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Dell (69/143)

143 Total Complaints
69 Total Resolved
48.25% Consumer Satisfaction

If you are searching for Dell Review on internet then you have reached the right place. You can read the full Dell Reviews here. Get answer to questions like if Dell is real or fake? Dell is legit or scam? if Dell is safe? All Dell reviews are written by actual consumers based on their experience and they provide useful details about the brand. Voxya encourages you to write reviews, feedback and post complaints for Dell so that it help others to make wise decisions. The Consumer satisfaction score of Dell is 48.25% because out of 143 consumer complaints, only 69 are resolved.

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Your rights as a Consumer

The Consumer Protection Act, 2019 provides below rights to the consumers:

i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.

ii. Protection from hazardous goods and services.

iii. Protection from unfair or restrictive trade practices.

iv. Access to a variety of goods or services at competitive prices.

How to file a Complaint against Dell?

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But before filing a complaint, you should

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b. Keep record of all the emails, chat with customer support

c. Arrange proofs like bills, payment receipts, pictures to support your complaint

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Dell - Defective product Open

I have received defective product from Dell and they have been delaying the solution to the problem I am facing. It has almost been a year now. The Laptop has heating issues in the keyboard, after nominal use of **-** minutes. The company says...

Jun 13, 2022 by Yash Kumat

Dell - Dell product Return and Refund delay Open

My case is ongoing with Dell and they are not answering me properly and are claiming from me a time of **-** days for crediting refund. Also I purchased from Dell official website itself, but they are saying me that I had purchased from thier P...

Jun 08, 2022 by Rahul Movaliya

Dell - After sell product in not serviced within warranty period Open

Dell Laptop purchased near november-**** had valid warranty upto january-****. The mouse pad of laptop is not working, so registered a service request to get repair it or replace it any possible help. after one month of registering a request no...

May 30, 2022 by Hitesh Vaswani

Dell - My laptop is not delivered Open

Dell is a fraud they give me the laptop which suddenly stop working just after * months I registered the complaint they told me to wait for **-** days for the part which they didn’t even check and after that when they couldn’t arrange it ti...

May 25, 2022 by Sahib Nijhawan

Dell - DAMAGED DEFECTIVE PRODUCT Open

DELL IS THE WORST EVER BRAND..THIS COMPLAINT IS REGARDING MY LAPTOP WHICH I PURCHASED ON **TH DEC ****.THIS LAPTOP I PURCHASED IS FOR MY WORKING PURPOSE BUT THEY GAVE ME REALLY PATHETIC PRODUCT..IT IS MY FIRST LAPTOP I STARTED WORKING ON THIS L...

May 23, 2022 by Bhanu

Dell - I want to change my system Open

I have just purchase dell laptop as its giving many more issues so I want to change my system....

May 20, 2022 by Saeeda Shaikh

Dell - Spare replacement under warranty Open

I bought a DELL Inspiron Laptop quite recently (Dec ****) and with in few months I noticed the hinge had an issue and was unable to open the Screen. Raised the service request on **th of April, along with the photographs . I was promised for th...

May 13, 2022 by Aloysius Daniel

Dell - Refund not processed by Dell India Private Limited Open

I tried to order Dell Vostro **** on **/**/**** for the amount of Rs **,***.**. When i attempted to pay through their UPI payment gateway, the amount got debited and credited to their UPI account but the order was not reflected in my orders. I ...

May 09, 2022 by Dinesh Balaji

Dell - Refund not given Closed

I have been facing blue screen issue on my laptop since * months now. I have talking to Dell customer care and @Dellcares on twitter. I have reinstalled the os system twice and performed every step possible they asked me to. They are repeatedly...

May 05, 2022 by Ananya Jindal

Dell - Failure of service Closed

My case number *********. Filed with Dell in November end and till now no progress is done. Just wasting my time and resources without any proper line of resolvement. Following same steps over and over and thinking to get different outcome is b...

Apr 29, 2022 by Tanish Jamwal

Dell - I paid a money to recruiter Closed

The recruiter told me that she is calling from naukri.com and she told me that I have selected for Dell company to work as a front end developer and for interview confirmation she asked me to pay **** rs and I paid .After that a person called m...

Apr 21, 2022 by Deepa S

Dell - Faulty Laptop Open

I have been trying to explain the Dell Team (from past *-* months) that my laptop's machinery is extremely efficient.The team here is not ready to understand and resolve my concern. I use this laptop for very basic functions such as web brow...

Mar 18, 2022 by Vipin Garg

Dell - Dell is not replacing Laptop its already been more than 90 days now Closed

I bought this laptop on *th Dec ****, there was display issue (white colour on bottom left side), I requested for replacement on **th Dec **** & after two months laptop picked up from my home on *th Feb ****. Again one month has been passed. I ...

Mar 14, 2022 by Rahul Vishwakrma

Dell - Replacement Not Received Open

Dell promised me ** days replacement but now its been *.* months. I need my laptop and compensation also....

Mar 08, 2022 by Akul Bindal

Dell - Dell delivered a faulty laptop Open

I bought Dell Inspiron *in* *FMRLG* online. I received the system on **th Jan **** (Friday). I opened the box on **st Jan **** and found that there is an issue in connecting with the internet. Afterward, I have been trying to connect with DELL,...

Mar 04, 2022 by Deepak Jain

Dell - Fraud Closed

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Feb 28, 2022 by aditya rao

Dell - Dell refuses to replace LCD thereby making warranty void Closed

The LCD was showing distorted display. I called the technical support. They asked me to share the pics of the display which I did. They immediately jumped to conclusion saying the LCD was broken and the warranty is void. the repair cost should ...

Feb 21, 2022 by Vinayak Bhat

Dell - Defective laptop Open

I have purchased a Dell inspiron ****/**** model laptop. But since the first month of purchase there have been issues in this laptop one after another. I have raised service requests many times since then for different issues. they just offer i...

Feb 06, 2022 by dhriti ladda

Dell - Money not refunded Closed

I bought a Dell Inspiron ** **** from Dell's official website on */**/****. Due to delays due to the pandemic it arrived on **/**/****. From the first day onward there was an issue with the touchpad. I contacted dell and they kept avoiding the ...

Jan 17, 2022 by Soham Ghosh

Dell - Unit replacement Closed

It’s about ** days to complain about my unit Dell Insprion ****.I bought this unit * of dec **** an after a week I faced hinges issue,after that i complaint dell costumer care but they didn’t solve my issue.....

Jan 11, 2022 by Kuldeep singh

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How to file a complaint against Dell?

  • Go to "File a Complaint" page
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Questions about Dell

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How to contact Dell?

1800 425 2067

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What is Dell office address?

Dell International Services India Pvt.
Divyasree Greens, Sy Nos.12/1, 12/2A & 13/1A,
Challaghatta Village, Varthur Hobli,
Bangalore – 560071

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What is Dell customer care email?

Online_India@dell.com

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Where to find Dell discount coupons?

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Who is the Owner / CEO of Dell?

Michael Dell

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