File a Complaint against Delhivery
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against Delhivery?
If you are not satisfied with Delhivery, file a complaint now:
1. Go to "File a Complaint" form
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3. Enter your personal information to create an account
4. Get refund / replacement / damages from Delhivery
But before filing a complaint, you should
a. Contact the customer support of Delhivery first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
Delhivery - Package showing as LOST and no response Closed
https://shiprocket.co/tracking/************** This is the tracking ID. First it showed as delivered without delivering the items. On raising a complaint, I got a few calls from them and on confirming they updated the status of courier to los...
Apr 16, 2021 by Abhishank Shrivatava
Delhivery - Package not delivered for over 16 days Closed
I have made a courier on *st April from Bangalore to Visakhapatnam. As per the tracking details, the courier reached visakhapatnam hub on *th April and today it is **th April and still it is not delivered. I had to send a time sensitive documen...
Apr 15, 2021 by Ashish Budaga
Delhivery - Wrong product Closed
Dear Sir / madam, I have received your courier but you have sent to wrong product so, I need to our payment pls refund. Pls clear the issue ...
Apr 09, 2021 by Uma
Delhivery - Package not yet picked up Closed
The item is of less quality.so I placed return and got confirmation message of pick up shall be done today but not yet picked up and cancelled the return without my permission....
Mar 26, 2021 by Beesetty pushpa
Delhivery - Returned the item which i didn t return Closed
Delivery boy gave me the parcel and I paid ****/- to him but there is no pod slip inside the parcel. Then he himself returned the some bad parcel to my seller without my sense. Delivery boy used my pod slip to return bad stuff. Now the seller i...
Mar 03, 2021 by jasmitha
Delhivery - Package not delivered Open
My pagkage scheduled on **/**/**** @ Manipal. They they supposed to deliver on **/**/****. Still not yet recived the package, There is no contact number available for this company. Now they simply update the status as package misrouted . Kind...
Feb 19, 2021 by Manoj K
Delhivery - Threat calls from delhivery courier Closed
Pre Paid order from amazon on **th Jan ****...**th Jan ****out for delivery the same notification for **th Jan and then on **st Jan notification came "delivery on hold for non payment " . it was Pre Paid order still they put such notification t...
Feb 03, 2021 by jayant yadav
Delhivery - Lost Delhivery Parcel Closed
Its been * months that my parcel is on the way. I am continuously trying to reach to the Company to get the issue resolved but no responses. I am available at my address. Still, It has been updated that the customer no found on the address with...
Feb 02, 2021 by Jyoti Gupta
Delhivery - Fake remarks by Delivery Executive regularly Open
Hi Team, I am using online order frequently and these days a couple of companies are using Delhivery as their logistics partner, but I feel the FE are not serving upto the mark in our region. I placed a order through Eiwa honey last week AWB :...
Jan 30, 2021 by Prisi kumar
My order is failed to create and amt is deducted but company processed the refund but I am not received the refund ...
Jan 24, 2021 by Sarthak Marwaha
Delhivery - Stolen pieces from my parcel Closed
My parcel was received from delhivery after * days of complaining and harassment by their Ludhiana Delhivery Hub. When received the package was damaged and tape was also changed of which I have pics. Weight of the parcel also mismatched. Now th...
Jan 06, 2021 by Gaurav Sethia
Delhivery - Package not Delivered But while tracking it is showing it as Delivered Open
My Awb No is :*************.The parcel package for the mentioned Awb no. contains a Mechanical Keyboard which is worth for Rs.*,***.It has been shipped by ACRORMA service centre from Delhi to Chennai but it is not delivered to me but while trac...
Dec 31, 2020 by Peryaannan
Delhivery - Package not delivered Closed
Package held in Rewari office for ** days and now says untraceable. Meanwhile multiple excuses were given for not delivering in time. They do not respond and not even bother to contact the recipient before heading to deliver. ...
Dec 19, 2020 by Pooja joshi
Delhivery - Company not respond for claim Closed
Dear team , Awd no is ************* I was Received * box ,but one box Was not received . Ludhiana staff of Delhivery company said me one box was lost . So please put the claim because this box in Boss speakers . It was very costly Rs ***** ....
Nov 24, 2020 by Harpreet Singh
Delhivery - Package not received Closed
My backache has been arrived to my nearest hub * days ago. Yet I didn't receive my delivery. ...
Nov 14, 2020 by Mohamed Shabir
Delhivery - Package AWB no not delivered they dont reply my mail Closed
item is not delivered when I mailed them they said they will come back with proof of delivery but now they dont reply my mail at all its been ** days I am waiting but no response AWB no is(*************) ...
Nov 12, 2020 by Muhammed Safeer
Delhivery - Package not delivered Open
I had ordered for Printed flyers/posters for shop opening from printposters.in and they had shipped the item through AWB ************* and it never arrived and the tracking page doesnt show any changes to the package location since *st OCT, now...
Nov 10, 2020 by Jeyavelan Thangappan
Delhivery - Refusal of Doorstep Delivery Closed
Delhivery office staff in Ravangla (******) are refusing doorstep delivery for every single shipment. Sometimes the pretext is that they get only Rs. ** as delivery charges. On other times, they say that it is my problem and not theirs if I hav...
Nov 06, 2020 by Surabhi Hom Choudhury
Delhivery - Package not delivered Open
The item reached at destination on ** oct and the delivery agent claims that he didn't get it yet.. I dont know what's going on but want a strict action against delhivery (Araria Office) AWB -*************...
Nov 03, 2020 by Raviraj Samdarshi
Delhivery - Unresponsive and Fake progress update Open
I have order a product though Amazon that is going to be delivered by Delhivery sadly (AWB No. *************) The product reach my nearest hub on **th Oct and its been * days no one try to deliver it. I have sent multiple mails to Delhivery (No...
Nov 01, 2020 by Abhijeet Kumar
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Questions about Delhivery
Ask questions about Delhivery and get answers from other Voxya users. Help others in resolving their complaints by answering the existing questions.
How to contact Delhivery?
What is Delhivery office address?
Delhivery Limited
Plot 5, Sector 44,
Gurugram,
Haryana - 122002
REGISTERED OFFICE:
Delhivery Limited
N24-N34, S24-S34,
Air Cargo Logistics Centre-II,
Opposite Gate 6 Cargo Terminal,
IGI Airport, New Delhi – 110037
What is Delhivery customer care email?
Where to find Delhivery discount coupons?
Who is the Owner / CEO of Delhivery?
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