File a Complaint against Goibibo
Case Details
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How to resolve Goibibo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Goibibo - Refund not given Closed
I am Yagvinder Kumar Mamoria, one of your users of Goibibo who had booked an air ticket with Booking ID: GOFLIAND***E*********** via Thai Airways International Airline for Tokyo ( Round trip-Delhi-Bangkok-Tokyo (Narita)-Bangkok-Delhi) in year ...
Aug 06, 2022 by Yagvinder
Goibibo - goibibo customer toll free helpline number Open
Goibibo toll free Helpline number-****-**-**** queries Goibibo toll free Helpline number-****-**-**** queries Goibibo toll free Helpline number-****-**-**** queries...
Jul 29, 2022 by Manish Kumar
Goibibo - Refund not receive Open
Even after ** days my refund was not transferred to my bank account ...
Jul 27, 2022 by Preejoy Islary
Goibibo - Refund not received Closed
My flight was booked on **may, and the flight was cancelled by the company itself, its been *months from the date of cancellation and i haven't received my refund yet. and all the customer care number are invalid. I need my money to be refunded...
Jul 19, 2022 by HEERA
Goibibo - Not getting Refund for Hotel Cancellation Closed
I recently booked two room in two different hotels but for some reason i have cancelled both.The Customer support says that I'll get my refund of both cancellation shortly but its been half a month i didn't get any.I weote many mails but didn'...
Jul 11, 2022 by Raghuvinder
I stay in a hotel named diplomat inn in delhi on *th june **** i paid for breakfast and dinner but didn't got the service there the host denied there and then and he told me to get a refund from goibibo because it was Booked via goibibo and now...
Jul 02, 2022 by Sonali Singh
Goibibo - Refund Closed
Sir Mai goibigo se ticket book Kiya par cancel Ho Gaya par refund nahi kiya...wo bhi 2times...
Jun 15, 2022 by Vamshi Krishna
Goibibo - Hotel Denied Checkin Open
I've booked a hotel named OYO ***** Exotic Stay *BHK via goibibo and paid Rs.*** for it. I reched hotel at **.P.M but hotel denied checkin by saying that they didn't receive any booking from goibibo. I've contacted goibibo several times and sta...
Jun 03, 2022 by Chandra Prakash
I had to cancel a hotel booking due to some change in dates. As per instructions I had canceled it before date and I was supposed to get full refund worth of ₹*****/- I haven’t got my refund yet and haven’t got any response from them....
Jun 03, 2022 by SARJU SEKH
Goibibo - Refund but received Open
Please note that even though IRCTC has refunded Goibibo account with Rs. ****, against TDR filed for PNR no. **********, I am yet to get the same reflected in my account. The UTR number from IRCTC to Goibibo bank account is ***************....
Jun 01, 2022 by Hirakjyoti Chakraborty
Goibibo - Refund not Received even after 1 month of follow ups Open
I Booked a hotel room from GoIbibo on **th Apr **** for **th Apr **** and Cancelled the room on **th Apr. While booking the room I made a payment of Rs **** from UPI and *** Goibibo cashback. After Cancellation *** Goibibo cashback was receive...
May 29, 2022 by Gurpreet Singh
Goibibo - Refund Open
Hi I booked a hotel through goibibo and I cancelled the hotel but I didn't get my refund I went through customer support same like you said in the video I got text but i didn't got my refund please help me ...
May 27, 2022 by Nandu Reddy
Goibibo - Refund not credited bus operator cancels bus Closed
I have booked bus ticket of coimbatore to thanjavur on **may****, when i boarded bus in coimbatore bus got breakdown in *kms itself and then bus operator cancels the bus. I have raised the support ticket in goibibo customer portal but they didn...
May 23, 2022 by bsvvignesh@gmail.com
Goibibo - Refund still not received in 72 hrs as promised Closed
Name : Ankita Ghosh Train booked on * th may it was technical issue from their side money was debited from the account but booking was unsuccessful train was from Jaipur-Asansol on ** June my booking ID is TRNAG*LYBXOJVO...
May 11, 2022 by Ankita Ghosh
Goibibo - Refund not received Open
I have booked a hotel namely OYO Townhall *** Sector ** Noida of amount Rs.**** at *rd April **** at *:** A.M. but due to covid-** pandemic i have cancelled my booking on *th of April **** and asked for my full refund. And they are showing refu...
Apr 24, 2022 by Ashutosh Sharma
Goibibo - GoIbibo not refunding my money Closed
I booked a ticket from goibibo on **th april and cancelled it on the same day, policy says if we cancel our ticket within **hr we get full refund. I contacted air line company(Air India) they said the amount has been transferred to to goibibo o...
Apr 22, 2022 by MD ZISHAN KHATIB
Goibibo - Refund problem Closed
Sir Mai goibigo se ticket book Kiya par cancel Ho Gaya par refund nahi kiya...
Apr 17, 2022 by Deepak Kumar
Goibibo - Amount detected from my bank account but booking failed and amount also not refunded Closed
We tried booking hotel in Munnar and found one suitable for us while trying to book it I selected payment mode as upi through Paytm and the money got deducted from my account but booking was unsuccessful and at the same time money also not refu...
Apr 08, 2022 by Balaji J
Goibibo - Goibibo not issuing refund Open
*) I was not able to take my return flight on **th Mar'** from Toronto to Bombay due to flights getting cancelled .The return flight ticket was refused to be refunded and was told I could reuse the ticket to to rebook the flight. *) I used th...
Mar 24, 2022 by Jigar Thakkar
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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