File a Complaint against Foodpanda
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Foodpanda
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How to resolve Foodpanda complaints online
If you want to complain about a problem that relates to Foodpanda, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Foodpanda?
If you are not satisfied with Foodpanda, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Foodpanda and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Foodpanda
But before filing a complaint, you should
a. Contact the customer support of Foodpanda first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Foodpanda
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Legal Network
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Foodpanda - Food quality bad Open
Maine foodpanda se * Feb **** ko cake order kiya Tha usme smell as rahi thi bahut bad quality ka food Tha Maine chat support PE unse long time Tak chat ki fir bhi koi solution nhi hua so bol rahe Hai ki next bar nhi hoga yeh bilkul galat Hai mu...
Feb 11, 2019 by Kamlesh Singh bhati
Foodpanda - Instructions are not followed Open
Whenven I order from any food ordering website I always give instructions that not to put onions and tomatoes in burger etc. But whenever I order from foodpanda special instructions given not to put onions and tomato to burger. But when order g...
Jan 20, 2019 by Parteek
Foodpanda - My food was not delivered Open
I ordered my food on foodpanda The order got confirmed I waited for * hours and called the restaurant The restaurant said my order was picked up when I called the delivery guy he said wrong number and blocked my number The delivery guys n...
Dec 31, 2018 by Adishesh G M
Foodpanda - Payment not received Closed
Payments which were to be credited to my account were credited in some other account which never belonged to me and now foodpanda is not refunding it to me after so many emails and telephonic conversations....
Dec 28, 2018 by Harish
Foodpanda - Money not refunded Open
I had ordered from food panda, but they cancelled my order, but the money was already paid online. Got a sms saying the money is refunded. But its not yet Refunded in my bank. The order id - x*qg-*g*qIf and they said if i didnt not received i...
Dec 14, 2018 by Hasla
Foodpanda - Last 2 Orders cancelled after 1 hour of waiting Open
My last * orders were cancelled after me waiting for more than * hour. On both the situations it was hell of service. I was not informed, in fact i had to ask the status of order time to time. support guy seems to be of no use Attaching the...
Dec 03, 2018 by Parthiv Ramnikbhai Patel
Foodpanda - Foodpanda cancelling paid orders after one hour of confirmation from restaurant Closed
Already paid orders are being cancelled after one or two hours of order confirmation received from restaurant. The chat support gives generic explanations that due to non availability of delivery guy or technical glitch. But when no delivery e...
Nov 14, 2018 by Rigzin Shashni
Foodpanda - Package not delivered. No timely response Closed
I had ordered my dinner on foodpanda at *:** pm. Payment was done online. Before ordering, restaurant delivery time was showing ** mins. I kept waited till * hr. Then I tried to reach out to foodpanda. I realised that they dont have any custome...
Nov 01, 2018 by Ghanshyam Soni
Foodpanda - Food not delivered Open
I ordered food from food panda and this was the fourth time I suffered an ordeal since they cancelled my order after one hour approx waiting for one or more reasons.They refund me the amt since it was already paid online within *-* days and the...
Oct 31, 2018 by Pooja Nathani
Foodpanda - Refund issue Closed
I have ordered food with food panda on */**/**** and they have not delivered it to me that day. And next day i was checking my orders list it was showing delivered when i checked it with them they said we will cancel your order on */**/****. Fr...
Oct 31, 2018 by ANUBHAV TANDON
Foodpanda - Order not delivered but shows delivered Closed
Hi I have ordered on foodpanada on *rd Oct ****, but food not delivered my order. it showing Delivered. deducted money but Still i have not received my refund, it is more than a month. Customer care people not replied properly in chats . or...
Oct 30, 2018 by VIGNESH K
Foodpanda - Foodpanda - Order not confirmed not refunded my money Closed
Hi I have ordered on Faasos on **th Sep ****, but restaurant not confirmed my order. deducted money but Still i have not received my refund, sep ** deducted, it is more than a month. Customer care people not replied properly in chats . ord...
Oct 30, 2018 by VIGNESH K
Foodpanda - Not getting my number verified , when I have offer & coupon available . Closed
I was trying for one hour & not a single number of mine got verified . They have offer & vouchers , may be that's why . It's a shame Foodpanda ....
Oct 27, 2018 by Rahul Samantaray
Foodpanda - Foodpanda not refunding money Closed
I have ordered from foodpanda on ** SEP ****, somehow the order got cancelled and the company did not intimate me about it and after * hour I myself got in touch with the vendor and they told me that the order was cancelled. The order was made...
Oct 26, 2018 by Vishal sartan
Foodpanda - Account barred stating improper reasons Closed
Account was blocked form using any offers stating Misuse of account. I asked to prove the same and there was no response even from grievance cell. I had made only three orders and they say i misused. They are not even proving what is the misue...
Oct 26, 2018 by Shanmukha rao g
Foodpanda - Foodpanda not delivering my food Open
Have placed my order over an hour back. Still the food is being prepared. Nobody to contact. Have already deducted my money...
Oct 22, 2018 by Ajinkya Bhasme
Foodpanda - Refund not received even after a month Open
Harassing me since month but not refunding the amount ....
Oct 22, 2018 by Abhilash Chatterjee
Foodpanda - They canceled my order Open
They canceled my * order. If they have problems they have to stop accepting the order. The customer service is too much disgusting. Please help me out with the same. Thanks ...
Oct 22, 2018 by Zishan
Foodpanda - Rude staff Closed
Foodpanda is good delivery service but unfortunately one of your customer service name LELA was being so rude. Im one of your vendor but sadly im not got a good cooperation from her. Not polite and answering with rude tone of voice. That how i ...
Oct 22, 2018 by Ida
Foodpanda - Amount deducted from account but food not delivered Open
I have ordered a food from foodpanda and they have cancelled the order but till now i have not received my amount everytime they give me fake commitment that i will get the amount within **-** hours but its almost above ** days i have not recei...
Oct 19, 2018 by Bhardwaj pratik maheshbhai
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Questions about Foodpanda
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How to contact Foodpanda?
What is Foodpanda office address?
82A, Sector 18, Gurugram, Haryana 122015
What is Foodpanda customer care email?
Where to find Foodpanda discount coupons?
Who is the Owner / CEO of Foodpanda?
Ralf Wenzel
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