File a Complaint against Ecom Express
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ecom Express?
If you are not satisfied with Ecom Express, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ecom Express and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ecom Express
But before filing a complaint, you should
a. Contact the customer support of Ecom Express first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ecom Express - Package not deliver on time Awaiting Details
Package already arrived on coriore at Didwana through ecom. They doing self region for not deliver.this is too much sir bcoz of customer facing problem. Not on time delivery....
Nov 11, 2020 by Salim khan
Ecom Express - Product not delivered Closed
I have ordered the Turk by khadim's Men's Brown Outdoor safari trekking and hiking boots from the Amazon Website. ordered Date: ** th Oct **** Order I'd: ***-*******-*******. The Order Shipment through the ECom Express.The Order Status Shows th...
Nov 10, 2020 by MadhavaRao
Ecom Express - Not deliverd my packet Closed
I order a wristwatch from TATACLIq but Ecom Express not deliverd my packet not only that they are lying with me.I have contact with them severl tine biti they could not help....
Nov 10, 2020 by Partha Sarathi Sain
Ecom Express - Handled ill mannered by the delivery person Closed
My item is brought to me when I was not at my place and i told them to keep it in the office. The next day i went to them to get the package and then they told me that they cannot find the package for me. Again the next day i went to the delive...
Nov 09, 2020 by Aadesh Biswakarma
Ecom Express - Didn t delivered my parcel and updated it as delivered Closed
My package was to be delivered on **th October but it wasn't delivered and I received a message as product being delivered. I've complained in customer service and they told to resolve this matter in ** hours but they didn't. In one week I've c...
Nov 03, 2020 by Babli Rehana Parbeen
Ecom Express - Order not delivered Closed
I ordered a book from Amazon which is shipped through ecom courier. From last * days status is showing out for delivery and at the end status was updated that customer was not available. Tracking number: ********** Please log a complain again...
Nov 03, 2020 by Chhannoo Lal Verma
Ecom Express - I didn t get the product but it is showing delivered Closed
I ordered a product and and it has to be delivered on **th of September but till now(**th oct) I didn't get it. It is showing delivered but no. I have called customer care n number of times but no use. They keep on asking * days time every time...
Oct 30, 2020 by Annapurna
Ecom Express - Not received the order but the status shows delivered Closed
I didn't get the parcel the Awb no is **********. The status shows delivered.but i didn't get the order the delivery agent called and asked my number after that the status changed to delivered. When i tried to call back the delivery agent the c...
Oct 30, 2020 by Shahina T S
Ecom Express - Product not being delivered Closed
This package belonger to a order from my shop. I am a reseller on Glowroad. The package shows still in transit. It was to be delivered on the **th itself but till today it has not been delivered. I request you to deliver the package as soon as ...
Oct 29, 2020 by Manisha Chetia
Ecom Express - Ecom Express Product delivery not marked as delivered Closed
Tracking ID **********. I ordered product in flipkart. Product delivered by Ecom. But i received msg like ACTION REQUIRED! The delivery attempt for your shipment with Tracking ID ********** has failed. To confirm delivery or to cancel th...
Oct 18, 2020 by Magudesh
Ecom Express - Order not delivered Closed
I ordered from Amazon via ecom express . I received the call from ecom express delivery person he said I can't deliver your parcel due to the address is not under ecom express. I called both customer care Amazon and ecom express customer serv...
Oct 17, 2020 by Shakur surve
Ecom Express - Delay in delivering the package Closed
Awb: ********* The shipment order was placed made on oct ** for return pickup from nagpur to pune hub of oneassist Shipment was picked up on oct **th, and the shipment is still in trnasit as on oct **. As per latest tracking update ...
Oct 15, 2020 by Vivek shegaonkar
Ecom Express - Package delivered but not mentioned as delivered Closed
I ordered product in flipkart. It was delivered by Ecom on **th. But Accidently cancel the product in flipkart. I got the Product by Ecom. But the Ecom delivery boy asking the product. Please return the product. Since no delivery updated in ...
Oct 13, 2020 by Magudesh
Ecom Express - Package not delivered and reflecting delivered Closed
Hi, I have ordered chinos from Amazon on ** Sept ****, which was supposed to deliver at my address on **th Sept. It was a prepaid order and order ID-***-*******-*******. The delivery partner was Ecom express for this order and tracking ID-***...
Oct 13, 2020 by Ashish
Ecom Express - Package not delivered Closed
AWB - ********** They are stating the lord not deliver our package as it has been locked. I have been calling them for more than * days and everyone gives a different response. ...
Oct 12, 2020 by Adele Johnson
Ecom Express - Pickup complaint Open
i placed a return request *nd timeon myntra. ecom express pickup executive doesn't call me once. but i received a message of pickup failed everytime...
Oct 08, 2020 by Manpreet kaur
Ecom Express - Package nor being delivered Closed
This is the *th order that is not being delivered by Ecom express. Every time I try reaching them they keep disconnecting my call. No resolution in spite of contacting them multiple times....
Oct 06, 2020 by Nithin Sreeroop. A
Ecom Express - Ecom express delivered us waste wire mesh we never ordered and took Rs 683 Closed
Ecom express Personal send us some message regarding parcel which we never ordered. through AWB no.**********. as asked us to pay for Rs. ***/- they also called us from no. ***********. We delivered the parcel in our office and took Rs. ***/-...
Oct 05, 2020 by Pradeep Jain
Ecom Express - Package not delivered Open
I have ordered a phone for my sisters birthday in sept **th and its been ** days and still my package is not delivered . i contacted to my seller in Karnataka he said he have mailed the company for the status of the package but he said there is...
Oct 02, 2020 by owais shaikh
Ecom Express - Package not delivered but shows as delivered with some wrong signature Closed
I have ordered medicine in medlife and they sent the medicine via ecom express and in the app it shows as delivered and when i contacted them they showed the proof of delivery from ecom express claiming it is delivered even though it wasn't and...
Oct 02, 2020 by Shivarudhra N
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Questions about Ecom Express
Ask questions about Ecom Express and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ecom Express?
contact +91-8826398220
What is Ecom Express office address?
Ambience Tower II, Ambience Island, 10th Floor Gurgaon, 122002
What is Ecom Express customer care email?
sales@ecomexpress.in
Where to find Ecom Express discount coupons?
Who is the Owner / CEO of Ecom Express?
T.A. Krishnan - Co-Founder & Chief Executive Officer - Ecom Express Private Limited
Customer Care Number Of Ecom Express
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