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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
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a. Contact the customer support of Diyabaati.com first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Diyabaati.com - Wrong products Closed
We are here to save to that please refund our product I had spend this money of my pocket money please refund our money I had ordered lengha bt saree Had come please if you seen this msg please refund our money I have whatsapp...
Jan 23, 2020 by Manasi
Diyabaati.com - Wrong item delivery Closed
Wrong item delivered. I have given request for refund on same day of delivery. But one month is over and I am not getting refund. Now I am trying to log diyabaati.com but it is not open. Take action against him...
Oct 19, 2019 by Prashant Gupt
Diyabaati.com - Wrong product delivered and no follow up on refund Closed
I ordered a lehenga but I got some old saree instead.i put a refund request for which I have not received any kind of reply.please help me to get my refund!...
Oct 03, 2019 by Sherin Rhea Hartman
Diyabaati.com - Refund initiated but still not recieved. Open
I have ordered designer kurtis but received damaged Sarees and initiated REFUND same day but there is no response till date.nobody is picking up the the call on customercare and no response from Whatsapp no.Request u to help me in REFUND....
Sep 28, 2019 by Shalini chawla lamba
Diyabaati.com - Refund Issue Closed
Company has not any communication. Showing product online it's delivered different. Customer care no reapone. Please shut down this website It's Frode...
Sep 27, 2019 by Parag Chauhan
Diyabaati.com - Didnt get the product which i have ordered Closed
diyabaati has cheate dus like seriously i ordered a suit and they gave a saree it cant be called a saree also a piece of shitt cloth n mi am contacting with every possibilities and i am not able to contact them i want their number how can they ...
Sep 22, 2019 by priya
Diyabaati.com - Wrong Item delivered Open
I ordered * ghagras from diya baati. WHat i got was torn tattered sarees. I want my money back. I still have the package with me...
Sep 19, 2019 by Shilpa Doogar
Diyabaati.com - Items are delivering very bad quality Closed
This site is delivering the wrong products as they show online on their site they do not have any support numbers on the sites. I have purchased a gown from the sites but got a old fashioned dirty sari which is also tore from many areas. They ...
Sep 17, 2019 by LAXMAN PRASAD
Diyabaati.com - Wrong item delievered Open
I ordered a gown of rs *** but they delivered me a cheap quality saree , I have submitted there return refund form * days back but still no reply I mailed them also but no reply...
Sep 14, 2019 by Nausheen ali
Diyabaati.com - Fake online shopping Open
I ordered a dress from www.diyabasti.com by COD, I received a saree instead of dress and that too old and very bad.They have a customer care number but no one is there to talk, only computerized lines and a what's app number but not getting any...
Sep 14, 2019 by Sandhya
Diyabaati.com - Wrong package delivered and not responding to emailw Closed
I ordered a suit and they delivered a saree very cheap quality . They have mentioned easy returns but neither they are replying to emails nor they have any contact details....
Sep 14, 2019 by Alpy varshney
Diyabaati.com - Intentionally Wrong product delivered Open
I had order lenga choli ***** but delivered used cheap material dupata. Company is not responding at mail and their portal or even at their care number for return or refund....
Sep 11, 2019 by Keyur shah
Diyabaati.com - Wrong package delivered Open
My name is Yogita Malhotra. I placed an order for one kurti with order no. DIY*****. Today I am not at home and my order was recieved by my sister. But the order I got is wrong. There is a cheap and old dupatta instead of kurti. ...
Sep 10, 2019 by Yogita Malhotra
Diyabaati.com - Cheap products delivered even when I had cancelled the product Open
I Diyabaati online shops advertisement on FB. Kurtis sets were so attractive that I selected two and placed an order for COD. But then while going through their website I was a little bit apprehensive because exact office address and contact de...
Sep 10, 2019 by Vandana Sinha
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