File a Complaint against Flipkart. com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Flipkart. com?
If you are not satisfied with Flipkart. com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Flipkart. com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Flipkart. com
But before filing a complaint, you should
a. Contact the customer support of Flipkart. com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Flipkart. com - Not Providing me a Return or Replace option of my Mobile Vivo V9 Open
Hi, Neha here i had purchased a mobile from flipkart on **th of august of Vivo V* and i had raised a replacement request on **th of august technicians visit on **st of august, he checked a mobile for *-** minutes and he given to their executiv...
Aug 29, 2018 by Neha Arya
Flipkart. com - For item missing Closed
Which box i reecived which is empty.i do not reecive any product in this box. So i want refund my money.and i also do not use flipkart in future again. ...
Aug 22, 2018 by Rupam kumar
I purchased a product WD harddisk by using paylater option. I have to pay on next month **th. But, when i did call on this one Customercare prople provided me wrong information as i can pay on or before **th. As per those words when i try to pa...
Aug 13, 2018 by Siva Prasad Jammula
Flipkart. com - Defective product delivered .. Seal is already opened and attached Open
flipkart - defective product delivered (honor *a (blue, ** GB - * gb ram) with ordered id ( od******************), company refuses to take back product/replace and refund amount. I have received honor *a(blue, ** gb -...
Aug 04, 2018 by golliah gari venkat siva prasad reddy
Flipkart. com - Home Town Dazzle Bed not delivered. Closed
I had ordered HomeTown Dazzle without Storage Engineered Wood King Bed (Finish Color - Walnut) through Flipkart.com on June **rd ****. On Fri *th July i got a call from Flipkart saying the product i ordered is damaged so it cant be delivered. ...
Jul 26, 2018 by Alistair Sequeira
Flipkart. com - Refund and installation charge not received Open
I have purchased three lumx *.* ton ac all three were received defective from company side replacement was order for same after ** days I received replacement product in which all procedures like tech visit and all was completed after same I ca...
Jul 20, 2018 by SHASHANK GANDHi
Flipkart. com - Order cancellation Open
I have placed order of Redmi Note * mobile phone online. My order is successfully placed and Your order has been shipped.Delivery by Wednesday, Jul **, **** they informed me by mail(Tue, Jul **, **** at **:** AM). Payment has been detected from...
Jul 12, 2018 by kaushik bhupendra
Flipkart. com - Due to technical issues my order has not been proceeded & amount taken back Open
Placed my order using my gift card & the remaining amount has been debited from bank to fullfill the order. But my order was not placed & because of the technical issue my gift card is also expired. But I payed before the expiry time & they ac...
Jun 12, 2018 by Victor
Flipkart. com - Inefficient product delivered Closed
I bought a mitashi ac from flipkart (order no- OD******************). It is making a lot of noise like a cooler and not cooling as well. I raised complaint in this regard to flipkart in resolution of which they are giving me replacement. I am a...
May 10, 2018 by GAUTAMI SINGH
Flipkart. com - Order cancelled but refund not received Open
I have ordered Spykar Skinny Men's Light Blue Jeans form flipkart and i have cancelled the order but they are saying the refund will be initiated after pick up of product. i.e. product is not delivered yet how they will pick up? ...
Apr 27, 2018 by BARUN KUMAR KUMAR CHOURASIA
Flipkart. com - Incomplete package Open
i have purchased vivo v* + black ** GB internal memory with *gb ram from flipkart cost is *****, ,the courier person has delivered the box ondated **-**-****, he came across the road and give me the box, but it was not in a good condition ,af...
Mar 11, 2018 by Mir imroj amed
Flipkart. com - Duplicate products Open
I had ordered matrix haircare products from flipkart as an after care measure for my chemically straightened hairs but the products were packed from outside and open inside.i even matched the details with original products and it was total copy...
Mar 02, 2018 by Shafqat
Flipkart. com - Empty package delivered Closed
I have ordered MI A* ( order id - OD****************** ) what I got is nothing rather than a peice of soap ... while complaining to Flipkart instead of taking any action or investing the issue Flipkart closed my account and gave the reason that...
Jan 12, 2018 by Shahbaz
Flipkart. com - Refund not recieved Open
I have ordered a Asus zenfone * mobile phone on flipkart online shopping website on exchanging my old phone and I paid **** rs via online transfer after that at the time of delivery the old phone was not accepted for exchange giving a reason th...
Jan 11, 2018 by vidyashree M
Flipkart. com - Package not delivered Closed
I had placed a order of redmi *A mobile phone on *th of january in **** with a payment mode of cash on delivery on Flipkart app . But they cancell my order with any notification . And when i ask for a solution their customer care executive resp...
Jan 10, 2018 by आधी रात के ज़ज़्बात
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