File a Complaint against Excitel
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
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3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Excitel?
If you are not satisfied with Excitel, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Excitel and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Excitel
But before filing a complaint, you should
a. Contact the customer support of Excitel first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Excitel
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Legal Network
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Case Details
Personal Info
Resolution
Excitel - Refund Closed
I have upgrated my plan to excitel fibre. But before any of the devices were sent to my place I cancelled that plan as I was relocating. I have been trying to connect them ever since they said u will get it within ** days but it has been more t...
May 11, 2021 by Ayushi
Excitel - Worst internet connection Closed
Respected sir/madam, I am facing very bad internet connection since the day my WiFi has been installed(on **th April ,****) . I have to attend online classes and almost all my work is done online, how will I do my work if this issue remains. I ...
May 05, 2021 by Aditi
Excitel - Not providing internet service from last 3 days Closed
We are facing the same issue from last three days continuously that we are not getting any internet it shows this wi-fi has no access to internet, and when we try to call them and want to complaint for the same their phones are always switched ...
Apr 14, 2021 by Bhumika Kapoor
Excitel - No internet connectivity Closed
I made a recharge of ₹**** for * months plan of Excitel on **th December.I have been facing an issue of frequent disconnection for long time but since **nd of December there is no internet connectivity.I contacted the costumer service,but not...
Dec 28, 2020 by Govind Gopal Goel
Excitel - Refund no initiated Closed
I'd raised a request for refund for the amount of Rs****/- that I paid towards Infrastructure Upgrade to fibre which also didn't happened for almost after ** days after payment. So, I'd to raise the request for refund which is pending since mor...
Dec 15, 2020 by Naveen Singh
Excitel - Worst service of Excitel Open
I am the excitel customer since * years. But this time, excitel is giving its worst service ever. I am complaining since ** days, and every the next morning, customer care calls and asks me to check the speed. I told them alot of time that spee...
Sep 30, 2020 by Aakash Gupta
Excitel - Internet disconnection Open
Hi Team, I want to complaint against the company Excitel. I have been using their connection from the last *+ months and continuously facing frequent Disconnection, slow speed , no connectivity issue and I raised complaint for number of ti...
Sep 10, 2020 by Satyam thakur
Excitel - Excitel no connectivity issue Closed
I had no internet connectivity with excitel from September *nd **** to *th September ****. I've called the customer care for almost **times and no technician was sent to resolve the issue. Again I've recharged today as they told compliant will ...
Sep 08, 2020 by Venkat Neeraj
Excitel - No speed and no help too Closed
From last * days getting *mbps speed. When I call to cc they troubleshoot everytime and after that nothing happens and then they cut call from there side, When I reach the local end they ask me to wait for *hr for them to visit...
Aug 06, 2020 by Abhishek Jain
Excitel - Internet connection shifting Open
I have sent a request to excitel customer care to shift my connection. First they agreed, but later they deny. Now, they say say - it can not be done. ...
May 24, 2020 by Prabhanjan Kumar gupta
Excitel - No Connectivity and Request Timeout and ping Losses Closed
I lost * clients due to the internet connectivity issues worth *L. I did have a recharge of *year **mbps binge plan connection. The excitel execitve did not installed fiber cable to my place by giving the reason of Lockdown and i have use the p...
Apr 24, 2020 by Santanu
Excitel - No connectivity Issue Closed
I Ojaswa Kumar having excitel broadband service connection but more than * days i haven't service. I raised ticket in the first day of disconnection and send mail to customer help & called many times to customer care and informed to local techn...
Apr 15, 2020 by Ojaswa Kumar
Excitel - Installation not done after their committment Open
First they promised me within ** hours..later on they said it will done on monday early morning..later on they said it will be done in *-* hours.. Again they are saying to wait for another ** hours..Many clients are getting impacted due to th...
Mar 23, 2020 by Mohammed Asfan
Excitel - More than 20 days no broadband service Closed
I Ramakulai.P having excitel broadband service connection but more than ** days i haven't service. I raised ticket in the first day of disconnection and send mail to customer help & called many times to customer care and informed to local techn...
Oct 14, 2019 by Ramakulai papannagari
Excitel - Service not delivered as promised and scamming Open
I am learning to be a stock trader and told the isp that I cannot afford a lot of downtimes to which he assured me I won't. I have been getting scammed by excitel for months. I am from Rohini and I took there *** Mbps plan for the time being th...
Sep 07, 2019 by ABHINAV BIRLA
Excitel - Excitel network issue Open
Sir good morning, my internet connection was disconnected for * days, i contact the excitel customer care many times, but they simply listens and make no action, my net connection yet remains disconnected, iam getting bothered of my job pending...
Aug 16, 2019 by Somusundar
Excitel - No response to complaints Open
Hi I am a it professional and i work from home mostly and for that i need a internet connection at least ** hours per day. I am using excitel's internet service and for past * months there has been lotbof frequent disconnection. I know that st...
Aug 04, 2019 by Saurabh Tyagi
Excitel - Internet provider not service Closed
This excitel broadband I bought for * months but only after ** days it's useless,they are so hard skinned no one comes /attends problem just closes ticket at click ofmouse. userid: *********...
Jul 26, 2019 by Baljeet singh
Excitel - Internet provider making me fool last one month Closed
i have been bullied by the excitel internet provider from last * months.After taking the plan they start blocking me internet always i have complaint many times bot even single time they came to check the connection always make wrong comittment...
Jul 24, 2019 by Kapil Biswas
Excitel - Internet service is extremely slow Open
I have paid for ***mbps to Excitel. But they are not giving even ***KBPS. I have raised my concern to them on **th July but I haven't got any resolution yet and even worse they keep closing the ticket with no reason. I called them multiple time...
Jul 22, 2019 by Dilip Sahani
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