File a Complaint against Goibibo India Private Limited
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo India Private Limited?
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a. Contact the customer support of Goibibo India Private Limited first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo India Private Limited - Refund not yet credited Open
My pnr details: (*)********** (*)********** Both tickets are cancelled by irctc themselves duento corona lock down.. irctc already refunded both tickets by April **th itself..but goibibo not yet credited my money....
Apr 26, 2020 by Maharajan
Goibibo India Private Limited - Cash back not received Closed
I have not received cash back for ticket booked on **th nove ****. Travel date is **th Nov....
Feb 22, 2020 by Tej Prakash
Goibibo India Private Limited - Cheated by goibibo by giving another hotel snd non ac room Closed
I booked a hotel through goibibo on **/**/**** in kochi. They provided me the wrong address of the hotel. They provided address in the city only, but the hotel is ** kms far from the place they provided. I called the hotel they also saying we t...
Jan 03, 2020 by Roy Thomas C
Goibibo India Private Limited - Ticket booking not confirmed and money deducted Closed
I was booked train tickets in goibibo and the money deducted from my bank account ruppees **** and they show in last of confirmation page booking is still progress they told me booking is confirmed in ** mins or the money deducted from my accou...
Nov 02, 2019 by Aloshy Abraham
Goibibo India Private Limited - Cancellation of bus ticket and no alternate arrangements Open
I had booked bus ticket from Ooty to Bangalore for the date */**/**** . I received a message about cancellation of bus late night on */**/****. There was no alternate arrangements made by GOIBIBO. Being a tourist at a lesser known place in the ...
Oct 20, 2019 by amit kumar
Goibibo India Private Limited - My refund has not credited in my bank Open
I have booked a train ticket in goibibo on * july **** From ludhiana to patna In Archana express. (*****) But for some personal issue My pnr number is :- ********** I had cancelled my ticket on ** sept My ticket had cancelled on same d...
Sep 20, 2019 by Anubhav kumar
Goibibo India Private Limited - Fake hotel Open
I have booked a hotel through goibibo,booking number is HTLUBZ**CT(OYO ***** hotel baine holidays) but unfortunately when i called the hotelier i day before my check in they said that they are not accepting any online booking... Which was not i...
Sep 14, 2019 by Souvik Bhowmick
Hi Team, The dispute is related to my Goibibo flight booking with booking ID - AMDLNZTAW. To start with the issue - It is about the baggage allowance for the above booking ID. - While I was booking , the GOIBIBO mobile app was showing '...
Sep 11, 2019 by Venkata Ravi Krishna Prathipati
Goibibo India Private Limited - Nonrefunding the entire are against "Zero Cancellation Fee" Scheme. Open
Sir, I had booked a ticket on **th July,**** throguh Air through M/s. Goibibo under "Zero Cancellation Booking Scheme of it" from Mumbai to Kolkata scheduled to be departed at **.** Hrs from Mumbai and arrival at **.** Hrs. Kolkata on **...
Sep 08, 2019 by Maruti Chougule
Goibibo India Private Limited - Refund being denied Open
I had made a cab booking (airport drop) for the ** of Aug ****, from Bangalore (residence) to Bangalore airport vide booking no. CARPFFECDJX**R* for * pm. Due to unforeseen circumstances, I had to cancel this booking which I did before ** hrs. ...
Sep 03, 2019 by Deepak Bhatt
Goibibo India Private Limited - Did not get the refund Open
I have done the booking from goibibo app for *nd April'**. However I haven't received the ticket of the booking till *st April'** and so I had to cancel the booking. It was very harassing as I was waiting for the ticket till the previous day...
Aug 30, 2019 by Rajani Arya
Goibibo India Private Limited - Refund for missed flight Closed
I have booked a flight from adampur to Lucknow through goibibo for which I have paid ****.there initial flight got delayed due to which I missed my connected flight and also lost **** for hotel booking .i have talked to their customer executiv...
Aug 22, 2019 by Avneet singh
Goibibo India Private Limited - Refunding the booking hotel amount Closed
We had booked Hotel Darshan , Ooty for * days **th Aug ****-**th Aug **** for **K INR where booking ID is HTLWCSEHGF and could not reach from Mysore to Ooty due to heave rain and floods surrounding areas and all the roads were blocked. I cancel...
Aug 20, 2019 by ParveenVerma
Goibibo India Private Limited - Hotel check In denied by hotel management Open
I had booked this hotel for ***₹ for a day on Goibibo App. I went to the hotel reception and told him that I have a booking. He then picked up a tab and checked for the bookings. But my booking did not reflect in his device. Then he started s...
Aug 18, 2019 by Satish Badiger
Goibibo India Private Limited - Room not provided Open
Goibibo Booking ID: HTL*AAJMVE Hotel Booking ID: ********** I searched for a room in tirupathi for the night of *th July and I booked Oyo ***** Hotel Gjin Residency room I had found in the search list and I made * room bookings and after I ...
Aug 16, 2019 by Yashwant Kumar C
Goibibo India Private Limited - Refund of air ticket Closed
I am a frequent flyer and booking tickets online, I tried to book one air ticket from Jaipur Rajasthan to Jabalpur MP, on * may ****, money INR ****, for booking amount deducted immediately after booking, but I didn't get any tickets neither ...
Aug 07, 2019 by Abhinav Shukla
Goibibo India Private Limited - Ticket Refund due to Floods in Pune Open
Dear Sir, I had an early morning flight on August *th at *: ** am from Pune to Jaipur flight PNR TLH*FN. Due to the flood situation in Pune Two bridges were closed down the traffic was on kind of complete halt, it was hardly moving and be...
Aug 07, 2019 by Vatayan
Goibibo India Private Limited - Check in denied and had to oay extra at other hotel Closed
I booked a hotel from goibibo from * july check in to ** juky check out in mandiya himachal. When I went there they denied us by saying that our contract with goibibo is over..I called customer executive they said that they will call me within ...
Jul 27, 2019 by Farana Sheikh
Goibibo India Private Limited - Gocash forfieted due to bug Open
Hello I have used the lock fare feature at Goibibo. I have had Rs. **** gocash. Once I used the lock fare feature, all my go cash was used. When I went ahead to pay the locked fare, I was asked to pay the entire amount instead of deducting t...
Jul 14, 2019 by Uzair Syed
Goibibo India Private Limited - Charged more than the payable amount Open
I booked * tickets from goibibo app availing the no cost EMI offer. As per the said offer, there are no processing fees or down payment for these transactions and the bank will charge GST on the interest component of the EMI. However for the ca...
Jul 12, 2019 by Mayur Saindane
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