File a Complaint against Dell
Case Details
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Resolution
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How to resolve Dell complaints online
If you want to complain about a problem that relates to Dell, you have reached the right place.
File a Complaint now and let our experts help you in taking legal action and getting resolution :
1. File a Complaint
2. Notify Brand
3. Start Social Campaign
4. Send Legal Notice
5. Prepare Consumer Forum Case
6. Hire Lawyer to file Consumer Forum Case (New)
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Dell?
If you are not satisfied with Dell, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Dell and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Dell
But before filing a complaint, you should
a. Contact the customer support of Dell first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
Connect with Dell
Find the contact details of Dell to connect to the right authority. We notify the appropriate authority in the company as soon as you file a complaint at Voxya.
How will Voxya help you?
We have helped thousands of consumers find a resolution. Use Voxya to raise your voice and get resolution by utilizing our social, legal & business network.
Social Network
Let your voice be heard. Start social campaign against Dell to get their attention on your complaint
Business Network
Use Voxya to connect to the right person in Dell to resolve your issue quickly. Hundreds of companies are already registered at our platform and actively resolving customer issues.
Legal Network
Take legal action by sending legal notice and filing a case in the consumer forum. Our large network of experienced & verified lawyers are available to help.
Case Details
Personal Info
Resolution
Dell - Request for replacing with a new product Open
I recently had an issue with the dell product I bought in the month of November **** (Dell Inspiron ** ****,Service tag-*SLG***). I'm glad that the dell support team showed up to fix the issue and both the technicians who showed up were really ...
Jul 24, 2021 by Taniya Saju
Dell - Dell Defective Product Received Open
Dear Sir / Madam, I have purchased a Dell G* laptop from Amazon in Jan ****. After one month of purchase, I noticed a screen bleeding issue, then I contacted the technical team and so many troubleshooting sessions were done by the dell tech...
Jul 20, 2021 by Jesil Glen
Dell - Excess delay in the replacement of my dell laptop Closed
After I found screen flickering technical issue ever since i purchased the laptop on ** Jan. **** and then so many trouble shooting sessions were done by dell technical team, lcd also got replaced but the issue persisted.So, the replacement fo...
Jul 20, 2021 by Mukta Yadav
Due to improper guidance and dissatisfied Service by Dell Technical Team I lost my Data from All D & E drive... The technician didn't guide me about the data loss and Partition in the Computer while Remotely assisting for OS Installation, final...
Jul 17, 2021 by S Balamurugan
Dell - Executives are not repsponding Open
I am trying to get the platinum support for our dell laptops purchased. I got an email id of Joseph joseph.mj@dell.com. I am repeatedly contacting him. But he is not replying me and he is sending some brochures which make no sense. I need t...
Jul 09, 2021 by Suga Dev
Dell - Dell Inspiron faulty Laptop delivered Closed
I placed for new Inspiron laptop online from Dell.co.in on **th June'**. Recieved it on **th Jun'**. From day * facing software issues. When ever i start my system , i get a page saying "Alert!TPM Device is not detected" . If i say continue it...
Jul 08, 2021 by Sashidhar k
Dell - Defective product Closed
I bought a new laptop and it may have been overheated, hanging and low performance under ** days. I also told the shopkeeper so he also accepted that this is a defective piece. But still dell not solve my problem. Model no: GZX**B* Inspiron **...
Jul 07, 2021 by Tushar singhota
Dell - Manufacturing Defect Open
This is to inform you that i bought the new Inspiron **** few days ago from official dell website and was facing a manufacturing defect from the first day itself and raised a complain for the same and a service person was send to resolve the is...
Jul 02, 2021 by Dhruva Gupta
Dell - Laptop screen Closed
White line in the screen is being displayed permanently....
Jul 01, 2021 by Bhargavi Gupta
Dell - Breach of Warranty service provided by Dell Open
My laptop is in warranty and HDD failed, Dell has given assurity to replace the hard drive within * working days. Warranty terms says it's next-day service. It's been more than ** days now and have nothing heard from dell. I'm happy to ...
Jun 26, 2021 by Kundan Gupta
Dell - FAULTY LAPTOP Open
Dell Laptop Issue - Service Tag Number - DB*LZZ* - frequent repairs - request for immediate replacement The said Dell equipment was purchased in Aug **** - It was a gift for my son for his online studies as he was joining engineering. In the...
Jun 20, 2021 by VAMSI MOHAN
Dell - Got A Defective Piece Dell Is Not Replacing it Open
I bought a dell g* **** from post one month of purchase the issue started arising starting with keyboard then system lag and finally, the system is now totally blank and not able to turn on the system we already contacted with the customer supp...
Jun 19, 2021 by Nithish Arram
Dell - My laptio is not working from 5 april 2021 Closed
Sir my laptop is not working from * April **** and I always call to dell coustomer care and they never tried to resolve my problem they sent me email and says we will cll u back and they never call back me. My laptop is not working for * April...
May 27, 2021 by Divy agarwal
Dell - Not delivering my laptop Closed
I had purchased laptop on **th february **** from Authorised Dell store Aurangabad Maharashtra. When I came to home I seen the laptop screen is defective. I called to customers support of Dell they told me Your laptop will be replaced by our ...
May 19, 2021 by Khwaja Moinoddin Abrar Khan Pathan
Dell - Refund for laptop purchase Open
Hi, Dell laptop purchase transaction failed while buying from portal and I requested for refund, it has been more than a month still they didn't refund. I have spent more than **+ hours on this to talk to customer care ppl but no use, Plz he...
May 17, 2021 by Ravindra Kakani
Dell - Dell laptop complaint Open
I've purchased a dell laptop which doesn't work properly & the vendor & company is saying it is not having any hardware issue, so replacement can't be done. ...
May 05, 2021 by Anamika Verma
Dell - DELL NOT RETURNING MY LAPTOP Open
I Purchased Dell Inspiron **** on February *th. From the day one it had complaints like blue screen error, fingerprint scanner, bios, update of dell support assistant, bluethooth etc. After repeated and failed remote sessions and running differ...
Apr 19, 2021 by S A RAHMAN
Dell - Laptop return Open
I have purchased a laptop last week , i asked the store to replace the laptop! They are asking me to contact dell customer care ! Is the right procedure ? I am not asking for refund! The product is also in exact new condition. It’s just that ...
Apr 18, 2021 by Sheoraj suman
Dell - Promised Offered Gift Not Given and expensive prices Open
I has purchased NEW INSPIRON **** DESKTOP from DCC RETAILS, Pune. I had an issue with Desktop Monitor Price mentioned in website *****, but actual price on store is only ****, even after I will investigate products details, many of product’s ...
Mar 23, 2021 by PANDURANG CHOUDEKAR
Dell - Regarding order information Open
AFTER PURCHASING ORDER by dell website . didn’t get any order information .. customer care workers are not investigating fastly...
Mar 13, 2021 by Rishabh ssmal
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Questions about Dell
Ask questions about Dell and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Dell?
1800 425 2067
What is Dell office address?
Dell International Services India Pvt.
Divyasree Greens, Sy Nos.12/1, 12/2A & 13/1A,
Challaghatta Village, Varthur Hobli,
Bangalore – 560071
What is Dell customer care email?
Online_India@dell.com
Where to find Dell discount coupons?
Who is the Owner / CEO of Dell?
Michael Dell
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