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Dell (69/143)

143 Total Complaints
69 Total Resolved
48.25% Consumer Satisfaction

If you are searching for Dell Review on internet then you have reached the right place. You can read the full Dell Reviews here. Get answer to questions like if Dell is real or fake? Dell is legit or scam? if Dell is safe? All Dell reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Dell so that it help others to make wise decisions. The Consumer satisfaction score of Dell is 48.25% because out of 143 consumer complaints, only 69 are resolved.

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How to resolve Dell complaints online

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Dell?

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But before filing a complaint, you should

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c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Dell - No support after purchase Closed

We have purchase * system from dell but due to low hardware the system is not in use and we want to upgrade the same. It's been more than * month I am trying to reach customer support to upgrade the hardware but they seems not interested to lis...

Dec 22, 2021 by Ankit Singh

Dell - Waiting for Refund since 6 months Open

I am waiting for a refund of INR ***** from Dell which they approve in August ****. But they have not returned my money yet. Case Number ********* Dell Order# ********* Service Tag #: HVXSWF* Customer code # ********* Product: Dell INSPI...

Dec 20, 2021 by Praveen Kumar

Dell - Delaying of damage warrenty tech support Closed

My laptop service tag: FCwas**YH* promised to be replaced my screen which is under the damage warrenty and its already more than ** days and they had not given me any update even i mentioned their team that i am gonna shifted to another place...

Dec 17, 2021 by Sanny Kumar

Dell - Replacement Unit promised and not yet fulfilled Closed

My laptop service tag: H**C***, was promised to be replaced and its already more than ** days and they had not given me any update even i mentioned their team that i am gonna fly to other country ,still they been delaying it....

Dec 14, 2021 by Vinay Pasari

Dell - Defective Laptop Open

I have purchased a Dell inspiron **** model laptop. But within two months laptop hinges are damaged. I raised a service request on Nov **,**** but I didn't get any kind of fair explanation from the technical team. Even though I reminded them re...

Dec 09, 2021 by Pradeep Kumar

Dell - Prolonged Delay in replacement of Laptop PENDING FOR 45 DAYS Closed

Very depressed with the product quality as well as service of DELL. See the Date wise developments given below: *. Date of purchase: **th October ****; E Commerce Platform: Flipkart; Seller: Indospirit Private Limited , Ship-from Address:...

Dec 08, 2021 by K Sthitapragna

Dell - Service not resolved in Warranty Closed

I had purchased a Dell **** Laptop on *st Nov ****. It had a Warranty of * year in which all system, parts, hardware, software defects would get covered. On using the laptop there was misalignment of hinges due to it the laptop created a gap ...

Dec 03, 2021 by Prasad Bhandari

Dell - Battery is not in good condition Closed

Battery is not working properly .after doing fully charged ,it gets drain in **-** minutes only ....

Nov 16, 2021 by AMAN RAJ

Dell - Bad product multiple issues Open

I have bought Dell G* laptop in Aug ****. *: After using for few weeks , suddenly speakers started making weird noise. I contacted their support where I was direct to install some new drivers. After installing my laptop suddenly stoped workin...

Oct 11, 2021 by Abhilash Kumar Singh

Dell - Defective laptop given an damaged further by service engineers Closed

I purchased a Dell Inspirion **** from the Dell Official store on ** September ****. When i went home, i realized a key was wobbly, so i took the laptop back to the store, possibly asking for a repair or replacement. They straight out said they...

Oct 08, 2021 by Siddharth Dua

Dell - Screen not delivery Closed

I had an order for my screen replacement made on **nd August , I've made the payment too and its been over one and a half month and I still have not received the delivery. I needed an update regarding my product, I've called and emailed the r...

Sep 29, 2021 by Wama

Dell - Not Received Refund Open

Initially, I purchased my Dell Vostro Laptop for Rs **,***/-. It had serious hardware issues, for which I had to get that unit repaired * or * times but even then it's still not working fine. Then I tried to replace my product, hoping that this...

Sep 14, 2021 by Chandan Betha

Dell - Service not received Closed

I bought Dell G* **** gaming laptop on on *st December **** from a retail Dell Store in Ratlam Madhya Pradesh. Since then it used to overheat a lot, I thought that was normal as I had no prior experience in using laptops. On **th August ****w...

Sep 11, 2021 by Shreya Tamra

Dell - Service not provided Closed

I bought Dell G* **** gaming laptop on on *st December **** from a retail Dell Store in Ratlam Madhya Pradesh. Since then it used to overheat a lot, I thought that was normal as I had no prior experience in using laptops. On **th August ****w...

Sep 11, 2021 by Shreya Tamra

Dell - Dell Inspiron 7306 Open

I bought a Dell Inspiron **** *in* on ** July, **** from Delhi. The laptop was faulty from the very beginning. I reported the problem to Dell Tech. support and got a call back from them on ** Aug. After a lot of investigation via 'remote contr...

Aug 31, 2021 by Sagar Sarkar

Dell - Laptop paint getting peeled off within 4 month of purchase Closed

i have purchased dell **** laptop on amazon on April, now paint is getting peeled off and when contacted Dell support they say it is not covered under warranty. They are asking me to pay additional money to fix it. ...

Aug 24, 2021 by Senthil Kumar K

Dell - DELL LAPTO NOT FUNCTIONING PROPERLY Open

DELL LAPTOP PURCHASED ON **TH FEB ****, (VIDE BILL NO. H********* DT**.**.****). WITHIN TWO-THREE DAY IT WAS HANGED AND RE-STARTED AUTOMATICALLY. ACCORDINGLY COMPALINT RAISED TO DISTRIBUTOR ON *TH MARCH ****. THERE AFTER HE REINSTALLED OS AND ...

Aug 20, 2021 by PRAFULL PAGARIYA

Dell - The laptop is in Warranty but battery issue not being attended Closed

Laptop bought few months ago was replaced with in a week time of purchase and even the new unit doesn't work.The support and service centre has been of no help.Last * months have been wasted in just updating drivers and running diagnostic tests...

Aug 18, 2021 by rajeev

Dell - Wrong country of manufacturing Closed

wrong information broadcasted on website. the manufacturing was mentioned India. but the delivered product shows made in China, this was under exchange and my old laptop is also lost. formatting my old laptop in a place where net speed is slo...

Aug 14, 2021 by siddharth gupta

Dell - Dell Inspiron Open

I bought the Inspiron series on ** Jan however last month i checked the battery is swollen up. While talking to there customer service from last * weeks approx they have come up with the solution to replace the device with refurbished lap...

Aug 06, 2021 by Akshay Puri

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How to file a complaint against Dell?

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Questions about Dell

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How to contact Dell?

1800 425 2067

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What is Dell office address?

Dell International Services India Pvt.
Divyasree Greens, Sy Nos.12/1, 12/2A & 13/1A,
Challaghatta Village, Varthur Hobli,
Bangalore – 560071

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What is Dell customer care email?

Online_India@dell.com

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Where to find Dell discount coupons?

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Who is the Owner / CEO of Dell?

Michael Dell

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