File a Complaint against firstkarts.com
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against firstkarts.com?
If you are not satisfied with firstkarts.com, file a complaint now:
1. Go to "File a Complaint" form
2. Choose firstkarts.com and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from firstkarts.com
But before filing a complaint, you should
a. Contact the customer support of firstkarts.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
firstkarts.com - Product not delivered Open
Sir I ordered Realme XT phone on **/**/**, order id-#***** from Firstkarts.com but product is not delivered yet Customer care no. is also not working. I want my refund. Please help me I have all screenshots...
Oct 13, 2019 by Gaurav Gupta
firstkarts.com - Package not delivered Closed
I've ordered realme xt phone on **-*-** at the cost of *****. The payment was successful. After which the company did not show tracking, shipping order till today **-*-**. Please help me to get the ordered item or get me refund the money....
Sep 25, 2019 by Khope mekrisuh
firstkarts.com - Product not delivered Closed
Hello, I ordered Realme XT phone from Firstkarts.com but product is not delivered yet Customer care no. is also not working. I want my refund. Please help with this...
Sep 24, 2019 by Ankit Mishra
firstkarts.com - Website did not refund my money Open
I ordered realme XT *gb ram from firstkarts.com and then canceled my order. They promised but did not refund my money....
Sep 23, 2019 by Rashid ali
firstkarts.com - Product was not delivered Open
I had bought a vivo z*x phone on **/**/**** with an id.*****.I had paid amount through phonepay money has been debited but the product was not delivered to me...
Sep 20, 2019 by Vinay kumar
firstkarts.com - No delivery confirmation for order Open
Respected Sir/Madam, Greetings. I had placed an order for "Realme XT - RAM + ROM: *GB+*** GB - Color: Pearl White" via https://www.firstkarts.com/, on **th Sept ****. The payment transaction was successfully completed via my PhonePe id...
Sep 19, 2019 by Sandeep Venkateshmurthy
firstkarts.com - Phone not sant me Closed
I placed an order on firstkarts.com on ** sep **** for Vivo zx* mobile. I paid ***** rs through phonepe. Now they are not refunding me and not sending me product. When I called them they threaten me and disconnected my call. Please help me...
Sep 19, 2019 by deep chandra pandey
firstkarts.com - Package not delivered and no response Open
I paid Rs **k for the purchase of Realme mobile through phonepe - Q********@ybl (Nitesh Kumar Singh) and the order id is ***** (on **th Sept ****). Now, when iam trying to call customer care , it is not getting connected (**** *** ****), i tri...
Sep 19, 2019 by Sampath
Firstkarts.com is a fraudulent website , it's has taken an order and payment from me of **,*** through UPI transaction I'd ************, recipient name Nitesh Kumar Singh, UPI id q********@ybl, dated **/**/****...
Sep 19, 2019 by Shahzad jami
firstkarts.com - Package not delivered Open
I placed an order on firstkarts.com on ** sep **** for Vivo zx* mobile. I paid ***** rs through phonepe. Now they are not refunding me and not sending me product. When I called them they threaten me and disconnected my call. Please help me and ...
Sep 17, 2019 by Neeraj Kumar
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