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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Foodpanda?
If you are not satisfied with Foodpanda, file a complaint now:
1. Go to "File a Complaint" form
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But before filing a complaint, you should
a. Contact the customer support of Foodpanda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Foodpanda - Food panda delivered me chicken when I ordered veg biryani Open
Hi I am a Brahmin person who is a pure vegetarian and food panda delivered me chicken biryani today and I ate it. It broke my sacred emotional aspects and I am very annoyed moreover no one is replying in customer care chat...
Oct 02, 2018 by Prajwal Tiwari
Foodpanda - Order didn't delivered. And the refund I didn't get. Closed
This is third time from FoodPanda that the support didn't showing interest. And they didnt have any customer support phone number. I didn't get my refund my two orders because of order cancelled by the restaurant. And the third one is order del...
Oct 01, 2018 by Syed Amanullah
Foodpanda - Not de Open
Not deliver they take my money and food panda scamed me two times i order food on *:**pm on **september they deliver the food at *pm at night which is not deliver to me...
Oct 01, 2018 by Rohan
Foodpanda - Food not delivered & they took money Closed
kind attn: foodpanda customer care . we are facing worst service & bad experience from you. we want refund for the order which was not delivered ( subway order ) & also previous order where the wrong food was delivered. every time...
Sep 29, 2018 by HARSHIT PAREKH
Foodpanda - Food Package not deliveres Closed
On **-**-****, I ordered food from Mirch restaurant bangalore through foodpanda mobile application. Order was also confirmed by the customer. ** mins after the confirmation, i got a message that order is declined and refund will be initiated. E...
Sep 29, 2018 by Sachin Shetty
Foodpanda - Food package not delivered Open
Hi, I've ordered biryani from spicy restaurant,krishna nagar Hyderabad, through food panda with coupon break** on **/**/****. I paid amount through paytm as attached but my order hasn't delivered to me but it is showing delivered after few sec...
Sep 29, 2018 by Dantla Lokesh Reddy
Foodpanda - Need Refund from Foodpanda Open
I have paid online. Ordee get confirmed after several hours showing chef is preparing. Not received my order tried to contact support but no response. When wake up in morning open app then order showing delivered. This is completely customer ha...
Sep 29, 2018 by Manvendra Singh Manohar
Foodpanda - Order not delivered Open
Hi, This is to inform you that today i ordered my food item from Da Pizza Corner, Madangiri, New Delhi my order code is u*el-shxy. Till yet I didn’t got my order. Even i had a word with Da pizza corner they are saying Nobody is coming to p...
Sep 28, 2018 by Nitin Latwal
Foodpanda - Money not refunded Closed
I ordered from a restaurant 'Food * GO' through foodpanda on ** Sep ****. An amount of INR *** was deducted from my paytm account to pay for the order. However, the order was declined by the restaurant. I received an sms as well as a mail from ...
Sep 28, 2018 by Aparna Chatterji
Foodpanda - Refund of money Closed
Order was cancelled on **th August **** and still refund not made. It's been more than a month. order m*sz-wojb ...
Sep 28, 2018 by PV Archana
Foodpanda - Refund Open
I had order Frozen Bottle for ₹ ***.** on Aug ** **** at *:** pm my order code is : y*kl-a*** but due to some payment problem I canceled that order and it’s ** day and still I haven’t received my refund and when I chat online with yours...
Sep 27, 2018 by Raj
On **th august ****.i join foodpanda as a rider and they will said that they will pay ***** rs every week.you have to only login ** hours in a days.i login everyday more than ** hrs in a days.but i didn't get a single week ***** rs and they was...
Sep 27, 2018 by Raj Ahmed
Foodpanda - Food not delivered Open
The app promises the delivery and the delivery executive made me wait for *hrs to deliver the food stating that his bike had broken down and would keep insisting that I would get the delivery within ** mins every time I called him. I understand...
Sep 26, 2018 by Gaurav Raichandani
Foodpanda - Foodpanda did not refund any money Closed
I did not receive my order ...no one is giving any response ... neither in live chat nor in customer care call......
Sep 26, 2018 by Sudeshna Hazra
Foodpanda - Food not delivered Closed
Foodpanda had a offer under which I had ordered a classic strawberry shake from FLRT (Fort) bearing order id b*ng-t*pa. The cheaters said they had delivered the food without actually delivering. I have the call recordings from the delivery guy ...
Sep 26, 2018 by Pinakee Mishra
Foodpanda - Cheated with Coupon & Vouchers of Foodpanda Open
Foodpanda is a big company and player in the Online Food Ordering Business but Actually they are Cheaters. I ordered food from foodpanda(Cheater & Fraud) on ** September. They did not accepted my order and order get cancelled so I ordered it Ag...
Sep 26, 2018 by ANCHAL SINGH
Foodpanda - Food not delivered Open
Ordered food at chai point using food panda. Made an online payment. Order got confirmed within one minute of placing and even after *.*hrs shows no sign of delivery. Food is still at the restaurant, waited and stalled plans so that I can conta...
Sep 25, 2018 by Vaishali Sharma
Foodpanda - Delivery canceled Open
Order canceled back to back for two times after receiving the money and they are responding for customer support also...
Sep 25, 2018 by Akarsh H R
Foodpanda - Refund not given Closed
I ordered food through Foodpand on **/**/**** for Rs **. The order was cancelled by foodpanda and I was scheduled tp be refunded within *-*days because I paid directly through online banking. But I was not refunded. I again ordered on **/**/*...
Sep 24, 2018 by Abhishek Malakar
Foodpanda - Confirmed order not delivered Open
Please find attached my order confirmed by foodpanda. My order wasn't delivered even after wait of more than * hrs as against foodpanda's promise of ** minutes. The chat execs cut the chat abruptly. My loss of face as my guests had to leave ...
Sep 24, 2018 by Dillip k
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Questions about Foodpanda
Ask questions about Foodpanda and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Foodpanda?
What is Foodpanda office address?
82A, Sector 18, Gurugram, Haryana 122015
What is Foodpanda customer care email?
Where to find Foodpanda discount coupons?
Who is the Owner / CEO of Foodpanda?
Ralf Wenzel
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