File a Complaint against Gati Kwe
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Gati Kwe first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Gati Kwe - Package Damaged Closed
Hi, this is manish. I have booked a honda scooty through gati on ** Jul ** at Visakhapatnam and sent it to my wife in mangalore and when she received it on ** Jul ** it was damaged. The brake was broken and the tail lamp was also broken. I am s...
Aug 04, 2021 by Manish Kumar Choudhary
On **th April **** i had booked Gati Kwe to pack and transport all my household items from Bangalore to Siliguri. The Gati Team (which i may add included very young boys less then ** years old) came and packed everything and loaded my items on ...
Jul 28, 2021 by Stefan Erasmus
Gati Kwe - Bike is in damage condition Closed
My docket number is *********. When I got delivery it was in damaged condition. Handle is bent. Stand is bent. Brakelever damaged. And major scratches happened. Number plate also broken. They are not resolving my problem. They are telling u do ...
Jul 25, 2021 by Ashutosh mishra
Gati Kwe - Gati courier pick up problem Closed
Gati courier nearby centre to my location is at dwarka more Delhi. They just keep on giving excuses for pickup and my courier is picked up after * days every time . The don't bring there car to pickup total *** kg of ** parcel . They send scoot...
Jul 19, 2021 by JITIN DATTA
Gati Kwe - Claim Settlement for damage shipment Closed
Dear Sir, I had booked a shipment from Trivandrum to delhi vide docket number ********* Dated ** Nov ****. Which was delivered to me at Delhi on ** Oct ** in damage condition.. The shipment was insured worth Rs *****/- by Gati itself.. All the ...
Dec 31, 2020 by RAKESH JANI
Gati Kwe - Package not delivered Open
I booked * parcels from Delhi to Ranchi on **.**.****. Assured delivery date was on **.**.**** but one package has not been delivered yet. It has been misplaced or lost I don't know but I filed complaint on **.**.**** and since then I contacted...
Dec 05, 2020 by Deepak Kumar
Gati Kwe - Parcel not delivered Open
I transported my * parcel from trivandrum to jamshedpur from * june . It was supposed to reach its destination On **th june **** . But there no updates of my parcel after reaching jamshedpur on **th June . I called custumer care and visted the...
Jun 21, 2020 by Manish kumar
Gati Kwe - Package not being delivered Closed
My docket number is *********. My parcel was booked on *st June **** and was supposed to be delivered on *rd June ****. Every time I am calling them , they are saying that the item would be delivered by evning or next morning and so on. Since ...
Jun 08, 2020 by Mithun Banerjee
Gati Kwe - Package not delivered Closed
My docket no : *********. Delivery from Hyderabad (teleangana) to Vadodara (Gujarat) Delivery arnd **-** feb **** Out of totoal of * bags(* box and * bag) They have only delivered me *box ...* bag is still missing. This is also written on t...
Mar 05, 2020 by Digantdeep Sharma
Gati Kwe - Intercity Shipment Damaged Closed
Gati’s people mishandled my boxes shipped from Bangalore to Hyderabad and shattered several glass jars in the box I had mentioned contains kitchen items. I had individually wrapped each jar in bubble wrap and it would take some spectacularly ...
Dec 02, 2019 by Marsha S
Gati Kwe - Package delivered severely damaged Open
Hello, I made a courier through GATI KWE from Mumbai to Himachal Pradesh. The pickup was scheduled on *th October by Lord's International Packers and Movers and the goods reached its destination severely damaged on the **th October. I di...
Oct 15, 2019 by Nidhi
Gati Kwe - Package not delivered Open
Delivery of activa scooter is delayed by * days now even after it has reached my city. Complaining and waiting daily, talked to them over phone, chat and e-mail. False assurances given daily, no action is taken....
Aug 27, 2019 by Parshvam Jain
Gati Kwe - Partially delivered product Open
We booked two packages into * docket via Gati to be transferred from Noida to Pune. Assured delivery date - **th July ****, on which of course we didn't receive our packages. However on **th July, we received only * package and for the other, t...
Jul 25, 2019 by Siddhant Mishra
Gati Kwe - Damaged product received Closed
I have lodged this complaint with Gati on March * about receipt of broken table. My docket number is *********. I have submitted all necessary documents asked by them including cancelled cheque. They agreed to pay claim amount of Rs****. Now...
Jun 26, 2019 by Soma Goswami
Gati Kwe - Partially Delivered Docket Open
Dear Sir, Here are the details of my shipment, which was partially delivered to me on *-**-**. Now it has been more than * months, a handful of paperwork on my end and almost ** emails/ phone calls with the Customer Care executive. Till date ...
Jun 22, 2019 by Sandeep Kumar
Gati Kwe - Damaged shipment got Open
This is regarding the damage and loss of my goods (docket no. *********) in the hands of Gati Courier Services. I hired them on *th March **** to send two hardwood boxes (not plywood) and a wooden temple from Karimganj, Assam to Pune, Maharasht...
May 20, 2019 by Mahua Chakrabarthy
Gati Kwe - Package not delivered Open
I had booked a shipment of return product from Gati Kwe on ** April and assured delivery date was ** April. The parcel reached in destination city on ** April but from then * days passed and nothing is happening. I contacted customer care and t...
Apr 22, 2019 by Deepak Kumar
Gati Kwe - Missing Product Open
On **th June ****, the delivery for * carton boxes, * guitar and * bike was booked from Bangalore with the third party transport company named Sun City Relocations Packers and Movers. They assigned Gati Kwe for the responsible delivery. The con...
Aug 13, 2018 by Pritam Mistry
Gati Kwe - Package not delivered Open
dear sir/ma'am, i ordered a product from paytm mall. kindly note the order details-Order No. **********, ordered on ** June **** **:** pm. on paytm mall tracking details showing that the product is out for delivery on **-june-****. today i...
Jun 30, 2018 by ravi siddharth
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