File a Complaint against Goibibo
Case Details
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Resolution
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How to resolve Goibibo complaints online
If you want to complain about a problem that relates to Goibibo, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Goibibo
Find the contact details of Goibibo to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Goibibo - No refund for round trip flight cancelled for onward journey Closed
I've booked flights via GoIbibo for the same day (May **th, ****) to and fro journey between Vijayawada and Hyderabad. Vijayawada to Hyderabad flight operated by SpiceJet was to start at *:** am on May **th, **** and the return flight from Hyde...
May 21, 2019 by Kalyan K Gorrepati
Goibibo - Incorrect amount refunded Open
Recently I booked a flight from KNU to IXB. The flight got cancelled by the airline. Goibibo promised to refund all ***** to me and I have mail for that also but they have refunded me only **** INR. They are not refunding my money just mailed...
May 16, 2019 by ATUL DWIVEDI
Goibibo - Promised cab service not provided Open
On April **, ****, I booked a cab through GOIBIBO website from Coimbatore airport to Ooty. But when one and a half hour ago I contacted the driver for confirmation, he showed issue regarding payment from customer care side. I immediately inform...
May 15, 2019 by Priya
Goibibo - Ticket has not been booked Open
The amount has been debited from my account but the ticket has not been booked. Pdf password- ***********....
May 14, 2019 by Ambresh kumar tiwari
Goibibo - Refund not provided Open
I had booked a hotel for my wife on **th April **** at "OYO Townhouse *** Sector **, Gurgaon" through a mobile application know as "Goibibo". Upon reaching the hotel at night **:** am my wife was denied entry as the gates were closed for the se...
May 07, 2019 by Yashvardhan Sejwal
Goibibo - Amount deducted but ticket not issued Open
Ahmedabad to Dubai **/**/**** indigo and Dubai to Ahmedabad **/**/**** spice jet. The transaction was successful and payment deducted but ticket not issued....
May 06, 2019 by Prakash lalwani
Goibibo - Refund of flights booked not given Closed
We have booked the return flight vide PNR ARCTWV and flight no. *w *** and *w **** through Goibibo. After cancellation of flights from Jet Airways, we contacted Goibibo for the refund. After passing more than ** days we have not received a refu...
Apr 30, 2019 by Radhey Shyam Sharma
Goibibo - Refund not received Open
I am facing refund issues for tickets I booked from Goibibo website in the month of January ****. I had initiated cancellation directly at the airlines portal and I was told to contact you so that the money is returned back to the source I thou...
Apr 28, 2019 by Akash Agrawal
Goibibo - Flights booked for wrong dates due to website error Closed
I made the booking and mistakenly it was confirmed for the next day. I spoke with Goibibo agent and airlines agent. They simply denied the changes. if I made the booking and I am calling within ** min I should get some help. Worst experience r...
Apr 28, 2019 by Anu
Goibibo - International flight ticket not rescheduled Open
I am working in Saudi Arabia booked an international flight ticket through Goibibo.com on *nd March ****. It was from Yanbu, Saudi Arabia to Delhi, India via Jeddah and Mumbai on *th May **** through Saudi airlines and Jet Airways. I came to kn...
Apr 23, 2019 by Vivek Kumar
Goibibo - Cashback not received despite several calls Open
We were promised a cashback if we bought a coupon in the ongoing travel cash fest. My mother and I both purchased a coupon each on *rd April and availed it the same day on a *+* Buffet. We have been calling and emailing them about the promise...
Apr 20, 2019 by Samridhi Chopra
Goibibo - Refund not given Open
Not giving a refund of cancellation of flight by airlines. Despite airlines saying collect the whole refund from the agency. Firstly they did not send any ticket for my booking from Shymkent to Delhi and when the flight has been cancelled they ...
Apr 18, 2019 by Hiteshi Sharma
Goibibo - No response on my flights Closed
Goibibo website is modified suitably to give no response on Jet bookings. I have booked Jet flight from Mumbai to Singapore but all modes of communication from Goibigo website is blocked. Phone lines always state that they have huge traffic hen...
Apr 18, 2019 by Praveen Agarwal
Goibibo - Refund is not given for cancelled transaction Closed
I booked train tickets from Goibibo which gets cancelled and the money is deducted. They are sending me emails from weeks saying the refund is done but I haven't got single money from them. Also, they haven't provided me with the ARN ref number...
Apr 16, 2019 by Abhinav sharma
Goibibo - My amount is not refunded yet Open
My amount is not yet refunded ** days has been passed still my issue is not solved. When I asked kindly let me know the process how far it gone when my amount will refund to my account. They said money has been initiated. Kindly please help me ...
Apr 16, 2019 by Dipti dhara
Goibibo - Fraud booking of hotel Open
I booked hotel Shivam Howrah through Goibibo and paid online. But when I reached there at night ** pm on **th April **** the hotel management denied the booking and informed that they had no agreement with Goibibo anymore. They demanded extra m...
Apr 15, 2019 by Siba charan jethy
Goibibo - Refund not given despite payment of ticket Open
I try to book my ticket via Goibibo around one month back. Despite payment, they showed in their chatbox payment not received and didn't send any ticket. Somehow I managed to get my ticket from airlines and now when the flight have been cancell...
Apr 12, 2019 by Hiteshi Sharma
Goibibo - Refund not given Open
I booked a ticket from Goibibo online. I made the payment and the payment was successfully deducted from my account. The ticket was supposed to confirm in ** mins which didn't happen instead it has been ** hours or more the ticket was visible i...
Apr 12, 2019 by Huzefa Taher
Goibibo - Cancelled my return ticket Open
I booked * round trip ticket from Delhi to Singapore (Jet Airways) using Goibibo and total I paid *****. I got confirmed ticket for the same attached is proof from Goibibo side. But just some days before to upward journey they cancelled my retu...
Apr 11, 2019 by Udit Raj Ahuja
Goibibo - Provide worst services at the risk of customers life Open
Bus booking was made on Goibibo from Surat to Rajkot. After facing difficulties in breathing due to false smell and utter dirt in the bus seat provided to me, called Goibibo customer support to get me the money back. They asked me to share the ...
Apr 08, 2019 by Parth B Popat
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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