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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Factorysales.biz?
If you are not satisfied with Factorysales.biz, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Factorysales.biz and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Factorysales.biz
But before filing a complaint, you should
a. Contact the customer support of Factorysales.biz first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Factorysales.biz - Damaged and duplicate products delivered Open
I order an MI plus * Band with free Bluetooth headphone. They are doing fraud. The products which I received is just duplicate and damaged too. ...
Apr 13, 2019 by Mayur khan
Factorysales.biz - Product not received Open
Product order but not received on Factory sales,biz. via their Payment gateway Razorpay and our payment gateway Freecharge. No help from anyone of them. These * cheaters pocketed senior citizens pension amount paid for the product. ...
Nov 28, 2018 by Pradeep Kamat
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