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Goibibo (316/786)

786 Total Complaints
316 Total Resolved
40.20% Consumer Satisfaction

If you are searching for Goibibo Review on internet then you have reached the right place. You can read the full Goibibo Reviews here. Get answer to questions like if Goibibo is real or fake? Goibibo is legit or scam? if Goibibo is safe? All Goibibo reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Goibibo so that it help others to make wise decisions. The Consumer satisfaction score of Goibibo is 40.20% because out of 786 consumer complaints, only 316 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Goibibo?

If you are not satisfied with Goibibo, file a complaint now:

1. Go to "File a Complaint" form

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4. Get refund / replacement / damages from Goibibo


But before filing a complaint, you should

a. Contact the customer support of Goibibo first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Goibibo - Refund not gave as flight has been cancelled Open

My Indigo flight *E*** from Bangalore to Coimbatore cancelled on **rd January ****. I have contacted the Indigo airlines, they refunded the amount to Goibibo account on **rd January ****. But still, I didn't get the refund amount. I have also s...

Mar 03, 2019 by Guruvishnuvardhan V

Goibibo - Payment deducted but ticket not booked Open

I have booked a ticket from goibibo application, my payment is deducted but still, my booking is not generated....

Feb 22, 2019 by Himanshu dable

Goibibo - Hotelier denied bookings but no refund received Open

I had booked * rooms from **th Jan to **th Jan in a hotel named Khandagiri Guest house, Bhubaneswar. However, the hotelier denied me rooms. After much persuasion, he allowed me rooms only for one night that is from **th Jan to **th Jan. I conta...

Feb 18, 2019 by Somya Ranjan Patra

Goibibo - Issue while bus booking due to bug in the app. Open

I was booking a bus from Mumbai to Udaipur on the date **-jan-**** at **:**:** but the app didn't asked for the departure location/time and it directly deduct my payment and comfirmed the booking. The time was automatically selected after * hou...

Feb 03, 2019 by Devesh Dashora

Goibibo - PaCkage is not deliverd Open

On**th jan **** me booked *rooms through goibibo in pratham in &resort on thar day evening. Actually we are six families with *small kids too incuding below *years aged babies. We paid **** for *rooms. At ** o clock hotel person called us and t...

Jan 28, 2019 by ELDO VARKY

Goibibo - Wrong fees charged Open

Booking ID:- MYSMF********* Airline Cancellation Fee:- **** (total for * passengers) Goibibo Cancellation Fee:- **** (total for * passengers) Convenience Fee:- **** (total for * passengers) Total cancellation charges: ***** This is for ...

Jan 28, 2019 by Veena N Wetal

Goibibo - Refund not initiated Closed

Booked a train ticket from Bhagalpur to Kanpur central dated *th January which did not got confirmed so was cancelled automatically but today after **days refund has not been processed from Goibibo nor anybody contacted me.. this is cheating as...

Jan 24, 2019 by Sharique Hussain

Goibibo - Hotelier denied checkin Open

The stay was booked and confirmed a day ago, however, when I contacted Hotelier he said he did not receive any booking from Ibibo and nothing has been booked. Also, there was no room available. It was a Room facility and the alternative prope...

Jan 03, 2019 by Shammi Kumar Verma

Goibibo - Negligence, Inconvenience Closed

We had come from Delhi to Rishikesh for a trip, keeping the service of goibibo in mind we booked our trip from it. On the first day itself, we were not able to communicate to the trip driver and suffered more expenditure on it due to lack of...

Jan 03, 2019 by Mahima moses

Goibibo - Harassement Closed

I'll booked my hotel through goibibo but when I reached hotel management said booking is not confirmed my whole family is front of hotel on road * hours in Dubai my dolphins show ticket or bhurj khalifa ticket wast totally lose...

Dec 29, 2018 by Surbhi

Goibibo - Froud hotal vacation jaipur checkin or check out Open

i have a complaint against the online hotel booking site named goibibo and the hotel vacation in jaipur. when we reached the hotel for checkin the manager refused to give room to us and he showed fake checkin and checkout on online site. we pay...

Dec 25, 2018 by NITESH SOMANI

Goibibo - Refund not provided Open

I booked a car through Goibibo. They gave me confirmation but failed to provide me the car at pickup time(on ** novemeber ****). After wasting around half an hour on call with them. They said they can not provide the vehicle and asked me to boo...

Dec 24, 2018 by DEEPAK ASWANI

Goibibo - Refund on air ticket Open

I have booked a return flight from Dubai to Cochin for dec** th (FLIUIK) and I have cancelled that on Nov ** st. Still today I have contacted them several times via phone and mail for the refund amount. They are telling they remitted the amount...

Dec 21, 2018 by Daisy Antony

Goibibo - Charged Three Times for a Single Hotel Booking Open

On **th August last I tried three times to make a hotel booking via the Goibibo website, payment through PayPal from my UK bank. The first two efforts came up as 'failed'; the third was successful. However, all three bookings were paid by PayPa...

Nov 02, 2018 by Philip Bryden

Goibibo - Delay in rescheduling my international flights Open

Goibibo to nearly ** days to provide my with a resolution to my request for rescheduling to my international flights. Due to such delay i had to pay high penalties and fare differences. Also faced a lot of harassment due to such delay as i had ...

Oct 31, 2018 by Nishant Desai

Goibibo - Non refund of bus booking cancellation Closed

booking Id: rbnb*cmerpc booked on sat, Oct **, **** booking Id: rbnb*s*pdgd booked on sat, Oct **, **** an ac bus ticket was booked through goibibo and on reaching the bus station, i was told that ac bus will not be there and to contact g...

Oct 30, 2018 by Ritesh Gandhi

Goibibo - Flight ticket cancellation refund Open

I have booked flight ticket on goibibo on ** th October'** but when I was making payment transaction got failed and money has been deducted from my account. I have raised issue with my bank but they said that transaction got credited into goibi...

Oct 26, 2018 by Aditya Kumar jha

Goibibo - Refund issue Open

i booked the flight delhi to riyadh at sep-* ,but the connection flight missed on that time so that i not traveled in that flight ,when i booking time there mention about the refund but the request on going one month over the goibibo still als...

Oct 23, 2018 by KRISHNAPRASADK

Goibibo - Deficiency of service Closed

Please find that the booking id is HTL*RC**BB I was not given the complimentary breakfast frrom the hotel and ur staff has guided me in a different manner i have asked for * star and they have shifted me to a * star why this has been done and h...

Oct 16, 2018 by S.Bose

Goibibo - Refund not credited in account Open

i booked a bus ticket from Ranchi to Patna from Goibibo at **th Oct **** for the journey of **th October night . But suddenly my plan changed and i Cancelled the ticket in same day. but after * days my refund is not credited in my Account. ...

Oct 15, 2018 by Rishi Sinha

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How to file a complaint against Goibibo?

  • Go to "File a Complaint" page
  • Choose Goibibo and write your complaint in detail
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  • Get refund / replacement / damages from Goibibo

Questions about Goibibo

Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.

How to contact Goibibo?

0124 628 0407

Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002

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What is Goibibo office address?

Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002

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What is Goibibo customer care email?

travel@goibibo.com

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Where to find Goibibo discount coupons?

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Who is the Owner / CEO of Goibibo?

Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.

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