File a Complaint against Foodpanda
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Foodpanda
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How to resolve Foodpanda complaints online
If you want to complain about a problem that relates to Foodpanda, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Foodpanda?
If you are not satisfied with Foodpanda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Foodpanda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Foodpanda
But before filing a complaint, you should
a. Contact the customer support of Foodpanda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Foodpanda
Find the contact details of Foodpanda to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
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Social Network
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Business Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Foodpanda - Package not delivered Open
On **th September I ordered egg white sandwich at *:**Pm and when I contacted the restaurant they said the order was ready by *:** and the rider was not there at the restaurant also I was not provided the number of the rider. Around ** pm I ...
Sep 23, 2018 by Geeta Bajaj
Foodpanda - Food not delivered / refund not initiated Open
: I have ordered food from KFC via foodpanda app. Due to some unavoidable circumstances KFC rejected my order but payment of Rs. *** have already been paid through Phone pe. But Foodpanda have cheated me. Neither they informed me cancellation s...
Sep 23, 2018 by Dibyendu saha
Foodpanda - Food delivery not done Open
I ordered food via foodpanda app on **nd September at *:** PM. Restaurant accepted my order and started preparing the food by *:** PM. Estimated delivery time was within ** minutes after placing order. Restaurant confirmed to Foodpanda and all...
Sep 22, 2018 by Sasi kumar
Foodpanda - Amount Not Refunded Open
Two orders were p[laced and money was deducted. But foodpanda cancelled both the orders and did not refund my money yet. Order Ids were: u*vc-il** u*vc-s*qf...
Sep 22, 2018 by Dipak Singh
Foodpanda - Order cancelled and money not refunded Closed
I ordered food from this app foodpanda on ** september. Till two hours the order was being prepared. At * am they said order has been cancelled and now they are completely ignoring my emails. They are not refunding my money. It is is not a matt...
Sep 21, 2018 by Poorva
Foodpanda - Customer care wont reply back Open
Ordered biryani and fish from foodpanda app at around * pm and didn't get the food at all. Had a chat with agents who sent the same automated replies again and again.. till *pm I was told that the order will be delivered but all of a sudden I ...
Sep 20, 2018 by Rakshit bhat
Foodpanda - My refund was not added in my account Closed
I ordered from foodpanda on ** Sep ****. Two orders have been canceled worth inr ** and inr ** and one order said to be delivered and I have not received order worth Iinr **. I want my refund and their customer support is not replying...
Sep 20, 2018 by Prateek Gupta
Foodpanda - Orderd from Food Panda not delivered Closed
i had placed an order via mobile app around *.** pm and my order id is #a***-j*g*. i had waited for more than *.*hrs but I dint not received any update for my order. It just shows that the "chef at work", and then after waiting till *.** pm ...
Sep 20, 2018 by Santosh p Yadav
Foodpanda - Money deducted, Order cancelled and Refund not made. Open
money was deducted from my account and the order was subsequently cancelled. However, my refund was not made....
Sep 18, 2018 by Sagarika Saroj Kundu
Foodpanda - Order not delivered and refund not being initiated Closed
foodpanda airoli ****** I ordered food from foodpanda order number u*oi-naty, the food was not delivered. I called the number to track it was not answered , i called *-* times on **********. In the app there is a support chatbox, no one repl...
Sep 18, 2018 by rohan
Foodpanda - Not delivered order and delivery guy scames it Closed
Hasn't delivered my order, delivery guy scammed, foodpanda customer care doesn't work ...
Sep 17, 2018 by Nagineni Sandeep
Foodpanda - Food not delivered Closed
The rider who was carrying the food informed me that it fell midway so I tried contacting the support for my refund or new food . The chat support didnot replied for **minutes and after that within seconds they replied and closed the chat sessi...
Sep 17, 2018 by Geetika Varshney
Foodpanda - My order from foodpanda not delivered to me Open
This is to inform you that yesterday I ordered my food item from chak de india punjabi restaurant my order code is x*dc-*k**. Till yet I didn’t got my order. I mailed foodpanda thrice but they didn’t reply me.Please find the attached scree...
Sep 12, 2018 by Nitin Latwal
Foodpanda - Not delivered Closed
I orederd templets of rs.* but i didnt get my order and in App showing that order is delivered....
Sep 09, 2018 by Mohammed shour
Foodpanda - Food not delivered Open
** sept **** : i ordered a meal sum of total ₹*** at **.** pm, and made a payment via online. (Order id: y*uj-sjwv) it was showing that it will deliver in aboit ** mins. But the thing was that after ** mins its still showing the food is prep...
Sep 08, 2018 by Vivek kimar nath shah
Foodpanda - Package not delivered Open
Till now I don't receive my food and my coupon...
Sep 06, 2018 by Nirmal Kumar
Foodpanda - Food not delivered keep me waiting untill i contacted them Closed
I had ordered an food from foodPanda on **th of aug around **:**am and i was waiting for order to be delivered and later on after waiting for almost *-*:**hours i got an pop up that food is been picked up and then an call from delivery guy name...
Aug 17, 2018 by Deven Parab
Foodpanda - Refund not given Closed
I have ordered food though foodpanda after payment the restaurant called me and told me they are not having delivery to my place and they cancelled it but foodpanda doesn't respond to my issue I didn't got any refund money at least I didn't got...
Aug 05, 2018 by Teja smaty
Foodpanda - Money not refunded Open
I had placed an order with good panda on ** jul. Order No is w*cf-*i*q. The order was cancelled by food panda as the delivery boy had met an accident. I was told that refund will be made with in * hrs. However no refund has been made till date...
Jul 25, 2018 by Bhartendu Sati
Foodpanda - FoodPanda fails to deliver food in committed time Open
I ordered food via foodpanda app on **th July **** at *.** PM. Restaurant accepted my order and started preparing the food by *.** PM. Estimated delivery time was within ** minutes after placing order. Restaurant confirmed to Foodpanda at *.** ...
Jul 14, 2018 by Mayank Goel
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Questions about Foodpanda
Ask questions about Foodpanda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Foodpanda?
What is Foodpanda office address?
82A, Sector 18, Gurugram, Haryana 122015
What is Foodpanda customer care email?
Where to find Foodpanda discount coupons?
Who is the Owner / CEO of Foodpanda?
Ralf Wenzel
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