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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against FIREFLY INTERNATIONAL?
If you are not satisfied with FIREFLY INTERNATIONAL, file a complaint now:
1. Go to "File a Complaint" form
2. Choose FIREFLY INTERNATIONAL and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from FIREFLY INTERNATIONAL
But before filing a complaint, you should
a. Contact the customer support of FIREFLY INTERNATIONAL first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Legal Network
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Case Details
Personal Info
Resolution
FIREFLY INTERNATIONAL - Money taken without product Closed
I purchase dress from meeshu on * Aug with Prepaid option and I never received the dress and on Protal its status reflect to delivered and when I connect to customer support they said we can not help in this matter....
Aug 19, 2022 by Aditi Sharma
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