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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Franke Faber?
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4. Get refund / replacement / damages from Franke Faber
But before filing a complaint, you should
a. Contact the customer support of Franke Faber first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Franke Faber - Shoddy installation of kitchen chimney hood Open
Shody Installation for model no: B**YBFTRH*, serial no: T************ : Dear concerned, Incomplete installation done by Faber technician Paltu Malakar (**********) on dated **th Oct **** for kitchen chimney ( model no: B**YBFTRH*) bearing...
Nov 02, 2021 by Mark Richard
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