File a Complaint against Delhivery
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery?
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a. Contact the customer support of Delhivery first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery - Package not delivered Open
I had to return a product to the brand "AND" through a private courier service. For this, I chose the "Delhivery" courier service because I thought that it might deliver my package safely on time. The product was successfully picked up from me ...
May 28, 2023 by Joya Sharma
Delhivery - Package needed urgently Closed
Needed package urgently but not delivered on time. As package contain medicines which are used to treat cancer...
May 21, 2023 by Pooja Singh
Delhivery - Courier package not delivered Closed
Delhivery hasn't been responding for a shipment booked from delhi to banglore . The status on the website is same and it showed shipment reached banglore on **th may . I have tried logging a complaint , reaching out on twitter but no help. What...
May 19, 2023 by Akul Minocha
Delhivery - Package not delivered Open
MY AWB ************* is delayed by delivery every day the tracking shows it will be delivered in next day it contains a very expensive item in my. courier if they lose it who will compensate for it if they don't deliver asap I will file a case ...
May 14, 2023 by Ratik Raj
Delhivery - Package not delivered Open
I have used delhivery to courier my parcel from bangalore to hyderabad. Raised the request to customer.support@delhivery.com But no response or support. No customer care contact number. Poor service. AWB - *************: Ticket for W...
Apr 27, 2023 by Saurabh Sinha
Delhivery - Package not delivered Open
I was contacted by the delivery person and informed that no delivery to my place is available.So I will have to travel to their place and collect the package if I want. I informed that I received home delivery of my package from the same compan...
Apr 25, 2023 by Athira Mariyam Joy
Delhivery - Package not delivered yet Closed
Bought some sunscreen from dermaco they sent it through delhivery and delivery by **th April reached nearest hub on **th and they are changing the delivery date day by day...
Apr 19, 2023 by Afnan
Delhivery - Escalation of Complaint Regarding Tarsikka BabaBakala Branch TrackingID Open
Dear Sir/Madam, I am writing to raise a complaint about the courier delivery that was provided to me recently. I had placed an order with Maxhbi.com which was supposed to be delivered on ** April ****, but unfortunately, I have yet to receiv...
Apr 18, 2023 by Sukhpal Singh Dhillon
Delhivery - Delayed package Open
The app has been showing that the package has reached their destination in my city since the past * days and they haven't yet delivered it. Very poor courier service... I will never use delivery again... I need to use the contents of the packag...
Apr 18, 2023 by Prachi Sahoo
Delhivery - Damaged parcel delivered no response for refund request Open
Delhivery delivered a completely damaged product and when I emailed them for the refund they are denying for the refund. The package was a TV for **k and they are saying only * k will be refunded. When I questioned them they are not responding ...
Apr 12, 2023 by Binod Khadka
Delhivery - Order return without any information Closed
Dear Sir, I purchased an order from amazon which has been returned without my intimation and *rd party delivery agency Delhivery . When i visit Delhivery office manager said your item return to amazon . and manager misbehaved with me also....
Mar 30, 2023 by Manoj sharma
I ordered from Zara app items for COD when my parcel arrived on **.**.** I tried to do payment through online link provided by Delhivery in sms. When I tried through online bank acount mode for the amount ***** it failed and I recieved sms from...
Mar 23, 2023 by Ashwini Kumar
Delhivery - Package not delivered Closed
From: Vivek Khare <vicky.khare@gmail.com> Date: Mon, Mar **, **** at **:** PM Subject: Re: AWB - *************: Ticket for Where is my package? It is delayed To: <customer.support@delhivery.com>, Delhivery <support@delhivery.freshdesk.com>...
Mar 13, 2023 by Vivek Khare
Delhivery - Fake status update Cheating Open
My name is Ashwathy.iam a client of delhivery courrier.Recently i send a courier to parappa in kasergode district.Courier received at particular place on Feb **th.It was out for delivery as per the status marked ,by end of the day it was marked...
Feb 24, 2023 by Aswathy ms
Delhivery - My one jacket was stolen by some employee of Delhivery Closed
I ordered * Jackets from Levi india on ** January ****.Levi shipped my jacket via Delhivery i received my package on * February it was wrapped around with tape.When i opened then package i found out that one of my jacket is missing.I registered...
Feb 14, 2023 by Anirudh Joshi
Delhivery - Package not delivered to me Closed
There was a debit card which is supposed to reach me in */*/****. Delhivery has not attempted to deliver my package even on **/*/****. They received the package on */*/**** itself. There is no phone number to contact. And they keep changing est...
Feb 10, 2023 by Vindhyavathi
Delhivery - Cheating Delhivery Mr Ahmad Wani Open
Dear Sir/Mam, I have booked household items (** Nos Boxes) from Srinagar to Ware house at Chandigarh ...through Delhivery...via Mr Ahmad Wani. I paid the requested prepaid amount of *****/ (**,***+****+****) to Mr Sheikh Latif . The consignment...
Feb 03, 2023 by Gaurav Kaushik
Delhivery - My package is delayed Open
I orderd a hoodie on H&M website on **th january. So what happend is the package was reached to my nearest delhivery office on **th january ****. So for me the office of delhivery is about a *km journey. So i reached there but there is no one a...
Jan 16, 2023 by Sai varun Sunkara
Delhivery - Package Not Delivered Open
I ordered a pickup and drop service for a parcel. Even after ** days they didn't shipped the product and i checked multiple times by raising a support request but not getting any response of the delay or what happened to my parcel which is havi...
Jan 11, 2023 by Ranjith N
Delhivery - Package not delivered and returned Open
I sent a kitchen household parcel from YADGIR to JALNA on **th of December and the parcel was received by there courier person on **th but they haven’t delivered i any how took there number and requested them to give the parcel and i even sai...
Jan 08, 2023 by Ibrahim Jaliyawala
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Questions about Delhivery
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How to contact Delhivery?
What is Delhivery office address?
Delhivery Limited
Plot 5, Sector 44,
Gurugram,
Haryana - 122002
REGISTERED OFFICE:
Delhivery Limited
N24-N34, S24-S34,
Air Cargo Logistics Centre-II,
Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
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