File a Complaint against Delhivery
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery?
If you are not satisfied with Delhivery, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Delhivery and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Delhivery
But before filing a complaint, you should
a. Contact the customer support of Delhivery first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery - Didn t received my parcel Closed
I have placed my order ** days ago with shop keeper dispatch order already but Delhi courier partner mistakenly write wrong pincode and address now I don’t know where is parcel...
Jan 05, 2023 by Komal kaur
Delhivery - Package not delivered Closed
I have not received my shipment. The delivery boy did not call and did not delivered anything. This was my important documents from kotak mahindra bank....
Dec 29, 2022 by Lalit Sharma
Delhivery - Package Not Delivery Open
i have make an order through Mi store they sent the order through Delhivery. It is showing delivered. but i didn't receive any call or package yet. It had been * days since it showing me delivered . I don't know why I'm going through all of thi...
Dec 28, 2022 by Anshu Singh Bisht
Delhivery - Product changed by Courier Boy in Delhivery Closed
I shipped my shipment through Delhivery. Few shipments got tempered and original product was replaced by some other. My customers shared the images what they have received in parcel. I complaint to Delhivery regarding this issue and demanded...
Dec 26, 2022 by Hemant Bhavsar
Delhivery - Delhivery not providing pickup Closed
I have been receiving pickup mesage from delhivery since * days. *st day their agent came but denied pickup saying he is already carrying lot of things and will come to pickup tomorrow. Since * days I daily receive pickup message but no one s...
Dec 25, 2022 by Monika Agrawal
Delhivery - Delivery not being tried Closed
The courier company frading me . They did not try to deliver my shipment but retaining it without contacting any person of my home . they have not any proof of effort to deliver shipment . they also not have any supporting number wich can I r...
Dec 20, 2022 by Rajesh Kumar Yadav
Delhivery - Double payment taken Closed
I had paid double payment for delivery. And they are not returning my money...
Dec 16, 2022 by Dali
Delhivery - Delhivery app showing the parcel is delivered but my friend did that received it yet Closed
I trusted my things with Delhivery services from pune to delhi, they took my box on * dec **** and said it will be delivered in *-* days, the tracking app showing it got delivered but my friend didn’t received any thing from them, they’re n...
Dec 16, 2022 by Sahil nagori
Delhivery - Misbehavior by courier executive Closed
Delhivery courier agent called and asked me to give him the OTP for cancellation ..it was return pick up when i dint give him the OTP he started abusing me in the call ...
Dec 15, 2022 by Anuja dey
Delhivery - Package not returned Closed
On **/**/**** I had opted for their courier service. The next a wrong package was picked up hence I cancelled the shipment the same day with the TRACKING ID ************* and it's going to be * months that I haven't got the saree back. I have ...
Dec 07, 2022 by Ruhi Chowdhury
Delhivery - Refund not issued Closed
I recently paid for a COD order through payment link given by DELHIVERY AGENT..but the amount was deducted from my account and the transaction was not successful...the payment page was not processed. I had to repay the order amount in the form...
Dec 06, 2022 by Lakshmi S
Delhivery - Delivery person took money for already prepaid order Closed
AWB - *************: Ticket for Complaint about delivery staff/incorrect status update - Other behaviour complaint about staff This complain is for delivery person whose name is tejveer on phonepe .The order was prepaid but he took money via(u...
Dec 03, 2022 by Megha
Delhivery - Damaged package received Closed
Operational problem in washing machine and motor got damaged internally which creates current shock in entire frame. Body got damage and dent from several places. Fridge got several dents and whole body looks very bad now....
Nov 29, 2022 by Sunil sanghi
Delhivery - Package not Delivered Closed
I booked a philips toaster from HDFC bank on ** Oct-** and HDFC booked Delhivery courier partner to deliver that to me but till date no package is delivered to me. They are not responding my mails too. very pathetic services. Please Help....
Nov 28, 2022 by Suraj Singh
Delhivery - My return item is lost Open
I ordered the product from woodland on *nd Oct ****,it was prepaid @**** Rs and delhivery didn't deliver it instead returned it.I always check the updates from delhivery website regarding the product that they've return but today I found in the...
Nov 18, 2022 by Alianson kharpan
Delhivery - My return item is lost Closed
I ordered the product from woodland on *nd of October **** , it was prepaid I,e @**** Rs and Delhivery Didn't deliver it instead returned it.But When I checked from Delhivery Website and it showed Return Lost.I Haven't Recieved My Refund Until ...
Nov 18, 2022 by Alyan kharpan
Delhivery - Package not delivered Closed
Package was supposed to be delivered one week ago but no calls or message from delivery executive. They are delaying my order without any valid reason and nobody is responding to our attempts. ...
Nov 15, 2022 by Nevia Varghese
Delhivery - Damage parcel received Open
i have booked for thejo soulution parcel containing oil bottle from chandrapur to jkey cement panna . shiprocket recommend me, delhivery surface courier service for this. oil bottels are neatly packed in strong cartoon then that covered properl...
Nov 06, 2022 by Sujata sahu
I booked delhivery doorstep pickup to send my wedding lehnga to my hometown. It was picked up on **th of October from Delhi and it was supposed to reach patna on **th October. It did not get delivered. When I started making inquiries. I got an ...
Oct 30, 2022 by Priya kumari
Delhivery - The package is showing deliveried but still not recieved Closed
The package is still not recieved but showing delivered I am very disappointed of delhivery Plz help this is the tracking Id ************* ...
Oct 26, 2022 by Yeshraaj
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Questions about Delhivery
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How to contact Delhivery?
What is Delhivery office address?
Delhivery Limited
Plot 5, Sector 44,
Gurugram,
Haryana - 122002
REGISTERED OFFICE:
Delhivery Limited
N24-N34, S24-S34,
Air Cargo Logistics Centre-II,
Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
What is Delhivery customer care email?
Where to find Delhivery discount coupons?
Who is the Owner / CEO of Delhivery?
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