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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Diyabaati?
If you are not satisfied with Diyabaati, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Diyabaati and write your complaint in detail
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4. Get refund / replacement / damages from Diyabaati
But before filing a complaint, you should
a. Contact the customer support of Diyabaati first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Diyabaati - Cheat..... Closed
I placed online order for kurti on diyabaati.....but when i got the courier i m shocked.....i recd saree instead of kurti and that also defective......... Try to call on there helpline number but no response and even drop msg .....but same r...
Sep 16, 2019 by BINDU DEVANI
Diyabaati - Wrong product delivered Open
I placed an order for one Kurti with order no. DIY*****. Today I am not at home and my order was received by my sister. But the order I got was wrong. There is a cheap and old dupatta instead of Kurti. I just want my amount refund....
Sep 05, 2019 by Yogita Malhotra
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