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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Fastroly Official?
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a. Contact the customer support of Fastroly Official first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Fastroly Official - Wrong item delivered Open
I want to return my order no ************ as I am not satisfied with the item I received. The Kurti which I received is totally different from which I ordered. The colour and size are totally different. Moreover, it's of very low quality. I wil...
May 27, 2019 by Dr. Preeti Yadav
Fastroly Official - I got completely different product Open
I ordered a Kurti (Order number FT************, on dated **-**-****, item description= CK-****(*), cod price= ***/- ) and a completely different product has arrived. Their customer care number is fake and they are not responding to the emails o...
Apr 22, 2019 by Krittika Mishra
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