File a Complaint against Dunzo
Case Details
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File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Dunzo?
If you are not satisfied with Dunzo, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Dunzo and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Dunzo
But before filing a complaint, you should
a. Contact the customer support of Dunzo first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Dunzo
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Social Network
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Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Dunzo - Refund not received Closed
I ordered a few items from dunzo amd unfortunately it got cancelled by seller due to unavailability of those items. I received a message from dunzo saying that refund has been initiated and will be credited to your account in *-* business days....
Jul 14, 2022 by Somalin Da as
Dunzo - Refund Not putted Open
My refund is not been putted in my bank account ... They said that in * - * days we will put but now **-** days are passed ...they have not putted the refund till now . ...
Jun 24, 2022 by Ritu Nagpal
Dunzo - Money got deducted Open
On **th may ***rs Money got deducted and the merchant say that money not received, later phone pay said it got transferred to the merchant account ...
Jun 10, 2022 by Chaturbhuj kumar pathak
Dunzo - Dunzo Delivery person stolen my helmat Open
Im' residing in S.V Towers, Old Washermenpet, Chennai. On June *th Morning around *:** a DUNZO delivery person came to my flats for some delivery. While returning he stolen my helmat from the parking area, which was clearly recorded in the secu...
Jun 08, 2022 by Giri
Dunzo - Items short shipped and never delivered Closed
I have placed grocery order from my Sunit*@yahoo.com Dunzo account and paid INR **** on **th May ****. Following items were never received - Amul Taaza Homogenised Toned tetra pack - * Qty x INR ** = INR ***, Amul pasteurised butter *** gm x ...
Jun 01, 2022 by Sunit Uppal
Dunzo - Items not delivered Less quantity Open
I ordered *Kg Litchi at the price of ***/kg from Dunzo on May **st *:**PM. I was delivered only ***gms of litchi. Upon contacting Dunzo support i was promised for a resolution within ** hours but i havent even heard from them yet. No res...
May 25, 2022 by Rohit Chauhan
Dunzo - Wrong items delivered refund denied Closed
I received an order with Items that were completely different from mine The screenshot is my order and the photo contains pictures of what was delivered to me. Support executives response was curt and not helpful. I have also been waiti...
May 23, 2022 by Rishabh Iyer
Dunzo - Package delivered with missing items Open
I have ordered few items from dunzo app on *th of may **** . The items delivered were not fully accurate * items worth Rs. *** were missing and addition to that they gave me HIT spray which i didn't order....
May 12, 2022 by Anushka Solanki
Dunzo - Paid through UPI but order didn t complete Closed
Didn't get my order after paid ...
Apr 25, 2022 by Sehab Ahmed
Dunzo - Delivery boy quoting extra and getting confirmed order Open
Hi I ordered veg grill barbecque platter from a known place in Jayanagar where I go regularly. Since I was busy I thought of getting order delivered. A delivery executive was assigned and I got a confirmation for amount of *** . I immediate...
Apr 25, 2022 by Dhanush
Dunzo - Items missing from order Open
* orders placed with them * redbulls - wrong flavour sent * chips - missing * mangoes - rotten Kitten food - package leaked ...
Apr 22, 2022 by Sarrah
Dunzo - Sign in problem Closed
Every time I open the app I am unable to proceed with the same number due to that I loose my. Referal points...
Apr 22, 2022 by Ruqaiya Shaikh
Dunzo - Package not delivered Closed
The delivery person got wrong order and said this is what i have when i refused he went back and marked delivered on my order which was never delivered to me. And now the customer care service is not even replying and resolving issues, it is a ...
Jan 30, 2022 by nirvana ahuja
On Tue, ** Jan ****, **:** rafi kuldeep singh, <irespectdogs@gmail.com> wrote: *. One more issue has cropped up. I received only *** grams of pistachios but payment is charged for *** grams of pistachios as proved by the attached image....
Jan 25, 2022 by Kuldeep singh
Dunzo - Dunzo Playing with People s Health Food Items Closed
We had ordered non veg items from Chick Choice Lajpat Nagar thru Dunzo. All items were bad poor quality the order was less than ordered quantity third class food items. Neither Dunzo nor Chick Choice is willing to take any complaints nor refund...
Jan 19, 2022 by Ashish Bansal
Dunzo - Charging offline and online Closed
I have paid in cash for a package delivery I have ordered through dunzo. However the order still stayed as in process till ** November. Now while placing a new order, another *** have been deducted for the previous order. When asked about the a...
Nov 29, 2021 by Haritha
Dunzo - Order not placed in dunzo however money got debited Closed
I have ordered sanitary pads from dunzo .However while paying through Google pay ,money for debited from account but the order was not placed ...
Sep 19, 2021 by Volga Swargiary
Dunzo - Order not processed in dunzo money is been transacted from my acc Closed
I had ordered product of ***rs via dunzo today amount has been deducted but order is not been processed...
Sep 05, 2021 by Khushboo Marwal
Dunzo - Wrong items delivered and refund denied Open
My order number is - ccc*ee**-*e**-***c-b***-f*abb**e**** - I order a certain fish on **th June **** morning for Rs.***, and received the product. But on checking it I realized that the product delivered is different. When I raised a complain, ...
Jun 21, 2021 by Ritam Biswas
Dunzo - Order not delivered and refusing to refund money Closed
I had orderd fruits form Dunzo on */*/****. I had put a correct address on their website. But the delivery man never came to my door step. He just constantly called me and because of some office work I could not pick up the call. After i called...
Jun 04, 2021 by Saurabh Misal
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