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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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1. Go to "File a Complaint" form
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4. Get refund / replacement / damages from Fashionbest.in
But before filing a complaint, you should
a. Contact the customer support of Fashionbest.in first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Fashionbest.in - Wrong package delivered Open
I ordered a combo of three denim shirts. The cost of it was ₹*** plus ₹*** for delivery charges. I delivered the order on ** August ****. But I received some cheap quality shirts which were not even close to denim. I mailed the company on t...
Aug 21, 2019 by Vishal Aelay
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