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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Edelweiss Tokio first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
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Edelweiss Tokio - My Insurnce Policy Open
I had purchased the the Insurance Policy from Edelweiss Tokio in May ****....at the time of purchasing the Policy the Executive explained only the benefits of the policy and never ever explained on the cancellation part, and today when I want t...
Jun 03, 2018 by Rizwan Ulla Sherif
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