File a Complaint against Delhivery
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery?
If you are not satisfied with Delhivery, file a complaint now:
1. Go to "File a Complaint" form
2. Choose Delhivery and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from Delhivery
But before filing a complaint, you should
a. Contact the customer support of Delhivery first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery - Package not delivered Open
I had booked two packages on Delhivery on ** sep from Colaba to Andheri East. Till date the item has not been delivered nor any one has contacted. Inspite writing many complaints on mail and on their app. No action has been taken by Delhivery. ...
Oct 07, 2023 by Arun Shukla
Delhivery - Package not delivered Closed
My package has to be delivered by Sep ** and it has reached nearby hub by Sep ** still it has not delivered....
Oct 02, 2023 by Naveeth Ashique Ahammed Nowshath
Delhivery - Package not delivered Open
The shipment is delayed for more * days, everyday the app shows that delivery will happen the next day but that day never comes. Not even getting any response from support team...when I m tracking the location it is in my location but still the...
Oct 01, 2023 by Sonia
Delhivery - Package not delivered Open
It is supposed to be delivered today according to the delhivery app update but still not delivered I got a call from delhivery hub they are saying they couldn't delivered it bity question is if it is not deliverable then why you take the order,...
Sep 11, 2023 by Binod Kumar Gurung
Delhivery - Package not returned Closed
The order has not been returned, almost been a month. I am not getting updates from emails and contact numbers are not working. Please check...
Sep 11, 2023 by Neha Singh
Delhivery - Package not Delivered after multiple time out for delivery Open
There was some serious issue regarding to Delhivery Service for Package delivery. They msg and OTP more than once but don't delivered the package, so that case scenario I lost my consignment and important meeting for waiting delivery but they c...
Sep 09, 2023 by Sagarkumar D Vishwakarma
Delhivery - Package not delivered Closed
I courier I package to delhi through delhivery from mumbai but it shoe on app that package has been delivered on ** aug **** the one to whom I send they didn't recieve it they send me the email ...
Sep 09, 2023 by Shaz
Delhivery - Package not delivered Closed
I ordered something from Delhi and she shipped my product by delhivery company and I need parcel on ** august but it delays by one day on ** August ..I really need it very urgently and now it again delays for one day on ** August and it shows p...
Aug 25, 2023 by Vanshita
Delhivery - Delivery order delivered but not received Closed
I had ordered two phone covers from ShopOnCliq worth INR ***. They were going to be delivered by Delhivery. The Delhivery website now shows DELIVERED status when I try to track my order. But I haven't received my order yet. Neither did I get an...
Aug 20, 2023 by Amisha Pathak
Delhivery - Incorrect order delivered by courier company Open
My wife had ordered a dress using the Nykaa Fashion app. The clothing brand is called 'Moon Tara' and the delivery partner is Delhivery. The package seemed to have been in transit for a long time. Though the package had reached our city, there ...
Aug 04, 2023 by Swaroop Roy Raj
Delhivery - Return pick up is not taking place Open
My * return orders one for h&m and the other one for snitch is not getting picked up by delhivery,every day morning I am getting a message stating delhivery agent is out for pick up and at eod the same request is getting cancelled. THE ORDER FO...
Aug 01, 2023 by Mishuk Saha
Delhivery - Delayed Delivery and No response Closed
The shipment is delayed for more than ** days, everyday the app shows that delivery will happen the next day but that day never comes. Not even getting any response from support team....
Jul 31, 2023 by Amisha
Delhivery - Package not delivered Open
AWB - ************* Parcel sent from Navi Mumbai to Thane. Item picked up from my home on **th July. Today is **th still no signs of delivery. Have raised several tickets, sent lot of mails and contacted them tagged them on Twitter but absolut...
Jul 28, 2023 by Santhosh Manickam
Delhivery - Delivery issue Closed
AWB #************* The primary issue I encountered was an extremely delayed delivery of my package. According to the tracking information, my parcel was picked up from the sender's location over a month ago, but it has yet to arrive at my d...
Jul 27, 2023 by Steffi Ullas
Delhivery - Package not delivered Open
I have issue with delayed courier. Express delivery which I paid for has not been even moved from Pune to Delhi for final delivery in Gurgaon, even after * days. Every day the delivery timeline is being extended by one day and the tracking show...
Jul 12, 2023 by Varun Jhingran
Delhivery - Package not delivered on time by Delhivery team Open
On *nd of July **** I booked a parcel from Pune to Kolkata. The parcel reached Kolkata Delhivery hub at Dankuni on *th July early morning. Since that day the status remained same, no support from customer care despite sending ***s of email, soc...
Jul 11, 2023 by Ritabrata Chakraborty
I ordered a suit set from Meesho which was completely different from what I ordered so I create a return which was assigned to delhivery. On **th June , delhivery partner came to pickup parcel and he took the parcel but didn't provide me any sl...
Jul 08, 2023 by Sanju Mahich
Delhivery - Shipment not delivered Closed
I am not getting my shipment from * July **** and as of now it's * July their app shows its been delivered but I have not received any shipment AWB #*************...
Jul 06, 2023 by prem kotwani
Delhivery - Package not delivered Closed
My shipment is not delivered by the Delhivery courier. The shipment is from RBL bank with AWB no #*************. Last month also i was about to receive the shipment from RBL bank but the Delhivery executive did not deliver and udpated the wrong...
Jun 15, 2023 by Yashwant rajput
Delhivery - Currency Denomination in circulation not accepted Closed
My Package From a brand was delivered by Delhivery , i was giving **** denomination and they refused to accept it saying only banks are accepting it and we have been told by our company not to accept it. **** notes as of date ** may **** is co...
May 31, 2023 by shruti jain
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Questions about Delhivery
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How to contact Delhivery?
What is Delhivery office address?
Delhivery Limited
Plot 5, Sector 44,
Gurugram,
Haryana - 122002
REGISTERED OFFICE:
Delhivery Limited
N24-N34, S24-S34,
Air Cargo Logistics Centre-II,
Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
What is Delhivery customer care email?
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