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File a Complaint now and let our experts help you in taking legal action and getting resolution :
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Eatsure?
If you are not satisfied with Eatsure, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Eatsure and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Eatsure
But before filing a complaint, you should
a. Contact the customer support of Eatsure first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Eatsure - Non veg food was delivered instead of Vegetarian Closed
I had ordered lucknowi mini veg biryani from eatsure ; the biryani life Instead i got non veg rice. We are vegetarian and brahmin and don't even touch non veg. My mom and i would never even touch non veg. My mom opened it and almost ate the ...
Jun 18, 2023 by Gabag
Eatsure - Package delivered wrong Closed
I ordered a mutton pizza and there was no toppings on it. The pizza was also smelling bad. Also the pizza was burnt from some parts....
Apr 19, 2023 by Aditya
Eatsure - Misleading Customer Service Closed
I ordered a meal from the app #*********. It showed me * items and I got only * items. I reached out to chat support twice and both the agents abruptly closed the chat without responding and giving a resolution. This should be ZTP. And the frie...
Feb 20, 2023 by Mriganko Saha
Eatsure - Extremely spicy and inedible biryani delivered and no customer support provided Open
Dear sir /madam, I had ordered behrouz Biryani on ** Dec ** . However , it was very very spicy and our guests very disappointed as no one could finish it due to its spicy ness. I tried to lodge a complaint however there is no option for doing t...
Jan 03, 2023 by Pratik Jaydeokar
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