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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Go Ibibio?
If you are not satisfied with Go Ibibio, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Go Ibibio and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Go Ibibio
But before filing a complaint, you should
a. Contact the customer support of Go Ibibio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Go Ibibio - Refund not processed but app shows processed Closed
My flight from Mumbai to Chennai was booked before lockdown and flight was cancelled by the airline during May **** so refund was highligted in December **** and mentioned the amount will be reflected in account before ** Dec **** but till toda...
Feb 20, 2021 by mohanraj pandurangan
Go Ibibio - Refund from goibibo Open
I booked a flight on **th of July from hyd to sxr but it got cancelled, then I rescheduled it to **th july and now also it got cancelled. I requested for a refund bit the airlines are saying it would take them approximately ** days to process t...
Jul 26, 2020 by Abrar Rashid
Go Ibibio - Airline tickets refund Open
I had booked GoAir flight tickets from go ibibo from Jaipur to Ahmedabad for *th July **** for my wife and infant son. But the airlines cancelled the flights leaving them stranded so I had to rebook tickets through other airlines. At first go i...
Jul 26, 2020 by Lalit Kumar
Go Ibibio - Not Received the Refund Open
We have booked a hotel in Jaipur- Rajasthan from **th March **** to **th March **** through goibibo site. but due to Pandemic COVID -**. We stayed only one night at the hotel.check in on ** march **** & hotel forcefully checkout on ** March ...
Jun 03, 2020 by Naresh Rana
Go Ibibio - Credit Shell utilisation problem Open
I had booked multiple air tickets through Go Ibibo but got cancelled due to COVID ** situation however they mentioned that there is credit shell available future bookings. I tried to utilise the same but couldn't succeed. I have been trying for...
May 29, 2020 by Nabajyoti Kaushik
Go Ibibio - Financial Loss and harassment Closed
Dear Team, Taxi hired for dharmshala - Dalhousie Booking id: CARPAFCZRVVZVBU This is very unfortunate that I am writing against such a big travel company but it is fact that your company is not a customer centric and Failed to un...
Jul 14, 2019 by Ankit Bansal
Go Ibibio - Hotel booking id HTLKQGKHL2 Open
I have done hotel booking from the AAP for **th June but the voucher payment receipt showing ** June one day before the date of my booking I have initiated the payment also of rupees **** but when contacted they don't have any costomer support...
Jun 19, 2019 by Kumar zeenat
Go Ibibio - Goibibo Not Refunding Money Closed
I had to cancel my tickets with Indigo because the flights were rescheduled. However, I tried calling the customer support of Go Ibibo as the status of tickets was yet not canceled. But they have an automated machine that talks to you and no c...
Jun 06, 2019 by Pooja Srivastava
Go Ibibio - Hotel booking issues Open
our booking at the hotel was on *th jan till **thjan**,upon arrival at the hotel we showed our booking number at the reception but our booking was not recieved by the hotel from goibibo as said by the reception staff, so we paid ***dhms as the ...
Jan 13, 2019 by Akeel Ahmed Fatiwala
Go Ibibio - Didn't received the cashback Closed
I have booked a flight and there is a offer on PayPal payment but I didn't received the cash back My mail is :- namanjn***@gmail.com...
Dec 07, 2018 by Naman Jain
Go Ibibio - Wrong ticket booked Open
On **-**-** searched flight ticket on Go Ibibo from Varanasi to Bengaluru of **-**-**. I have selected and booked two tickets * times means * tickets. Two tickets booked of **-**-** but two tickets booked of **-**-** instead of **-**-**. I have...
Nov 20, 2018 by UMAIR AHMAD
i had to book another hotel,since they didn't allow me and my friend to enter the room together.oyo is not taking responsibility of the loss and rude behaviour of therir employees....
Aug 06, 2018 by Prahlad sharma
Go Ibibio - Refund not Given Closed
I booked my ticket on this website from Srinagar to Lucknow at Go Ibibo on *nd July ****. It was not booked and an amount of Rs *****/- was deducted from my bank account. Initially I was told that I would receive the refund in * days. After * d...
Jul 25, 2018 by ASHESH KISHORE BHATTACHARYA
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