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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Giftstomumbaicity first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Giftstomumbaicity - Fraudulent transaction via Paytm Open
We had booked a Brut champagne gift hamper for a friend's first wedding anniversary on *th September. We paid the executive Mr. Rahul Jain the amount through paytm. I also have a chat history where he confirmed that the hamper will be delivered...
Sep 18, 2018 by Harshs Bharda
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