File a Complaint against Excitel
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Excitel?
If you are not satisfied with Excitel, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Excitel and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Excitel
But before filing a complaint, you should
a. Contact the customer support of Excitel first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Excitel - Internet service issue Open
I have Excitel as my internet service provider and suffering from connectivity issues for the last month. In the last one only get * days on the internet. Every time when I call customer care they say they are working on the problem but it been...
Jul 10, 2019 by Vikas
Excitel - Extension not delivered Closed
I was supposed to receive a extension for my internet service for * days but they haven't provided me that and are saying that they can give it to me only if I recharge my plan even when I have my service days lefy...
Jun 30, 2019 by Amandeep singh
Excitel - Bad internet service that caused me to loose money Open
I am a customer of Excitel broadband internet service providers since January **th ****. From the beginning of the service, I faced frequent disconnectivity problems. I thought that might be due to the power cut and when I called the customer s...
Jun 26, 2019 by Sai Shankar GANESH
Excitel - Internet connection is lost so many times no favourable response Open
I have taken internet connection from excitel broadband private limited for three months period. I have paid **** for three months. Within a week I am not getting proper service. The connection is lost so many times. I am giving a complaint twi...
Jun 14, 2019 by Vinay sandeep
Excitel - No connectivity issue Closed
I just got the Excitel internet connection. It works fine for hardly two days. Now it's about * days there is no connectivity issue. They have the worst technical team. Because * days are more than enough for any connectivity issue. Every time ...
Jun 03, 2019 by Akash Gupta
Excitel - Internet connectivity issue Open
Facing **-**% consistent loss packets daily on the number of application that use the internet to connect....
Jun 01, 2019 by Ayush Saran
Excitel - Frequent internet disconnection Closed
Everyday internet disconnection is there. No response from the company....
Jun 01, 2019 by Vidit goyal
Excitel - No reply of complaints Open
I am a customer of excitel broadband. I have created a ticket (******) on **th March **** because the internet is lost. They have changed the status to resolved without fixing the issue. When I called to customer care they created one more tic...
Apr 17, 2019 by J Ranjith Kumar
Excitel - Service not provided as promised Closed
I am a freelance developer. I recently shifted to Munirka area. The sales person of this company promised me the better service and I clearly told him that I can't afford too much downtime as I need to upload and download files in a time frame ...
Apr 08, 2019 by Kamlesh Kishor
Excitel - Frequent internet issues Open
First of all, I paid for a **mbps plan for * months and after a number of complaints filed. The executives say that the router is not compatible with **mbps speed. (the router was provided by the Excitel) and every month there are internet issu...
Apr 08, 2019 by Ishank Anand
Excitel - Frequent disconnections of the internet Open
I have taken Excitel Internet connection for ** Mbps for * months and paid ****rupees. But the internet connection is very bad and frequent disconnections happened. I filed the complaint several times. Due to this, my day to day business operat...
Apr 05, 2019 by Ramakrishna
Excitel - Poor Internet service Open
I have generated online complaint at company website on **.**.**** but till date, no action is taken by ISP i.e. excitel. I have called them repeatedly since yesterday....
Mar 17, 2019 by Puran Singh
Excitel - Internet connection not working Closed
Excitel is an Internet service provider but from the connection date till now it's never worked. I kept following up them for resolution but they keep saying the same "will be sending the technician". Days passed, but issue not resolved and som...
Feb 24, 2019 by Jagadishwar Bavandlapally
Excitel - Frequently disconnecting internet Closed
I have opted for *** Mbps plan for Excitel. The service at first was good. Now in recent months, no matter how many time I complained to them the issue still persists (frequent disconnections). I paid for a continuous connection and not for a c...
Feb 21, 2019 by Srikanth kumar
Excitel - Neither service is provide nor my money is refunded Open
I signed up for excited on * june **** and and executive met me on *rd june **** at * pm ,charged me ***rs for a new connection and promised me a connection in **hours without fail.Its been **hrs after the promised **hours guaranteed intsallati...
Jun 06, 2017 by avinash pamaar
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