File a Complaint against Ecom Express
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How to resolve Ecom Express complaints online
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Ecom Express?
If you are not satisfied with Ecom Express, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Ecom Express and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Ecom Express
But before filing a complaint, you should
a. Contact the customer support of Ecom Express first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Ecom Express - Package not delivered but shows as delivered with some wrong signature Closed
I have ordered medicine in medlife and they sent the medicine via ecom express and in the app it shows as delivered and when i contacted them they showed the proof of delivery from ecom express claiming it is delivered even though it wasn't and...
Oct 02, 2020 by Shivarudhra N
Ecom Express - Package not delivered Closed
I ordered some masks from Allen Solley and the same were to be delivered on **th Sept. The Ecom executive called me on **th evening and requested in the order could be delivered next day as he was stuck in traffic. I said it was ok. I waited fo...
Sep 30, 2020 by Anjali Dhotre
Ecom Express - Package not delivered Closed
I was supposed to receive my order on **rd september,the delivery agency just contacted me once and I couldnt answer the call.. I called back immediately and the number was not reachable, waited for * days- no response, so contacted ecom expres...
Sep 28, 2020 by Blessina P
I am a person who have been purchasing items from online and getting delivered to my home address even during the pandemic. But when I ordered a pull up bar item from Amazon, the item reached to the courier service near my locality and was out ...
Sep 24, 2020 by Muhammed Pk
Ecom Express - Package not delivered Closed
My order with tracking ID ********** shows delivered but I didn't get it. I didn't get any calls from the courier or my neighbors didn't get the package either. I have already complained multiple times to ecom but there has been no response fro...
Sep 24, 2020 by Rehana
Ecom Express - This company is a big fraud Closed
I ordered some medicine from *mg and it was supposed to deliver in District and Session court Padrauna, Gorakhpur. Address is well known place in while District so no one can say address in not traceable. The day when packet recieved to courier...
Sep 22, 2020 by Akhtar Ansari
Ecom Express - Unable to return a product that is different from what i ordered Open
I had ordered a ladies top, but I got a men tshirt delivered. Since then I am trying to return the product by filing complaint stating that the product I received is different. But still they are not picking it. The ecom express boy comes to pi...
Sep 18, 2020 by Ananya
Ecom Express - Package not delivered saying internal issue Closed
Ecom Express is a fraud courier service. They take shipments and won't deliver and won't answer your calls. I lost **k money with this fraud company. Go to hell guys....
Sep 14, 2020 by Vishwanth reddy
Ecom Express - Item not delivered Closed
Hi The delivery boy reached upto ***mtrs close to my address and went bak saying they dont deliver to my pincode. He called me until he reached close to my delivery address and asked to to wait infront of my gate. Aftr waiting for quite a fe...
Sep 14, 2020 by ALPHA
Ecom Express - Package not delivered Open
My order having AWB no ********** is showing delivered status but it has not been delivered yet. It took so many days to deliver the parcel and at last they are doing fraud. It was a RTO product and request has been sent on *th august only. Sin...
Sep 02, 2020 by Umme Habiba
My AWD no ********** i have not received the package yet it is almost two days and the package is in delivery center... ...
Aug 22, 2020 by VYSHNAV P P
Ecom Express - Package not delivered and says delivered Closed
Package says delivered but it's not... And they not replying and site says delivered...
Aug 17, 2020 by Sumit Chhabra
Ecom Express - Package not delivered Closed
My AWD no ********** i have not received the package yet it is almost one month and the package is in delivery center...
Jul 29, 2020 by Nazar
Ecom Express - Package not delivered to customer Closed
AWB number- ********** The tracking site shows it is been delivered to the customer but the customer has not received it. When asked the executive who has received it they say family member how does the delivery boy know if its a family member...
Jul 28, 2020 by Invalid Number
Ecom Express - Extra charge levied by ECom Express Executive Closed
The delivery guy Intentionally charged Rs.*** instead of Rs.***/- from my old mother. The amount was paid by cash ..lately I realised and tried to call him again but the number was unreachable . Also I try to search ecom express customer care ...
Jul 28, 2020 by Rajesh
Ecom Express - Charged extra money Open
The delivery guy Intentionally charged **** extra money from me which was paid by cash and were supposed to return me the change .lately I realised and tried to call him again but the number was unreachable so, I immediately called to the Ecom...
Jul 18, 2020 by Athonlu kamei
Ecom Express - Package not delivered Closed
My tracking is - ********** is not delivered but ecom express is saying that the order is delivered ...
Jul 02, 2020 by Vibhor jain
Ecom Express - Package not delivered Status say Delivered Closed
********** - AWB The delivery guy didn't even attempt to deliver my package. My father tried calling to the office number. But obviously no response. This is the second time this has happened. I see the status "delivered" but i have no idea t...
Jun 29, 2020 by Ashna
Ecom Express - Package not delivered timely self cancelled by delivery Boy Open
I had a parcel to be delivered by Ecom Express Delivery Boy, But he intentionally cancelled my delivery. And mentioned the comment thar customer is not contactable and location is not reachable. Whereas he did not call. My home is in front of t...
Jun 21, 2020 by Harish
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Questions about Ecom Express
Ask questions about Ecom Express and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Ecom Express?
contact +91-8826398220
What is Ecom Express office address?
Ambience Tower II, Ambience Island, 10th Floor Gurgaon, 122002
What is Ecom Express customer care email?
sales@ecomexpress.in
Where to find Ecom Express discount coupons?
Who is the Owner / CEO of Ecom Express?
T.A. Krishnan - Co-Founder & Chief Executive Officer - Ecom Express Private Limited
Customer Care Number Of Ecom Express
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