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Dell (69/143)

143 Total Complaints
69 Total Resolved
48.25% Consumer Satisfaction

If you are searching for Dell Review on internet then you have reached the right place. You can read the full Dell Reviews here. Get answer to questions like if Dell is real or fake? Dell is legit or scam? if Dell is safe? All Dell reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Dell so that it help others to make wise decisions. The Consumer satisfaction score of Dell is 48.25% because out of 143 consumer complaints, only 69 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Dell?

If you are not satisfied with Dell, file a complaint now:

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But before filing a complaint, you should

a. Contact the customer support of Dell first

b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Dell - Refund for laptop purchase Open

Hi, Dell laptop purchase transaction failed while buying from portal and I requested for refund, it has been more than a month still they didn't refund. I have spent more than **+ hours on this to talk to customer care ppl but no use, Plz he...

May 17, 2021 by Ravindra Kakani

Dell - Dell laptop complaint Open

I've purchased a dell laptop which doesn't work properly & the vendor & company is saying it is not having any hardware issue, so replacement can't be done. ...

May 05, 2021 by Anamika Verma

Dell - DELL NOT RETURNING MY LAPTOP Open

I Purchased Dell Inspiron **** on February *th. From the day one it had complaints like blue screen error, fingerprint scanner, bios, update of dell support assistant, bluethooth etc. After repeated and failed remote sessions and running differ...

Apr 19, 2021 by S A RAHMAN

Dell - Laptop return Open

I have purchased a laptop last week , i asked the store to replace the laptop! They are asking me to contact dell customer care ! Is the right procedure ? I am not asking for refund! The product is also in exact new condition. It’s just that ...

Apr 18, 2021 by Sheoraj suman

Dell - Promised Offered Gift Not Given and expensive prices Open

I has purchased NEW INSPIRON **** DESKTOP from DCC RETAILS, Pune. I had an issue with Desktop Monitor Price mentioned in website *****, but actual price on store is only ****, even after I will investigate products details, many of product’s ...

Mar 23, 2021 by PANDURANG CHOUDEKAR

Dell - Regarding order information Open

AFTER PURCHASING ORDER by dell website . didn’t get any order information .. customer care workers are not investigating fastly...

Mar 13, 2021 by Rishabh ssmal

Dell - Not replacemnet or refund Closed

Dear Sir / Madam , I am writing to you to raise an issue about: Computer Manufacturer . The issue that I have experienced was: The product is DELL G* **** and on the very first day of purchase the laptop after getting fully charged to ***%...

Feb 23, 2021 by Shreyash Dond

Dell - I was handed a defective dell laptop Closed

Dear Sir / Madam, I am writing to you to raise an issue about: Computer Manufacturer The issue that I have experienced was: The product is DELL G* **** and on the very first day of purchase the laptop after getting fully charged to ***% w...

Feb 22, 2021 by Shreyash Dond

Dell - Defective Product Recieved Closed

I purchased a Dell G* last week and from that day itself, the laptop hangs. I talked to dell and every time they tell to update the drivers. And one of the Customer Reps told me that MS Office Cannot be used on Intel i*. I want to return this l...

Feb 14, 2021 by Sahil Chutani

Dell - Vostro 3401 product delivered without microsoft word doccument Closed

product delivered without antivirus, Microsoft word, and when i contact dell custom care they talk rudely....

Feb 11, 2021 by Ahana Singh

Dell - Dell Refund money for defective product Open

I had purchased a Dell laptop back in February ****. Since then I have been receiving some or the other problem or damage of the laptop. When I bought the laptop I wasn't in premium support warranty. The laptop had faulty hinges because of whic...

Jan 20, 2021 by Rishika Dhanawade

Dell - Order Cancellation request not processes Open

I have ordered Dell inspiron **** laptop by dell on **th December and the estimated delivery date was given to me of **th jan & product was estimated to ship by **th jan. But the product was not even in production till **th jan, I requested for...

Jan 18, 2021 by Abhishek Bhavsar

Dell - Cash Card not given Closed

I had registered Dell Offers after purchasing the laptop, Dell offers ticket number - DELL********. Its been ** days they not given any cash card and when we call customer care they talk very rude. Very Unprofessional and Frauds. They had pr...

Jan 15, 2021 by Prashanth Angadi

Dell - Dell Brand New 3593 Laptop Poor Performance Slow Speed Open

I have recently Purchased Dell Inspirion **** Laptop. This is used for day to day activity of Web surfing & Zoom meeting only. Even for such simple task Laptop speed is Pathetic Slow,gets Hanged when shift from one window to other, takes huge t...

Jan 13, 2021 by Sunil Wagh

Dell - Dell Pathetic Service Open

I bought Dell G* ** from Dell authorized store and after *-* days i am starting to get issues into it. day by day it getting increased and i am starting to get suffered. i have email support team to fix it. they do basic steps and as it not sor...

Jan 04, 2021 by dharmendra jha

Dell - EOL for laptops the question of legality Closed

Sub: Dell Inspiron Laptop i*, Model No-M-****, Serial SHCTQ* purchased on **/**/****, order no. ********* with extended warranty, Service Tag *FZ**BS Service tag(s/n) –***********, Express service code-*HCZTQ*, Product key-PM***-MYK*J-RCDBQ-...

Dec 30, 2020 by The School of Chinese Language

Dell - Desktop Gets Hanged Closed

My Desktop was getting hanged, hence got in touch with the customer care on Monday **th Dec **** through WhatsApp no **********, they did trouble shooting and told it is related to Windows **. So i purchased a licensed copy from Microsoft websi...

Dec 19, 2020 by Vishwanathan Iyer

Dell - Complaint against customer executives for not addressing the customer complaint Closed

complaint against some customer exectives names are given below Aditya, sneha, vishal shukla of dell customer service...

Dec 18, 2020 by Mirza Mohammed Abdul Basith Baig

Dell - Cheated Sold 2018 model laptop in Open

Dear Dell Team i am forced to share my experience on a Purchase of Dell Inspiron **** Series laptop and then experience of Dell Customer services which i faced. I purchased laptop on **-Aug-**** from your exclusive store situated at Indirap...

Dec 14, 2020 by Nitin Shrivas

Dell - Dell denying replacement and refund even with 4 days of purachasing Open

Dell online store denying refund. For me buy providing damaged lap having over heat and loud fan noise .They're service centre boy admitted my complaint but within * days of purchase they said that you are not applicable for Dell refund policy ...

Dec 11, 2020 by ARJUN N

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How to file a complaint against Dell?

  • Go to "File a Complaint" page
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Questions about Dell

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How to contact Dell?

1800 425 2067

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What is Dell office address?

Dell International Services India Pvt.
Divyasree Greens, Sy Nos.12/1, 12/2A & 13/1A,
Challaghatta Village, Varthur Hobli,
Bangalore – 560071

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What is Dell customer care email?

Online_India@dell.com

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Where to find Dell discount coupons?

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Who is the Owner / CEO of Dell?

Michael Dell

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Resolving customer complaints are important to succeed in business. Infact consumer complaints are opportunities to build trust and long-term relationship with customers that can turn customers into Brand advocates. You should check our detailed article on how brands should resolve consumer complaints here https://voxya.com/stories/how-companies-should-resolve-consumer-complaints/

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