File a Complaint against Goibibo
Case Details
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Goibibo?
If you are not satisfied with Goibibo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Goibibo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Goibibo
But before filing a complaint, you should
a. Contact the customer support of Goibibo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Goibibo - PAID AMOUNT FOR HOTEL BOOKING BUT NOT RECEIVED CONFIRMATION Closed
On ** oct'**, I booked * rooms in Hotel shevaroys, Yercaud for * persons through goibibo. I selected rooms and paid Rs. **** by debit card of Axis Bank, Rasipuram Branch, Tamilnadu. But I have not received any confirmation from goibibo. checked...
Oct 18, 2022 by SURENDRAN. EN
Goibibo - Refund not credit Closed
Dear sir Train ticket booking failed on ** September. i have paid successful transaction of Rs. *** through upi. Transaction I'd UPI/DR/************/HDFC/goibiboupi/ Payment ***.** **-**-**** UPI/DR/* But refund is not recived...
Oct 16, 2022 by Sachin Kumar
Goibibo - GOIBIBO HOTEL CHECKIN DENIED Open
Hotel neelkanth bliss denied checkin. Confirmed by GOIBIBO. No alternate provided till date . Complaint raised on ** Oct ****. Multiple calls and emails with no action. Booked ** days in advance at approx *k per night and gobibo offering h...
Oct 13, 2022 by Anurag singhal
Goibibo - AC was not working during entire Journey Open
I have Booked ticket from Jaisalmer to Ahmedabad AC bus of Thar Travels from Goibibo Website with Invoice No G**BS**I******** dated **/**/**** and Booking ID G**BS**I********, In start of Journey AC was not working , we asked Driver to Star...
Oct 10, 2022 by Ajay Shukla
Booked ticket in goibibo for.kkaveri travels and the bus got cancelled. Despite reaching out to goibibo the request got closed with out any solution. I need my refund back since I never travelled as the bot got cancelled and operator asking to ...
Sep 30, 2022 by Karteek P
Goibibo - Fake facilities available mentioned in App Open
Complainant Details: Name : Gokul Raj Registered number: ********** Booking ID : HTLDNAQ*G**UYUKX I booked room at Blue stone and the facilities mentioned in the goibibo app is nothing available at the hotel and the room provided was ver...
Sep 13, 2022 by Gokul raj
Goibibo - Hotel booking money not yet refund Closed
On ** augst i cancel my hotel booking and goibibo promise to refund my full amount within ** aug **** but i didn't get refund I also share the bank statment but they didn't resolve only they are doing timepass...
Sep 07, 2022 by ASHISH SATISH KUPEKAR
Goibibo - Train ticket cancelled Open
I have booked a first class ticket using goibibo app since i have a small kid my wife cannot manage him on genral coach but untill *:** ticket showed as WL AND ATTLAST MOMENT CHART PREPARED ONLY WITH MY WIFE NAME WHERE THE HELL ILL LEAVE THEM A...
Aug 17, 2022 by Jothish kumar
Goibibo - Refund not given Closed
I am Yagvinder Kumar Mamoria, one of your users of Goibibo who had booked an air ticket with Booking ID: GOFLIAND***E*********** via Thai Airways International Airline for Tokyo ( Round trip-Delhi-Bangkok-Tokyo (Narita)-Bangkok-Delhi) in year ...
Aug 06, 2022 by Yagvinder
Goibibo - goibibo customer toll free helpline number Open
Goibibo toll free Helpline number-****-**-**** queries Goibibo toll free Helpline number-****-**-**** queries Goibibo toll free Helpline number-****-**-**** queries...
Jul 29, 2022 by Manish Kumar
Goibibo - Refund not receive Open
Even after ** days my refund was not transferred to my bank account ...
Jul 27, 2022 by Preejoy Islary
Goibibo - Refund not received Closed
My flight was booked on **may, and the flight was cancelled by the company itself, its been *months from the date of cancellation and i haven't received my refund yet. and all the customer care number are invalid. I need my money to be refunded...
Jul 19, 2022 by HEERA
Goibibo - Not getting Refund for Hotel Cancellation Closed
I recently booked two room in two different hotels but for some reason i have cancelled both.The Customer support says that I'll get my refund of both cancellation shortly but its been half a month i didn't get any.I weote many mails but didn'...
Jul 11, 2022 by Raghuvinder
I stay in a hotel named diplomat inn in delhi on *th june **** i paid for breakfast and dinner but didn't got the service there the host denied there and then and he told me to get a refund from goibibo because it was Booked via goibibo and now...
Jul 02, 2022 by Sonali Singh
Goibibo - Refund Closed
Sir Mai goibigo se ticket book Kiya par cancel Ho Gaya par refund nahi kiya...wo bhi 2times...
Jun 15, 2022 by Vamshi Krishna
Goibibo - Hotel Denied Checkin Open
I've booked a hotel named OYO ***** Exotic Stay *BHK via goibibo and paid Rs.*** for it. I reched hotel at **.P.M but hotel denied checkin by saying that they didn't receive any booking from goibibo. I've contacted goibibo several times and sta...
Jun 03, 2022 by Chandra Prakash
I had to cancel a hotel booking due to some change in dates. As per instructions I had canceled it before date and I was supposed to get full refund worth of ₹*****/- I haven’t got my refund yet and haven’t got any response from them....
Jun 03, 2022 by SARJU SEKH
Goibibo - Refund but received Open
Please note that even though IRCTC has refunded Goibibo account with Rs. ****, against TDR filed for PNR no. **********, I am yet to get the same reflected in my account. The UTR number from IRCTC to Goibibo bank account is ***************....
Jun 01, 2022 by Hirakjyoti Chakraborty
Goibibo - Refund not Received even after 1 month of follow ups Open
I Booked a hotel room from GoIbibo on **th Apr **** for **th Apr **** and Cancelled the room on **th Apr. While booking the room I made a payment of Rs **** from UPI and *** Goibibo cashback. After Cancellation *** Goibibo cashback was receive...
May 29, 2022 by Gurpreet Singh
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Questions about Goibibo
Ask questions about Goibibo and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Goibibo?
0124 628 0407
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo office address?
Goibibo Web Private Limited, 4th Floor, Pearl Towers, Plot No 51, Sector 32, Gurgaon, Haryana – 122002
What is Goibibo customer care email?
travel@goibibo.com
Where to find Goibibo discount coupons?
Who is the Owner / CEO of Goibibo?
Rajesh Magow is the Group Chief Executive Officer. Rajesh is a believer of India's digital opportunity and a backer of many young Indian tech companies that are raring to make their mark.
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