File a Complaint against Foodpanda
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How to resolve Foodpanda complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Foodpanda?
If you are not satisfied with Foodpanda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Foodpanda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Foodpanda
But before filing a complaint, you should
a. Contact the customer support of Foodpanda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Foodpanda - Food delivered late and wrong food delivered Closed
I ordered chicken sandwich from foodpanda..it was promised that the food will be delivered in ** min but it took ** min for the delivery after a number of calls...Then when I opened the parcel,it was a wrong order...it was a veg sandwich.. My *...
May 27, 2018 by Nikhil Agarwal
Foodpanda - Package not delivered Open
I didn't get my order.. No call no notification...from last * hours I am waiting. I did online payment. No one updating me... No customer care services. They were saying we will contact you within ** minutes. ...
May 10, 2018 by Jayant
Foodpanda - Accepting order while the restaurant was closed Open
i placed an order from foodpanda and they accepted the order even though the restaurant was closed and they took the payment as well....
Apr 27, 2018 by atif hussain
Foodpanda - Food not delivered on time Closed
From last *times,I am getting late delivery.. Though I chat with customer care person s and tell tell the issue is repeated, so action taken.. Eevrytimy its delivered **-**mins late. *times I had to order from another restaurant as it was alrea...
Apr 06, 2018 by Ria Dey
Foodpanda - Half Order Recieved Half Not Closed
I ordered * kfc zinger meal and * pcs hot and crispy but they delivered just * pcs hot n cispy and * zinger meal and i said i didnt recieve the order they said they will deliver me asap my break was over and they keep calling for my address and...
Mar 03, 2018 by Jatin Khurana
Foodpanda - Food not delivered also kept me waiting 1 and half hour Open
They kept me waiting for *.* hr, then food not delivered, I contacted their chat service they are not helping me. All formal msg are coming, thank you, sry for inconvenience, when I talk about refund they keep asking what is your query ...
Feb 09, 2018 by Laxmikant Mane
Foodpanda - Not refunding the extra payment Closed
I had ordered food from this site online on **rd december. The site was saying payment failure but my account was debited for three times. I neither got my ordered food nor the deducted amount it's * days late now also they are saying to wait f...
Jan 02, 2017 by Chandrarekha
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Questions about Foodpanda
Ask questions about Foodpanda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Foodpanda?
What is Foodpanda office address?
82A, Sector 18, Gurugram, Haryana 122015
What is Foodpanda customer care email?
Where to find Foodpanda discount coupons?
Who is the Owner / CEO of Foodpanda?
Ralf Wenzel
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