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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Easemytrip?
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b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Easemytrip - Airticket refund Closed
I had booked air tickets on easemytrip from kolkata to jodhpur via delhi (PNR:LQGX*H)in vistara for travel on ** march**. Because of the covid pandemic, i wanted to cancel the trip. I called vistara to cancel but no one picked the call.so i can...
Mar 13, 2021 by Jaya Baid
Easemytrip - Unnecessary delay refund process Closed
Booking Id: ******** I have booked my flight tickets on **th of December, **** with ease my trip for **th of March, **** however I was not allowed to board the flight by airlines due to travel restrictions. I have raised multiple requests for ...
Mar 03, 2021 by Gourav Jindal
Easemytrip - Gift card used by unknown Open
hello,i buyed my gift card ** jan **,but when i used the gift card,its shown invalid,from ** jan ** to till now(** mar **) iam sending mails to easemytrip,but no resolution from their side,yesterday(** mar **) i got mail from them that gift car...
Mar 02, 2021 by KIRAN KUMAR
Easemytrip - Refund not credited to my account Closed
I had booked round-trip tickets for my family BLR-BOM-BLR to fly with Indigo through www.easemytrip.com for travel in May ****. The flight was cancelled by Indigo. Initially they issued a credit shell but in June, they issued a full refund to ...
Feb 11, 2021 by Vaidy Kalpathy
Easemytrip - Booking rejected but refund has not been received Closed
I had booked my Lucknow-Goa-Lucknow on **th January ****. The booking got rejected and according to EaseMyTrip, it seems they have processed the refund amount to my account. However, it has been a long time and I have not received my refund. Ho...
Feb 05, 2021 by Debayan Das
Easemytrip - AMOUNT NOT REFUND Open
MY MONEY NOT REFUND BY EASEMYTRIP AFTER ** MONTHS BOOKING ID : EMT********,EMT******** Total Amount : *****+*****=***** BOOKING DATE : **/**/****&**/**/**** NOT GETTING ANY GOOD RESPONSE FROM CALL CENTER NUMBER : +************ ALSO NOT RE...
Feb 05, 2021 by Kalpesh Jadav
Easemytrip - Money against flight ticket cancellation not refunded Open
I had booked a flight ticket through easemytrip from Mumbai-Madurai with PNR S*B*JV. Later on, flight was rescheduled by airline - Spicejet (direct - * hours flight made connecting - ** hours) because of which I had to cancel my flight booking ...
Jan 28, 2021 by Prashant Ravishankar Mishra
Easemytrip - EaseMyTrip did not refund ticket cancel amount Closed
We booked a Train Ticket from EasemyTrip.com on ** Jun ****. Due to COVID we canceled the ticket on * Nov ****. We emailed there customer service. Till not they have not refund the amount. There only reply is they are looking in to the issue....
Jan 25, 2021 by Smitha Upadhyaya
Easemytrip - Incomplete refund Open
I booked (on **/**/****) a GoAir return flight via EaseMyTrip, MCT-BOM-MCT, travel dates **/**/** & **/**/**, costing ₹.*****. GoAir cancelled the flight on MCT-BOM sector on **/**/**** due to citing the reason to be beyond their control. ...
Jan 11, 2021 by Amith Samuel Tauro
Easemytrip - Train ticket amount refond Open
I have book the ticket on ** July ****. But after payment that showing pending rs *** deducted from my account. Even after several followup that amount not yet credited....
Dec 24, 2020 by Ramesh Kumar Behera
Easemytrip - Easemytrip not giving refund Closed
I have booked a Indigo flight for my Senior Citizen father with Easemytrip from Bhubaneswar to Delhi ( PNR no. TMZYKT) for *th January, ****. Due to some reasons the flight was cancelled by Indigo and full amount was refunded by Indigo to easem...
Dec 11, 2020 by Biswabidita Rath
Easemytrip - Refund my amount Open
My traveling date was during covid lockdown. Flight company refund my amount but easemytrip company didn't my refund yet. I contacted several times but I didn't get my refund yet. So please help me. My pnr no. is OBDYNZ and I9MM2M...
Nov 26, 2020 by Himanshu Raj Verma
Easemytrip - Refund not received Closed
I have booked travel from ease my trip, but due to some personal issue, i cancelled journey * days back from departure. But company did not refund amont. I also sent mai to care@easemytrip.com, but no responce....
Nov 26, 2020 by Chandrashekhar Dhakate
Easemytrip - Refund not received Open
I had booked a flight on Indigo Airlines through EaseMyTrip for travel from New Delhi to Varanasi in October ****. However, due to Covid**, I cancelled the trip and was informed by Indigo Airlines that I am entitled to a refund of Rs *** which ...
Nov 23, 2020 by Sudhir Gidwani
Easemytrip - Unable to use credit shell Closed
The helpdesk is not supportive at all. I have been trying from past week to rebook a flight and use my credit shell amount and there has been no response to fix the issue. The credit shell amount is not getting applied at all. We have checked a...
Nov 18, 2020 by Apurva
Easemytrip - Still not received my refund Open
Booking id EMT********, The flight has been cancelled by indigo and refund has been given ti easymytrip on **th October ****, i have claimed for refund, called so many times and chats, they are only saying wait for *-* days. They are saying ref...
Nov 06, 2020 by Jay Prakash Sharma
Easemytrip - Refund not received Closed
I have booked my ticket from Goa to Hyderabad for **/**/****, however due to change in flight schedule I have cancelled my flight ticket and ask for refund, my bookings details are as follows: Booking ID- EMT******** PNR ID- IV*MXS Howev...
Nov 03, 2020 by Manish Kumar Masram
Easemytrip - Tickets Refund Open
Due to COVID lockdown our flight got cancelled and Indigo airlines refunded the amount to booking agencies. Easemytrip in my case has received the whole refund amount on **th May and holding it without any reason. I have followed up on emails o...
Oct 18, 2020 by Deepanshu Vijay
Easemytrip - Not getting refund from EasemyTrip Open
I have cancelled my flight on **th Sep as the flight was cancelled by Airline. I mailed to Easemytrip customer care for the refund amount. They replied that it is under process. But still, I haven't received the amount. Also they didn't share a...
Oct 10, 2020 by Rinku Roy
Easemytrip - Refund of airline ticket Closed
I booked my ticket thru emt registration no emt********. The flighta was cancelled due covid. The air line refunded the money on ** sep ****. However emt has not refunded back. And tells us that the money is in wallet however their rrestrictio...
Oct 04, 2020 by Anil kumar
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Questions about Easemytrip
Ask questions about Easemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Easemytrip?
011 4313 1313
What is Easemytrip office address?
Building No. - 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092
What is Easemytrip customer care email?
Care@easemytrip.com
Where to find Easemytrip discount coupons?
Who is the Owner / CEO of Easemytrip?
Nishant Pitti
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