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Your rights as a Consumer
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i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
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iv. Access to a variety of goods or services at competitive prices.
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Case Details
Personal Info
Resolution
Easemytrip - Refund fraud Closed
I had booked a flight to Canada from India through Easemytrip. The trip was initially planned on April **, ****. Due to Covid the filghts were cancelled and I have been trying for a refund till today. Though other online portals have issued ref...
May 17, 2021 by Yashwanth Lakshmanan Chockalingam
Easemytrip - No refund for Closed
It has been more than * weeks; EMT staff is fooling me for the refund of EMT******** by giving me false refund dates and transaction IDs. I have many such mails as evidence. Everyday they change the refund date and transaction ID. Zeeshan Zafar...
May 12, 2021 by Hemant Rai
Easemytrip - Refund policy Closed
My booking has been cancelled from SpiceJet and they are refunding the full amount to travel agency(ease my trip). But EaseMyTrip claims that they will be deducting convenience fee from the amount. Why should I pay for no fault of mine? Why am ...
Apr 29, 2021 by Shohanna
Easemytrip - Fraud in refunds Closed
Airline cancelled ticket booked by me for which they agreed to pay an amount of **** inr. The flight was booked through easemytrip and they only refunded me **** inr. After repeated calls and emails to them they are still not refunding the rem...
Apr 26, 2021 by Rajeev Kumar
Easemytrip - Easemytrip not refunding the refund amount Open
I was asked by Delta to cancel a flight from DEL-CDG-ATL due issues with transit via europe on *th february. Delta has refunded approx ***$ however easemytrip has only refunded ****INR, have been trying to get it resolved for over two months ...
Apr 08, 2021 by Rounak Chatterjee
Easemytrip - Airline Refund Open
Airline ticket cancelled by Air India last year due to Corona lockdown, airline mention that they have processed the refund but ease my trip mentioning they have not received the refund. I wrote to both airline and ease my trip but ease my trip...
Apr 03, 2021 by RAJINDER PAL SINGH
Easemytrip - Cancelled Flight Refund Not received Open
Booked the Flight early ****. Due to Pandemic the flights got delayed till next year. The Journey date was mid May **** and got extended to use till May ****. In **** Govt regulation has come and full refund has been approved. Airlines refunded...
Mar 30, 2021 by Partha Sarkar
Easemytrip - Refund not provided it has been over 2 months Open
It has been over * months, I still haven't received my refund for booking id EMT********. Everytime I'm calling the easemytrip customer service they keep telling the same thing that the payment has failed due to some problems in tha payment gat...
Mar 30, 2021 by Subham Chakraborty
Easemytrip - Company not refunding Flight Refund Open
Despite uncountable no. of follow-ups from the customer care team of Easemytrip (EMT), I haven’t yet received the remaining amount. My domestic flight was cancelled in May **** due to nationwide lockdown and ***% refund was to be provided by ...
Mar 26, 2021 by Gaurav SInghal
Easemytrip - Refund not processed Closed
EaseMyTrip offers pathetic customer service. They believe in fraud. I had booked a Go Air flight from their website and then got it rescheduled (this costed me another *K). On the day of the flight, due to certain circumstances, I got my fligh...
Mar 23, 2021 by Anusha Goel
Easemytrip - Money not refunded Open
I had paid **** Rs/- for rescheduling the flight by the payment link provided by easemytrip. But another representative told me you don't need to reschedule, you can cancel the current flight and book the new one. For the cancelled ticket since...
Mar 14, 2021 by Rohit Narwani
Easemytrip - Airticket refund Closed
I had booked air tickets on easemytrip from kolkata to jodhpur via delhi (PNR:LQGX*H)in vistara for travel on ** march**. Because of the covid pandemic, i wanted to cancel the trip. I called vistara to cancel but no one picked the call.so i can...
Mar 13, 2021 by Jaya Baid
Easemytrip - Unnecessary delay refund process Closed
Booking Id: ******** I have booked my flight tickets on **th of December, **** with ease my trip for **th of March, **** however I was not allowed to board the flight by airlines due to travel restrictions. I have raised multiple requests for ...
Mar 03, 2021 by Gourav Jindal
Easemytrip - Gift card used by unknown Open
hello,i buyed my gift card ** jan **,but when i used the gift card,its shown invalid,from ** jan ** to till now(** mar **) iam sending mails to easemytrip,but no resolution from their side,yesterday(** mar **) i got mail from them that gift car...
Mar 02, 2021 by KIRAN KUMAR
Easemytrip - Refund not credited to my account Closed
I had booked round-trip tickets for my family BLR-BOM-BLR to fly with Indigo through www.easemytrip.com for travel in May ****. The flight was cancelled by Indigo. Initially they issued a credit shell but in June, they issued a full refund to ...
Feb 11, 2021 by Vaidy Kalpathy
Easemytrip - Booking rejected but refund has not been received Closed
I had booked my Lucknow-Goa-Lucknow on **th January ****. The booking got rejected and according to EaseMyTrip, it seems they have processed the refund amount to my account. However, it has been a long time and I have not received my refund. Ho...
Feb 05, 2021 by Debayan Das
Easemytrip - AMOUNT NOT REFUND Open
MY MONEY NOT REFUND BY EASEMYTRIP AFTER ** MONTHS BOOKING ID : EMT********,EMT******** Total Amount : *****+*****=***** BOOKING DATE : **/**/****&**/**/**** NOT GETTING ANY GOOD RESPONSE FROM CALL CENTER NUMBER : +************ ALSO NOT RE...
Feb 05, 2021 by Kalpesh Jadav
Easemytrip - Money against flight ticket cancellation not refunded Open
I had booked a flight ticket through easemytrip from Mumbai-Madurai with PNR S*B*JV. Later on, flight was rescheduled by airline - Spicejet (direct - * hours flight made connecting - ** hours) because of which I had to cancel my flight booking ...
Jan 28, 2021 by Prashant Ravishankar Mishra
Easemytrip - EaseMyTrip did not refund ticket cancel amount Closed
We booked a Train Ticket from EasemyTrip.com on ** Jun ****. Due to COVID we canceled the ticket on * Nov ****. We emailed there customer service. Till not they have not refund the amount. There only reply is they are looking in to the issue....
Jan 25, 2021 by Smitha Upadhyaya
Easemytrip - Incomplete refund Open
I booked (on **/**/****) a GoAir return flight via EaseMyTrip, MCT-BOM-MCT, travel dates **/**/** & **/**/**, costing ₹.*****. GoAir cancelled the flight on MCT-BOM sector on **/**/**** due to citing the reason to be beyond their control. ...
Jan 11, 2021 by Amith Samuel Tauro
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Questions about Easemytrip
Ask questions about Easemytrip and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Easemytrip?
011 4313 1313
What is Easemytrip office address?
Building No. - 223, Patparganj Industrial Area, Patparganj, New Delhi, Delhi 110092
What is Easemytrip customer care email?
Care@easemytrip.com
Where to find Easemytrip discount coupons?
Who is the Owner / CEO of Easemytrip?
Nishant Pitti
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