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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Easemytrip.com - Refund for Misrepresentation Bad Quality Listed resort Closed
We have made a booking on **th November **** @ **.** pm of Byke Old Anchor Beach Resort (south goa) Travel Date was for **th November **** to **th November **** At the time of booking the cancellation policy of resort showed **th November ***...
Nov 11, 2021 by Rishabh Goyal
Easemytrip.com - Money Deducted but Ticket not booked Closed
I want to book a flight ticket between Ahmedabad to Bhopal for ** Nov **** when I filled my details and on a payment options I have paid with my debit card the payment has been deducted by my side and a transaction I'd has been generated but ti...
Nov 08, 2021 by Arvind sharma
Easemytrip.com - Ease mytrip Cheating and fake advice to customer worst app Closed
One of your Exicutive say" will give an update with in ** hours"...** hours already over ....thats why iam say you are cheating to customer.....iam also working in a travel agency...in my agency all airindia pax got their refund ..only your cus...
Nov 05, 2021 by Mohamed faris
Easemytrip.com - Refund pnr Closed
The airline has already refunded the money to easymytrip but its not refunding it back to me ...
Oct 30, 2021 by Ajay jain
Easemytrip.com - Bus ticket not confirmed Closed
I was bokking bus ticket through easy my trip. I was pay the amount and the transaction was succesed. I got message from easy my trip that my bus ticket is pending. I was waiting till evening but they didn't confirm my bus ticket ...
Oct 25, 2021 by Rakesh Govindasu
Easemytrip.com - Long delay wrong payment link sent irresponsive behavior Awaiting Details
I have booked an air India flight via ease my trip, i want to reschedule my flight. I talked with them more than ** times, they put my call on long hold, showing rude behaviour and *times sent wrong payment link because of which my card gt blo...
Oct 17, 2021 by Aliya imran
Easemytrip.com - Refund againt Booking ID due for last 1 year Closed
Easemytrip.com has not issued any refund against my booking no. EMT******** for past one year. Though they claim to be running my case on High priority....
Jul 12, 2021 by Mayank Garg
Easemytrip.com - Refund of Ticket booked through EaseMyTrip com Closed
My booking ID is EMT******** PNR J*WT** I did the ticket booking through easemytrip for a united airlines flight. Flight was canceled by United airlines and the refund was processed by the airline in the month of February itself. Till date, I...
Jun 12, 2021 by Nandita Chhibbar
Easemytrip.com - Refund not received for a cancelled flight ticket Closed
Due to ongoing COVID circumstances, my flight was cancelled by Airlines with an option for a complete refund. Upon cancelling the flight, the EaseMyTrip team has not provided me with a refund since January-**.On over follow-up calls/emails, the...
Apr 13, 2021 by Shubham Gupta
Easemytrip.com - Refund not received for a cancelled flight ticket Closed
Due to ongoing COVID circumstances, my flight was cancelled by Airlines with an option for complete refund. Upon cancelling the flight, easemytrip team has not provided me refund since mid Nov-**. On over **+ follow-up calls/emails they are pro...
Apr 06, 2021 by Sumit Brijwani
Easemytrip.com - Airlines Ticket refund Closed
I booked a Lufthansa flight from EaseMytrip.com website last yr. Due to the Corona situation flight was canceled. EMT******** is my booking ID. I have been calling customer care for more than * months now for refund.. They give a standard reply...
Apr 03, 2021 by Vishal Peddigari
Easemytrip.com - Refund Issue Closed
Booking ID : EMT******** Booking Date : **th February ****. Pnr : Y*H*W & JVJ*C Airline : Air India * Passengers. My booking has been cancelled and it is almost past * year i did this booking and almost * months back my flight was cance...
Feb 15, 2021 by Sahib singh saluja
Easemytrip.com - Refund for failed flight booking Closed
The issue that I have experienced was: I made a flight booking on **/*/****with booking ID EMT********. Though the payment was made and invoice received EaseMyTrip never confirmed my tickets. When I reached back to them for query they told me I...
Feb 04, 2021 by DEBAJYOTI DUTTA
Easemytrip.com - Refund Not Processed Closed
For the PNR P**TRP, the airline (GoAir) cancelled the flight without any intimation. After followup up with them, the refunded the amount to easemytrip. I have been following up with easemytrip for over a month now and they have not processed...
Feb 02, 2021 by Somsuvra Chatterjee
Easemytrip.com - Gift voucher paid for was not delivered Offered Resolution
On **/**/****, I purchased a e-gift voucher of Rs. **,***/- scheduled to be delivered to my friend's mail ID on **/**/****, but till date i.e. **/**/****, it has not been delivered. On following up, they are still tracing the transaction and as...
Jan 31, 2021 by Lakshmi Balasubramanian
Easemytrip.com - Flight Refund Closed
I have done a reservation with EaseMyTrip and my flight ticket got canceled due to the COVID situation. The airlines through which I booked the ticket (American Airlines) promptly refunded the amount and it has been more than * months now and E...
Dec 03, 2020 by Phalguna Yadlapati
Easemytrip.com - Refund Not given Awaiting Details
I have booked the Europe Holiday ground package from Easemytrip.com but due to Covid trip got cancel and I have requested for refund but no one has ready to provide support or Initiate the refund , I have sent multiple email but no luck. Book...
Nov 27, 2020 by AMIT DUBEY
Easemytrip.com - Fooled by Customer Service Agents Awaiting Details
I went on google to book a flight where easemytrip flashed the cheapest price available for my destination through Vistara in Economy class. When I further looked for an upgrade to Premium Economy, which as per Vistara was readily available, I ...
Nov 26, 2020 by Neeraj Gulati
Easemytrip.com - Refund of Air fare from EMT Closed
I had rescheduled my AirAsia flight bearing PNR OUP*FS in April, **** for travel date on **rd November, ****. However, I never got the confirmation for the rescheduled flight. But AirAsia informed that it had already canceled the flight that I ...
Nov 11, 2020 by Prithvi Parekh
Easemytrip.com - Not received the refund Closed
I had booked my flight on august ** ... the airlines cancelled the flight and they initiated the refund from their side. But easemytrip didnt refund still... everytime I call them they are telling the refund is under process and ask me to wait ...
Oct 30, 2020 by Cyril nesan
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How to contact Easemytrip.com?
Call : 011 - 43131313, 43030303
What is Easemytrip.com office address?
Easy Trip Planners Ltd.
Building No. 223, Patparganj Industrial Area,
New Delhi - 110092
What is Easemytrip.com customer care email?
Care@easemytrip.com
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