File a Complaint against Goibibo
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How to resolve Goibibo complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
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Case Details
Personal Info
Resolution
Goibibo - Refund not gave as flight has been cancelled Open
My Indigo flight *E*** from Bangalore to Coimbatore cancelled on **rd January ****. I have contacted the Indigo airlines, they refunded the amount to Goibibo account on **rd January ****. But still, I didn't get the refund amount. I have also s...
Mar 03, 2019 by Guruvishnuvardhan V
Goibibo - Payment deducted but ticket not booked Open
I have booked a ticket from goibibo application, my payment is deducted but still, my booking is not generated....
Feb 22, 2019 by Himanshu dable
Goibibo - Hotelier denied bookings but no refund received Open
I had booked * rooms from **th Jan to **th Jan in a hotel named Khandagiri Guest house, Bhubaneswar. However, the hotelier denied me rooms. After much persuasion, he allowed me rooms only for one night that is from **th Jan to **th Jan. I conta...
Feb 18, 2019 by Somya Ranjan Patra
Goibibo - Issue while bus booking due to bug in the app. Open
I was booking a bus from Mumbai to Udaipur on the date **-jan-**** at **:**:** but the app didn't asked for the departure location/time and it directly deduct my payment and comfirmed the booking. The time was automatically selected after * hou...
Feb 03, 2019 by Devesh Dashora
Goibibo - PaCkage is not deliverd Open
On**th jan **** me booked *rooms through goibibo in pratham in &resort on thar day evening. Actually we are six families with *small kids too incuding below *years aged babies. We paid **** for *rooms. At ** o clock hotel person called us and t...
Jan 28, 2019 by ELDO VARKY
Goibibo - Wrong fees charged Open
Booking ID:- MYSMF********* Airline Cancellation Fee:- **** (total for * passengers) Goibibo Cancellation Fee:- **** (total for * passengers) Convenience Fee:- **** (total for * passengers) Total cancellation charges: ***** This is for ...
Jan 28, 2019 by Veena N Wetal
Goibibo - Refund not initiated Closed
Booked a train ticket from Bhagalpur to Kanpur central dated *th January which did not got confirmed so was cancelled automatically but today after **days refund has not been processed from Goibibo nor anybody contacted me.. this is cheating as...
Jan 24, 2019 by Sharique Hussain
Goibibo - Hotelier denied checkin Open
The stay was booked and confirmed a day ago, however, when I contacted Hotelier he said he did not receive any booking from Ibibo and nothing has been booked. Also, there was no room available. It was a Room facility and the alternative prope...
Jan 03, 2019 by Shammi Kumar Verma
Goibibo - Negligence, Inconvenience Closed
We had come from Delhi to Rishikesh for a trip, keeping the service of goibibo in mind we booked our trip from it. On the first day itself, we were not able to communicate to the trip driver and suffered more expenditure on it due to lack of...
Jan 03, 2019 by Mahima moses
Goibibo - Harassement Closed
I'll booked my hotel through goibibo but when I reached hotel management said booking is not confirmed my whole family is front of hotel on road * hours in Dubai my dolphins show ticket or bhurj khalifa ticket wast totally lose...
Dec 29, 2018 by Surbhi
Goibibo - Froud hotal vacation jaipur checkin or check out Open
i have a complaint against the online hotel booking site named goibibo and the hotel vacation in jaipur. when we reached the hotel for checkin the manager refused to give room to us and he showed fake checkin and checkout on online site. we pay...
Dec 25, 2018 by NITESH SOMANI
Goibibo - Refund not provided Open
I booked a car through Goibibo. They gave me confirmation but failed to provide me the car at pickup time(on ** novemeber ****). After wasting around half an hour on call with them. They said they can not provide the vehicle and asked me to boo...
Dec 24, 2018 by DEEPAK ASWANI
Goibibo - Refund on air ticket Open
I have booked a return flight from Dubai to Cochin for dec** th (FLIUIK) and I have cancelled that on Nov ** st. Still today I have contacted them several times via phone and mail for the refund amount. They are telling they remitted the amount...
Dec 21, 2018 by Daisy Antony
Goibibo - Charged Three Times for a Single Hotel Booking Open
On **th August last I tried three times to make a hotel booking via the Goibibo website, payment through PayPal from my UK bank. The first two efforts came up as 'failed'; the third was successful. However, all three bookings were paid by PayPa...
Nov 02, 2018 by Philip Bryden
Goibibo - Delay in rescheduling my international flights Open
Goibibo to nearly ** days to provide my with a resolution to my request for rescheduling to my international flights. Due to such delay i had to pay high penalties and fare differences. Also faced a lot of harassment due to such delay as i had ...
Oct 31, 2018 by Nishant Desai
Goibibo - Non refund of bus booking cancellation Closed
booking Id: rbnb*cmerpc booked on sat, Oct **, **** booking Id: rbnb*s*pdgd booked on sat, Oct **, **** an ac bus ticket was booked through goibibo and on reaching the bus station, i was told that ac bus will not be there and to contact g...
Oct 30, 2018 by Ritesh Gandhi
Goibibo - Flight ticket cancellation refund Open
I have booked flight ticket on goibibo on ** th October'** but when I was making payment transaction got failed and money has been deducted from my account. I have raised issue with my bank but they said that transaction got credited into goibi...
Oct 26, 2018 by Aditya Kumar jha
i booked the flight delhi to riyadh at sep-* ,but the connection flight missed on that time so that i not traveled in that flight ,when i booking time there mention about the refund but the request on going one month over the goibibo still als...
Oct 23, 2018 by KRISHNAPRASADK
Goibibo - Deficiency of service Closed
Please find that the booking id is HTL*RC**BB I was not given the complimentary breakfast frrom the hotel and ur staff has guided me in a different manner i have asked for * star and they have shifted me to a * star why this has been done and h...
Oct 16, 2018 by S.Bose
Goibibo - Refund not credited in account Open
i booked a bus ticket from Ranchi to Patna from Goibibo at **th Oct **** for the journey of **th October night . But suddenly my plan changed and i Cancelled the ticket in same day. but after * days my refund is not credited in my Account. ...
Oct 15, 2018 by Rishi Sinha
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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