 by Biplab das
Goibibo India Private Limited - Cab not provided and refund not processed Closed
I had booked a cab from Pangot, Uttrakhand to Delhi on **rd of March * pm for my travel the next day, that is **th March **** at **.** pm. It was shown that my booking is confirmed and I will be assigned a driver and cab at **.**. Upon calling ...
Apr 02, 2019 by Ritika Arora
Goibibo India Private Limited - Money got deducted from credit card but transaction failed Open
This is with reference to the transaction of Rs. ****.** dated **-Mar-**** at Goibibo. I tried booking a train ticket on Goibibo mobile app, the money was debited from my card account but the transaction failed. Goibibo doesn't have customer s...
Mar 29, 2019 by RAHUL SAHA
Goibibo India Private Limited - No refund for failed transaction Open
I had booked a train ticket on **th Mar'** from Ranchi (Hatia) to Bangalore. However, transaction failed & amount also got deducted for the same. I received a message in the app that amount will be refunded in my bank account. Since the transac...
Mar 28, 2019 by Neha Kumari
Goibibo India Private Limited - Cashback not received Open
I made a booking with Goibibo and made a payment of ***** INR, at the time of booking an offer named travelfest was going on the application under which if payment was made through hdfc debit card then a cashback of *% of total booking amount l...
Mar 27, 2019 by Aakash Sharma
Goibibo India Private Limited - Unable to cancel ticket Closed
Booked * tickets via IRCTC guest. For cancellation, it reaches until 'manage booking tab' and then when clicked on the cancel the ticket, it opens a blank page and that's it. Tried several means of contacting the support desk and there was no r...
Mar 27, 2019 by Jilt Sebastian
Goibibo India Private Limited - Claim and refund not processed Open
We have booked honeymoon tickets for Banglore to Bali and return. While returning from Bali on *rd March ****, we were not allowed to board the flight from Bali airport by airlines as according to them our tickets are cancelled by our online bo...
Mar 24, 2019 by NAVIN DUDANI
Goibibo India Private Limited - Refund not processed for cancelled bus Open
My bus on **th Feb **** gets cancelled due to breaking down issues and bus operator intimated through call and message that amount will be refunded in * business days. But Goibibo is showing as travelled and no proper customer care support to f...
Mar 03, 2019 by Subha V
Goibibo India Private Limited - Request to replace the untidy room rejected by the company Open
I and my brother have booked a hotel in Delhi through Goibibo on ** to **th February **** and checked in by * pm. Hotelier offered me an untidy room so I denied to stay there and called to Goibibo customer care * times but instead of giving me ...
Feb 28, 2019 by Mohit Joshi
Goibibo India Private Limited - Balance money not refunded Open
I booked a car from Bangalore to Ooty for a round trip on **st Feb ****. I paid ***% amount online, still, the driver asked me to pay for diesel as his employer has not paid any money to him. I talked to the employer and he requested me to pay ...
Feb 26, 2019 by Prateek kapoor
Goibibo India Private Limited - Hotel booking refused Closed
I booked a hotel with goibibo online, when arriving at the hotel I was refused because I was not Indian and forced to cancel, goibibo has a no-cost refund policy but only refunded me *** rupees out of **** paid, so much for the no-cost refund...
Feb 21, 2019 by Andrew Anderson
Goibibo India Private Limited - False offer by company Open
On **-**-**** Goibibo app placed an offer stating that Valentine Surprise Pass @Re.*. You may get the chance to win a dinner in a specified hotel along with you will get ** Goibibo Points. I booked the same offer several times and got **,*** po...
Feb 19, 2019 by Neeraj
Goibibo India Private Limited - False offer by the website Open
On **-**-**** Goibibo website placed an offer stating that Valentine Surprise Pass @Re.*. You may get the chance to win a dinner in specified hotel Bangalore along with you will get ** Goibibo Points. I booked the same offer several times and *...
Feb 18, 2019 by Bala venkatesh M
Goibibo India Private Limited - Amount not refunded Closed
Hi, This is regarding the refund not issue by Goibibo against cancelled booking. ...
Feb 17, 2019 by Sachin Kumar
Goibibo India Private Limited - Refund from Goinibo Closed
My flight from Delhi to Ludhiana ( AI **** and PNR-YWM**) was involuntary cancelled by the airlines (Air India) on *rd of May. Flight was booked through Goibibo which is insisting me to get the endorsement copy from the Airlines office so tha...
Feb 12, 2019 by Akshey Sharma
Goibibo India Private Limited - I want refund for flight booking Open
I booked a ticket with two travelers from Delhi to Srinagar, after payment I got a confirmation that my ticket has been booked from Delhi to Amritsar. I raised this complaint with Goibibo several times but got no proper response. Please look in...
Feb 09, 2019 by Aadil Gani Ganie
Dear sir my name Ranjeet singh, im booked KLM Airline flight from del to quito through Goibibo Agent Booking Id: MYSMF*********Booked on Tue, Jan **, ****. but at the airport airline Desk checking my whole documents then they dont given me...
Feb 08, 2019 by Ranjeet Singh
Dear Sir, This is regarding the cheating and fraud done by one tour&travel company GOIBIBO.(ref no-HTLFWGQBRZ I have booked one hotel in Pondicherry for **th jan **** through my mob app and payment done accordingly for booking one room at ...
Feb 01, 2019 by Manish Kumar
Goibibo India Private Limited - Misleading and Fraudulent scam in booking Open
At **.** CET on **.**.****, I booked a flight from Munich to Delhi as a single itinerary. The service, we received was extremely unsatisfactory because first of all the ticket was not issued on time. Secondly, it was no where mentioned that he ...
Jan 31, 2019 by Yush Bhardwaj
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